Review Summary
Eurofins provides a smooth and efficient service, noted for fast delivery and high-quality sequencing. The user-friendly website simplifies ordering, making research easier for many users.
Delivery
"The order came fast and we could start working right away"
"Schnell, Unkompliziert"
"fast delivery, great service"
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A. A.
28 Feb 2023
Verified reviewGood service, fast delivery
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A. A.
28 Feb 2023
Verified reviewExcellent service, however, turnaround times are significantly longer (4-5 days rather than overnight) now that samples take several days to reach you rather than next day delivery. I believe this is a customs/Brexit issue, but may be mistaken.
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A. A.
28 Feb 2023
Verified reviewI like how quick you are at both sending primers and sequencing stuff that I send. I also like how polite you are in your autogenerated emails haha
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A. A.
28 Feb 2023
Verified reviewperfect!
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A. A.
28 Feb 2023
Verified reviewIn some previous orders there were some delay/problems in the synthesis of longer oligos. However, lately there have been no problem what so ever. Good quality !
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A. A.
28 Feb 2023
Verified revieweasy and quick
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A. A.
28 Feb 2023
Verified reviewIt took a week for shipping the samples, and several of the reactions didn't work, although it was no special sequence to be sequenced
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A. A.
28 Feb 2023
Verified reviewI am most of the rime orderung oligo nucleotides. I am very hapy with the price and quality!
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A. A.
28 Feb 2023
Verified reviewExcellent customer service able to have part of my order sent in advance for an urgent cloning!
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A. A.
28 Feb 2023
Verified reviewSometimes the oligo orders are processed quickly and sometimes thy take more thn 7 days. This makes planning anything very difficult. For this particular order (Order Number:11108289807), I contacted the support via email and received no answer.
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A. A.
28 Feb 2023
Verified reviewgood
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A. A.
28 Feb 2023
Verified reviewIt took some time to arrive the UPS labels, and I need to write them asking for it because after 24hr I have not receive them yet. And even when finally I recieved, one of them was having issue, I need it to write to Eurofins again asking for the good one.
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A. A.
28 Feb 2023
Verified reviewEasy and reliable
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A. A.
28 Feb 2023
Verified revieweverything perfect
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A. A.
28 Feb 2023
Verified reviewA few days after ordering, I received an email saying that my order had been despatched. However, it was 2-3 days before the courier UPS would admit to having it their possession. This seems to be standard practise at Eurofins. Why not be honest? To me, "despatched" implies that the order is actually on its way!
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A. A.
28 Feb 2023
Verified reviewGreat service
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A. A.
28 Feb 2023
Verified reviewexcellent
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A. A.
28 Feb 2023
Verified reviewWas perfect as usual
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A. A.
28 Feb 2023
Verified reviewFast delivery
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A. A.
28 Feb 2023
Verified reviewEurofins handled my order to UPS but it stuck there because UPS could not find my address for delivering. I contacted Eurofins 3 times but got no help at all. After 7 days, UPS had to send back to Eurofins and I needed to contact to tell Eurofins to send back to me again. This time, it was delivered in just 1 day. All my information was unchanged on Eurofins website for the delivery. I don't know what happened in the first time, maybe Eurofins did not provide correctly my delivery address to UPS, or UPS could not understand what Eurofins provided.
Reviews displayed in chronological order