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Review Summary
Diveinn stands out for smooth ordering, quick delivery and clear communication throughout the process. Customers describe a straightforward website, well-packed parcels and items arriving as expected, which makes the whole experience feel easy and reliable.
Delivery
"Γρήγορη παράδοση"
"Товар пришел быстро , 8 дней Всё супер!"
"Kupuje w tym sklepie od lat, szybka dostawa i dobre ceny to ich zdecydowane atuty"
Digital experience
"A very good place to buy diving equipments to a good price and good shipping time"
"Product arrived in good time and as described. Good price. Easy to use website."
"The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the…"
The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the process was excellent. Speedy delivery, great to do business with.
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A. A.
10 Aug 2024
Verified reviewOrdering was simple, didn’t get bombarded with unnecessary emails, item turned up in the date range and I got what I wanted.
Reply from Diveinn.com
Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewCorrect and fast delivery! I'm absolutely satisfied
Reply from Diveinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewJust what I wanted, delivered promptly when I needed it. Happy with purchase.
Reply from Diveinn.com
Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewProduct was exactly what I needed and it arrived promptly with ample of protective packaging.
Reply from Diveinn.com
Dear Michael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewProducts at very reasonable price, good quality and as described. Delivery time also very good.
Reply from Diveinn.com
Dear Massimo , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewGreat service. Prompt delivery. Product as description ed. Thank you.
Reply from Diveinn.com
Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewBest price,tracked delivery all the way,good mask
Reply from Diveinn.com
Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewAs a returning customer, I am again impressed with their range, pricing, and delivery service. They are my go-to option for these products.
Reply from Diveinn.com
Dear Robert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewThe order was processed very quickly even with remote transport. The goods are fine, of good quality.
Reply from Diveinn.com
Dear Ales , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewAlways excellent service- they always have the product you need for diving, no matter how unusual the item is. Very fair returns policy and a very good dispatch service (though they use Royal Mail in the uk and they are rubbish) at their end. Great communication also.
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A. A.
7 Aug 2024
Verified reviewconvenient and understandable
Reply from Diveinn.com
Dear Vladimir , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewRecomendations
Reply from Diveinn.com
Dear Vladimir , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewFast delivery. Good prices. Refunded my VAT promptly, as I’m a business owner.
Reply from Diveinn.com
Dear Shane , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewLooks amazing, lots of room, can’t wait to use it properly
Reply from Diveinn.com
Dear Harry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2024
Verified reviewGood service and reliable over the years. Sometimes there are imperfection according to the parts on the website. Didn’t got any response on my letter
Reply from Diveinn.com
Dear Hj , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Aug 2024
Verified reviewthe price is correct, delivery as announced .... fast !
Reply from Diveinn.com
Dear Anton , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Aug 2024
Verified reviewJó ár. Ígért szállítást teljesítik.🙂
Reply from Diveinn.com
Dear Zoltán , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Aug 2024
Verified reviewPrice is ok. It could be better. (lower i mean) but the main reason that i gave that low review is That i paid 23€ for fast delivery on specific date. And when paket didnt arive on that friday (it arrived on monday) so thay didnt deliver on my important date they didn't want to reutn the rest of the money for fast delivery. My paket arrived like normal delivery for 8€. So thay stole 15€. Second thing is that i orderd from their site and i made a profile. After i log out i coudnt log in again. So i have to make another account with difrent Mail to order again. i made new profil again and when i log out from the second profile i couldn't log in again..
Reply from Diveinn.com
Dear Bruno, We are very sorry to hear that our service is not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. We did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. We would like to offer you a discount as a commercial gesture for the delay, though. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Best regards,
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A. A.
4 Aug 2024
Verified reviewFast delivery, all OK. Computer as described.
Reply from Diveinn.com
Dear Slobodan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Aug 2024
Verified reviewReally good service no issues.
Reply from Diveinn.com
Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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