Go to website
Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
-
A. A.
22 May 2022
Verified reviewgood price. arrived in good time
-
A. A.
22 May 2022
Verified reviewFinally found a pair of touring boots to fit! Great delivery times and it’s super helpful that all importation is paid for, avoiding any hidden fees
-
A. A.
22 May 2022
Verified reviewI had to call them to clarify something in my order and their staff were really helpful and spoke great English. My order arrived a couple of days before the expected delivery date, so it was a nice surprise.
-
A. A.
22 May 2022
Verified revieweasy to use website and quick delivery too
-
A. A.
22 May 2022
Verified reviewArrived quickly and correst from another country! In time for my holiday
-
A. A.
22 May 2022
Verified reviewthey do not allow customers to express negative opinions!
Reply from Glisshop.co.uk
Hello, We have not refused the opinion you left on the product in itself but this part is for you to give your opinion about our website not the items you purchased. I hope you understand. Best regards, The Glisshop team
-
A. A.
19 May 2022
Verified reviewOrdering was straightforward, delivery was within 4 days by DPD, competitive price, no complaints !
-
A. A.
19 May 2022
Verified reviewExcellent service - good advice over the phone and prompt delivery.
-
A. A.
19 May 2022
Verified reviewGood range of kit; very good telephones sales support and advice; very prompt delivery; competitive prices.
-
A. A.
17 May 2022
Verified reviewGrat service and price including fast delivery
-
A. A.
17 May 2022
Verified reviewAll worked perfectly, I had one question before ordering and this was dealt with well, the order was easy to place and skis were delivered on time. Looking forward to trying them out!
-
A. A.
17 May 2022
Verified reviewExcellent price and customer service
-
A. A.
17 May 2022
Verified reviewGreat product great price great delivery looking to buy more from them.
-
A. A.
17 May 2022
Verified reviewItem arrived quickly and as described. Split payments into 3 monthly amounts, which was handy. Recommend
-
A. A.
17 May 2022
Verified reviewGood quality, could be good to specify the dimentions a bit better
-
A. A.
17 May 2022
Verified reviewOrder wasn't delivered! Tired to change address had no success.
-
A. A.
17 May 2022
Verified reviewHad to return items because of fit so not glisshop fault. Return cost unfortunately makes it too expensive to purchase items in future. But the refund was prompt.
-
A. A.
17 May 2022
Verified reviewEasy and efficient - with a prompt delivery.
-
A. A.
16 May 2022
Verified reviewSkis got stolen, asked for a pair to be held aside whilst the refund was sorted and they didn’t.
Reply from Glisshop.co.uk
Hello, thank you for taking the time to fill out our survey. Unfortunately, the last paire of the skis you ordered had been sold several days before we opened the investigation with DPD. We apologize for the inconvenience caused. You have been fully refunded. Best regards, The Glisshop team
-
A. A.
6 May 2022
Verified reviewExcellent service.
Reviews displayed in chronological order
Contact
Go to website
Certification
