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Review Summary
Diveinn stands out for smooth ordering, quick delivery and clear communication throughout the process. Customers describe a straightforward website, well-packed parcels and items arriving as expected, which makes the whole experience feel easy and reliable.
Delivery
"Γρήγορη παράδοση"
"Товар пришел быстро , 8 дней Всё супер!"
"Kupuje w tym sklepie od lat, szybka dostawa i dobre ceny to ich zdecydowane atuty"
Digital experience
"A very good place to buy diving equipments to a good price and good shipping time"
"Product arrived in good time and as described. Good price. Easy to use website."
"The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the…"
The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the process was excellent. Speedy delivery, great to do business with.
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A. A.
5 Dec 2021
Verified reviewvery good prices
Reply from Diveinn.com
Dear Grzegorz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Dec 2021
Verified reviewGreat transaction
Reply from Diveinn.com
Dear Tara , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Dec 2021
Verified reviewThis time my order did not go as expected. A pair of fin shoes included a fix set for the fins but the info wrote It was not included. So I ended up paying 25 euros for extra kits that I will not use... ,
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A. A.
3 Dec 2021
Verified reviewI use the Dive Inn website a lot and they have never disappointed me !! great service and fast delivery are their definite advantages. I recommend it to everyone!
Reply from Diveinn.com
Dear Adam , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Dec 2021
Verified reviewExcellent quality product at a good price, delivered in a quick timeframe! Thank you.
Reply from Diveinn.com
Dear Steven , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Dec 2021
Verified reviewI 'am very satisfied with the service and the products.
Reply from Diveinn.com
Dear Damir , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Dec 2021
Verified reviewFast delivery. Goods luckily ok in spite of rather battered package (GLS 'very fragile'.
Reply from Diveinn.com
Dear Jørgen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Dec 2021
Verified reviewI have ordered flippers at a Dutch written website.. According to this website, shipment was 2 days. So I thought I can order them for our holiday next week. The flippers did not come in time. Because shipment started in Spain… My flippers were delivered after 8 days.
Reply from Diveinn.com
Hello Sannie, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards
Reply from A. A.
I can understand that, but there was no sign for me that the goods were coming from Spain! Because otherwise I did not place the order in this short notice of time I had. And the delivery time at the website was between 8 november and 9 november. So your answer do not make sense for me. I’m still disappointed. Regards, Sannie
Reply from Diveinn.com
Good Morning Sannie, We are really sorry however our address is in all the pages in our website side , if you see in the footer you will find our address, also our adress in the terms and conditions that you accepted at the moment that you made your purchase. Have a good day.
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A. A.
18 Nov 2021
Verified reviewgreat
Reply from Diveinn.com
Dear Job, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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A. A.
15 Nov 2021
Verified reviewJeg er rigtig godt tilfreds med at handle ved diveinn.
Reply from Diveinn.com
Kære Birgitte, Vi sætter pris på købet og den tid det tager at give os en anmeldelse. Din mening er meget vigtig for os. Hav en god dag. Med venlig hilsen
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A. A.
13 Nov 2021
Verified reviewI have used scubastore a few time now and I am very happy with my wetsuits and delivery time was great I have recommended the to my friends
Reply from Diveinn.com
Dear Graeme, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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A. A.
12 Nov 2021
Verified reviewSo fast delivery!
Reply from Diveinn.com
Dear Lina, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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A. A.
11 Nov 2021
Verified reviewExcellent service and delivery times.
Reply from Diveinn.com
Dear Mirko, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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A. A.
10 Nov 2021
Verified reviewFollowed tracking across Europe to exported but no delivery warning well packed parcel ....quite satisfied with product and price ...would use this store again
Reply from Diveinn.com
Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Nov 2021
Verified reviewSuper.
Reply from Diveinn.com
Dear Norbert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Nov 2021
Verified reviewLoved the products great for the Maldives holiday for my sister
Reply from Diveinn.com
Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Nov 2021
Verified reviewSuper ok !
Reply from Diveinn.com
Dear Dascalu , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Nov 2021
Verified reviewDelivered very quickly very happy customer 😁
Reply from Diveinn.com
Dear nichoals wearne , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Nov 2021
Verified reviewThe items arrived quickly and were of good quality. However trying to contact the customer services team is painfully slow. I am still waiting for for an answer to a query I asked weeks ago. Shame as the item are of extremely good value.
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A. A.
29 Oct 2021
Verified reviewLowest price I could find and a quicker delivery than expected. Original brand spare parts.
Reply from Diveinn.com
Dear Gert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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