Review Summary
Ekosport is often described as quick and straightforward, with a clear website, easy ordering and products that arrive as described. Customers also mention good fit for boots, helpful replies from customer service, and the feeling that buying a hard-to-find item was simple.
Delivery
"Fantastic fast service clear website brilliant pricing"
"Miraculously, the product arrived in time (after I send them an email). The product was excellent vale for money."
"My first time buying from ekosport, and I wasn't disappointed. Fast dispatch and shipping, item was new and as described. I would buy from them again."
Digital experience
"Great site, will use again"
"Excellent customer support & good easy to use website.."
"Website good layout and easy to navigate. Accurate description of products and services."
Choice
"Huge product range, great prices and quick delivery time"
"Great range available"
"Great range of products and prices"
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Martin C.
19 Dec 2025
Verified reviewGreat site, delivered quick and very happy with my purchase
Reply from Ekosport.co.uk
Hello Martin, Thank you so much for your wonderful review! We're pleased to hear that you had a great experience with our site and that your purchase met your expectations. Your satisfaction is our priority, and we look forward to serving you again soon! Warm regards, EKOSPORT
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Paul M.
19 Dec 2025
Verified reviewMy order never turned up & the customer service department were very slow to respond to my emails & phone calls. I always had to chase them up to see what was going on. Very poor service would never use them again
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C. L.
19 Dec 2025
Verified review1st class service, fantastic price and super fast delivery.
Reply from Ekosport.co.uk
Hello, Thank you so much for your wonderful feedback! We're delighted to hear that you had a first-class experience with us, enjoying our prices and swift delivery. Your satisfaction is our priority, and we look forward to serving you again soon! Best wishes, ekosport team
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Lynette M.
19 Dec 2025
Verified reviewAbsolute fabulous company to deal with , return easy , money back , new ski pants arrived in no time . Fantastic
Reply from Ekosport.co.uk
Hello Lynette, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic experience with our returns process and that your new ski pants arrived quickly. Your satisfaction is our priority, and we appreciate your support. Best wishes! ekosport team
Reply from Lynette M.
👌
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Fizz B.
4 Dec 2025
Verified reviewMy favourite place for skis & other ski gear, best choice & prices
Reply from Ekosport.co.uk
Hello Fizz, Thank you so much for your wonderful review! We're thrilled to hear that you consider us your favourite place for skis and ski gear, and we truly appreciate your kind words about our selection and prices. Looking forward to serving you again on your next adventure! Best regards, ekosport team
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Hanna C.
3 Dec 2025
Verified reviewGreat items and great value. Managed to get a coat that was sold out everywhere else, and some great items at the best prices I could find. Delivery only took 4 days and all arrived in perfect condition. Would use again.
Reply from Ekosport.co.uk
Hello Hanna, Thank you so much for your fantastic review! We’re thrilled to hear that you found exactly what you were looking for and that your order arrived in perfect condition. Your appreciation means a lot to us, and we can’t wait to welcome you back to ekosport.co.uk in the future! Best wishes, Ekosport
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Carl J.
2 Dec 2025
Verified reviewIf you are ordering from the Jk j would avoid Eko sport. They use Evri as the courier service who as expect damaged the skis I ordered before even attempting delivery. 8 days later the skis are still not back at Eko sport. Whilst I recognise this isn’t directly their failt, choosing to use a courier with an appalling reputation is their choice. Along with how they deal with customer after service.
Reply from Ekosport.co.uk
Dear Carl, Since Brexit, we have been working exclusively with EVRI, which is a reliable carrier comparable to others. We are surprised by your comment regarding our customer service at Ekosport. Please note that all your emails have been answered, and just an hour ago, we sent you a pre-filled form that only needs to be signed to process your compensation. We hope this clarifies the situation and look forward to resolving it quickly for you. Best regards, Ekosport
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Jill M.
2 Dec 2025
Verified reviewExcellent service and product. The price was great and the boots arrived very quickly.
Reply from Ekosport.co.uk
Hello Jill, Thank you so much for your kind words! We're delighted to hear that you're satisfied with our service and the boots you received. We strive for excellence, and it's great to know we met your expectations. We look forward to serving you again in the future! Best wishes, ekosport team
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John W.
2 Dec 2025
Verified reviewI bought a pair of skis at a very competitive price. Until I enquired about delivery I wasn’t aware that the product was coming from France. Nevertheless, I received the skis within a reasonable timescale.
Reply from Ekosport.co.uk
Hello John, Thank you for your positive feedback! We’re delighted to hear that you found a great price on your skis and that they arrived within a reasonable timescale. We appreciate you sharing your experience and hope you enjoy your time on the slopes! Best wishes, ekosport team
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Rachel B.
2 Dec 2025
Verified reviewA very clear, user friendly site
Reply from Ekosport.co.uk
Hello Rachel! Thank you so much for your wonderful feedback! We're thrilled to hear that you find our site clear and user-friendly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience with us. Best wishes! EKOSPORT
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Douglas G.
30 Nov 2025
Verified reviewItem has not been received
Reply from Ekosport.co.uk
Dear Douglas, We are very sorry for the issue with the delivery of your parcel, which is unfortunately beyond our control. To resolve this as quickly as possible, you received a non-receipt form this morning (please note that we do not operate on weekends). We kindly ask you to complete, sign, and return the form by email. This is necessary to initiate an investigation with the carrier. Once the investigation has been opened, the carrier will begin their process, which may take a few days. We understand that this may be inconvenient, and we truly appreciate your patience and cooperation. Please rest assured that we will follow up closely with the carrier and keep you informed of any updates until the situation is fully resolved. Best regards, Ekosport
Reply from Douglas G.
Thanks however you have sent me a email about a form that needs completing. But no document.
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Paul D.
16 Nov 2025
Verified reviewGood price and easy to order
Reply from Ekosport.co.uk
Hello Paul, We truly appreciate your feedback and are happy you had a smooth ordering experience. Kind regards, Ekosport
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Tommaso G.
15 Nov 2025
Verified reviewGood service, good offer, clear in their communications, technical enough
Reply from Ekosport.co.uk
Hello Tommaso, Thank you for your positive review. We are glad our service, offers, and communications met your expectations. Best regards, Ekosport
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Dean H.
13 Nov 2025
Verified reviewCompetitive price and quick delivery.
Reply from Ekosport.co.uk
Hallo Dean, Great to hear! We’re happy that you enjoyed the competitive price and fast delivery. Best regards, Ekosport
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Elizabeth K.
6 Nov 2025
Verified reviewReally good - skiis got delivered fast and in good condition
Reply from Ekosport.co.uk
Hallo Elizabeth, Thank you for your positive review. We are pleased that your skis arrived promptly and in good condition. Kind regards, Ekosport
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Phil G.
6 Nov 2025
Verified reviewTerrible customer support. Evri lost my purchase (made on 03/10/2025, now 22/10/2025), will not issue a refund until 30 days are over. Mis-quoting UK Consumer laws, stating they can't cancel/refund until an investigation with Evri is complete. Utter rubbish. Was quoted 4-5 days delivery, and after first delay I had expressed urgency for a snowboarding trip. Well within my right to cancel now that it is lost and has not arrived in time. Avoid them. Though Evri lost the package, they are not confirming to UK Trading Laws, and I will be reporting to Trading Standards and requesting a chargeback.
Reply from Ekosport.co.uk
Dear Phil, We’re very sorry for the inconvenience with your order delivery. Unfortunately, this issue is beyond our control. As we’ve explained in previous emails, a paid and dispatched order cannot be canceled, and the investigation for your missing parcel is still ongoing. Please note that EVRI’s standard delivery time of 4–5 working days is an estimate and cannot be guaranteed. All details are clearly outlined in our delivery and general terms. While there’s no strict legal timeframe in the UK, most sellers aim to provide a refund or replacement within 30 days once a parcel is confirmed lost. We truly appreciate your patience and understanding as we work to resolve this. Best regards, Ekosport
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Steven W.
6 Nov 2025
Verified reviewNavigation of site is difficult via mobile but the products are excellent and priced competitively.
Reply from Ekosport.co.uk
Hello Steven, Thank you very much for your feedback! We’re glad to hear you’re happy with our products and prices. We appreciate your comment about mobile navigation — we’ll share it with our web team to improve the experience. Best regards, Ekosport
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Adrian B.
6 Nov 2025
Verified reviewNice easy purchase as always. Skis arrived in great packaging and in perfect condition.
Reply from Ekosport.co.uk
Hallo Adrian, Great to hear everything went perfectly with your order! Thanks for your trust and kind words. Kind regards, Ekosport
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Toby M.
20 Oct 2025
Verified reviewGreat product, fast and easy service.
Reply from Ekosport.co.uk
Dear Toby, Thank you for your kind feedback! We’re thrilled you enjoyed both our product and service. Kind regards, Ekosport
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Tammy P.
20 Oct 2025
Verified reviewGreat price and quick delivery
Reply from Ekosport.co.uk
Dear Tammy, We appreciate your review! It’s great to hear that our pricing and delivery met your expectations. Best regards, Ekosport
Reviews displayed in chronological order