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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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Janine S.
3 Jul 2026
Verified reviewAmazing service,my order was received the day after order was placed, Thankyou so much
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Thomas H.
26 Jun 2026
Verified reviewStraightforward and quick. Thank you
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Elizabeth N.
25 Jun 2026
Verified reviewOrder was placed, processed and delivered within three days. Excellent product, I would highly recommend. A very good all round customer experience - thank you!
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Robert M.
25 Jun 2026
Verified reviewVery good
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Derek S.
24 Jun 2026
Verified reviewVery easy to order and dhl delivered to our address for the 1st time, never found us before ! So 5* service thx
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Muriel M.
24 Jun 2026
Verified reviewExcellent service
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Pamela M.
24 Jun 2026
Verified reviewGood products. Efficient and swift delivery Thank you
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Margaret G.
24 Jun 2026
Verified reviewProduct ordering and quality very good. However when contacting your office for advice as stated on your website was informed that advice couldn't be given.
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Heather P.
24 Jun 2026
Verified reviewSo pleased with the exceptional service in ordering the product and next day delivery. Product is excellent. Thank you.
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Sarbjit singh P.
24 Jun 2026
Verified reviewIt is good product thank you very much
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William G.
24 Jun 2026
Verified reviewGood company very good product's well recommend 👍
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Paula H.
24 Jun 2026
Verified reviewGreat service and delivery
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Christina T.
24 Jun 2026
Verified review5 stars. Never let's me down quick service and excellent product.
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Abigail A.
24 Jun 2026
Verified reviewNot many products and yet still hard to find what you want and not much information.
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L. F.
24 Jun 2026
Verified reviewOrder for my mum to try. Arrived on time
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William edward J.
24 Jun 2026
Verified reviewThe service could not better you no sooner place and your order arrives,
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Sheila S.
24 Jun 2026
Verified reviewDeliver was good quick ordering was easy
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Debbie W.
24 Jun 2026
Verified reviewFirst time have ordered from id direct, definitely won’t be the last time. Quick delivery, easy to order online. Happy with the service.
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Diann W.
24 Jun 2026
Verified reviewVery easy to use Just wish they didn't change the pads to sensitive
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Mary L.
24 Jun 2026
Verified reviewGreat service quick delivery and prices are very reasonable!
Reviews displayed in chronological order
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