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Review Summary
Dressinn is described as a place where shopping feels straightforward, with easy-to-find items, helpful size advice, and products that arrive as expected. Customers often mention fast delivery, fair prices, and the feeling of getting exactly what they ordered, which makes the experience reassuring and easy to repeat.
Delivery
"Ingen problemer ved bestillingen og hurtig levering 👍😄"
"Quick delivery and a good price."
"Fast delivery , item as described, buy with confidence"
Digital experience
"Very easy to use site and good communication"
"I was a bit nervous as never used this website before. Great item. Happy would use again."
"Easy to find things on the website and the size advisor was excellent, perfect fit, fast shippimng and fair prices"
Team expertise
"Goede en snelle levering. Communicatie levering top. Betrouwbare verkoper."
"Excellent service love my trainers"
"Excellent service, Thank you very much."
Choice
"Great variety of products, reasonable prices and fast delivery."
"Large assortment, low prices, quick shipping."
"I found the website very easy to navigate. There is a huge range of brands at exceptionally low prices! Delivery was a little slow but worth the wait…"
I found the website very easy to navigate. There is a huge range of brands at exceptionally low prices! Delivery was a little slow but worth the wait for the bargain purchase. I would highly recommend.
Friendliness & courtesy
"Excellent service, Thank you."
"Very good customer service and attention to detail. Thanks 😊"
"Excellent service with good communication. Please to do business with."
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A. A.
13 Jul 2024
Verified reviewAmazing quality, fast delivery and competitive price. Happy with the purchase
Reply from Dressinn.com
Dear Afaf, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Jul 2024
Verified reviewEverything is so. Easy you know what you’re ordering all good brands you know when it’s delivered by post office and good prices win win
Reply from Dressinn.com
Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Jul 2024
Verified reviewBrilliant service
Reply from Dressinn.com
Dear Marc, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Jul 2024
Verified reviewExcellent service all round
Reply from Dressinn.com
Dear Sue, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Jul 2024
Verified reviewVery nice
Reply from Dressinn.com
Dear ak, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Jul 2024
Verified reviewNice but must have been confused when ordering as ordered 37/38 but meant to be uk size . Tried sending back and postage £10 it’s a joke . So will just keep them .
Reply from Dressinn.com
Dear Diane, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
12 Jul 2024
Verified reviewGreat website with great delivery
Reply from Dressinn.com
Dear Denise, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jul 2024
Verified reviewAbsolutely appalling customer service. whilst they might have had my item for cheaper than other sites, it was a nightmare trying to contact anyone. Somehow I must have selected the incorrect house number for my home and when I tried to contact dressinn there was no response, I had to go through WhatsApp. Spoke to some automated machine which offered no help at all but assured me that someone would get back to me via WhatsApp or email. didn't from anyone for a couple of days and when I finally did there was a stroppy response saying that if I was not happy with their service, they would cancel my delivery . I was worried about using this company in the first place as they had no contact details. I should’ve gone with my instinct. However, all that said I did receive my delivery thanks to my very helpful postman.
Reply from Dressinn.com
Hello , We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot
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A. A.
11 Jul 2024
Verified reviewNO REVIEW. I have tried to return one of my duplicate shirts. I was asked to pay almost £11 for a return label which seemed to take my credit card details but NOT send the label to my printer. WHAT DO I DO NOW!
Reply from Dressinn.com
Dear Susan, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. The shipping label has just been sent again and your return request was re-opened. (Please don't cancel your return request) In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status (order 49289767) We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
11 Jul 2024
Verified reviewOrdering and delivery of the trainers was no problem at all. I checked the Returns policy before purchasing and no where in the policy does it mention the cost of the return, just that they accept return. I guess I was gullible. Seeing as they did not fit very well I went to return them and I was shocked to find out that the cost is nearly double the delivery cost at £10.99! Crazy money, it only cost £5.99 to deliver. I would not recommend ordering from them if you think you might need to return them.
Reply from Dressinn.com
Hello Katherine, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
9 Jul 2024
Verified reviewThe package was a bit damaged and the retour ticket from the previous recipient was still on the box, but shipment took only a few days and ofcourse the shoes were very well priced. I would buy here again.
Reply from Dressinn.com
Dear Robin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Jul 2024
Verified reviewIn eerste instantie was ik wat terughoudend om wat te bestellen, omdat et zowel positieve als negatieve reacties staan. Uiteindelijk toch geprobeerd met een zonnebril. Uiterste leverdatum werd aangegeven en ik werd netjes op de hoogte gehouden. De mailtjes kwamen in eerste instantie wel in de spam. Verzending en levering was kortere termijn dan vooraf werd aangegeven. Erg tevreden!
Reply from Dressinn.com
Dear Janneke, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Jul 2024
Verified reviewEasy to order size and colour. Delivery information given by email and jeans were exactly as ordered. Approx 30% cheaper than rrp. Took several days to arrive but well worth the wait.
Reply from Dressinn.com
Dear Alexander, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Jul 2024
Verified reviewEverything was ok. The order was delivered sooner than estimated date.
Reply from Dressinn.com
Dear LIANA MONICA, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Jul 2024
Verified reviewGood
Reply from Dressinn.com
Dear Magnus, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Jul 2024
Verified reviewI ordered 2 pairs of sandals which came to UK I think from Spain. The tracking showed in detail their progress across Europe yet when they got to a Royal Mail depot just 3 miles from my home they were rediverted back to the seller due to the first line of my address being omitted from the packaging. It was pitiful that the postcode was not enough to get this package this far - so now its been sent back promptly to the seller before I could even try to rush down to the depot to try to intercept it. I must have sent at least 6 emails to DressInn asking for an explanation why the address used was incomplete and/or if the sandals could be re-dispatched to my correct home address. I received the same standard reply till the last attempt when basically they said there was nothing they could do to stop the package being returned. I await to see if the refund includes the postage... Will not order from them again.
Reply from Dressinn.com
Hello Philippa, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please also bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Please accept our sincerest apologies for any inconvenience caused. Kind regards
Reply from A. A.
Thanks, but how was I to know the chosen courier would make no attempt to find me? I also want my refund (its now 10 days since tracking shows the package was safely returned to the seller) and no sign of refund yet. I won't be ordering from you again, so your remarks about being able to choose couriers are irrelevant.
Show exchanges Hide exchanges -
A. A.
8 Jul 2024
Verified reviewExcellent!
Reply from Dressinn.com
Dear Inna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Jul 2024
Verified reviewIt was a good. The delivery time takes a little long. When I check the status of the package, The transporter company was mentioned the package is not received yet. Maybe some rooms to improve
Reply from Dressinn.com
Dear Marjan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Jul 2024
Verified reviewGreat service and prices. Slight delay with orders due to shipping location but worth the wait with cost savings
Reply from Dressinn.com
Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Jul 2024
Verified reviewGreat value. Arrived 4 days before the estimated date. Would absolutely use again.
Reply from Dressinn.com
Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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