Eurofinsgenomics.eu

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Reviews for Eurofinsgenomics.eu

Total: 1 194 reviews since 25/11/2015

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Based on reviews from the last 12 months

  • 68%
  • 17%
  • 7%
  • 4%
  • 4%

icon sparkle Review Summary

Eurofins provides a smooth and efficient service, noted for fast delivery and high-quality sequencing. The user-friendly website simplifies ordering, making research easier for many users.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • 68%
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  • 7%
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  • A. A.

    28 Feb 2023

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    Good service, fast delivery

  • A. A.

    28 Feb 2023

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    Excellent service, however, turnaround times are significantly longer (4-5 days rather than overnight) now that samples take several days to reach you rather than next day delivery. I believe this is a customs/Brexit issue, but may be mistaken.

  • A. A.

    28 Feb 2023

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    I like how quick you are at both sending primers and sequencing stuff that I send. I also like how polite you are in your autogenerated emails haha

  • A. A.

    28 Feb 2023

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    perfect!

  • A. A.

    28 Feb 2023

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    In some previous orders there were some delay/problems in the synthesis of longer oligos. However, lately there have been no problem what so ever. Good quality !

  • A. A.

    28 Feb 2023

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    easy and quick

  • A. A.

    28 Feb 2023

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    It took a week for shipping the samples, and several of the reactions didn't work, although it was no special sequence to be sequenced

  • A. A.

    28 Feb 2023

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    I am most of the rime orderung oligo nucleotides. I am very hapy with the price and quality!

  • A. A.

    28 Feb 2023

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    Excellent customer service able to have part of my order sent in advance for an urgent cloning!

  • A. A.

    28 Feb 2023

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    Sometimes the oligo orders are processed quickly and sometimes thy take more thn 7 days. This makes planning anything very difficult. For this particular order (Order Number:11108289807), I contacted the support via email and received no answer.

  • A. A.

    28 Feb 2023

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    good

  • A. A.

    28 Feb 2023

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    It took some time to arrive the UPS labels, and I need to write them asking for it because after 24hr I have not receive them yet. And even when finally I recieved, one of them was having issue, I need it to write to Eurofins again asking for the good one.

  • A. A.

    28 Feb 2023

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    Easy and reliable

  • A. A.

    28 Feb 2023

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    everything perfect

  • A. A.

    28 Feb 2023

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    A few days after ordering, I received an email saying that my order had been despatched. However, it was 2-3 days before the courier UPS would admit to having it their possession. This seems to be standard practise at Eurofins. Why not be honest? To me, "despatched" implies that the order is actually on its way!

  • A. A.

    28 Feb 2023

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    Great service

  • A. A.

    28 Feb 2023

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    excellent

  • A. A.

    28 Feb 2023

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    Was perfect as usual

  • A. A.

    28 Feb 2023

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    Fast delivery

  • A. A.

    28 Feb 2023

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    Eurofins handled my order to UPS but it stuck there because UPS could not find my address for delivering. I contacted Eurofins 3 times but got no help at all. After 7 days, UPS had to send back to Eurofins and I needed to contact to tell Eurofins to send back to me again. This time, it was delivered in just 1 day. All my information was unchanged on Eurofins website for the delivery. I don't know what happened in the first time, maybe Eurofins did not provide correctly my delivery address to UPS, or UPS could not understand what Eurofins provided.

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About Eurofinsgenomics.eu

Eurofins Genomics Europe Shared Services GmbH

Genomic services by experts: NGS, genotyping, gene expression, DNA sequencing, oligonucleotides and gene synthesis ** Contact Eurofins Genomics at info-eu@eurofins.com

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