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Review Summary
Daybreakhotels is often described as a practical fix for layovers, cruise days, and long waits between flights. Guests liked being able to rest, shower, and use a room for a few hours, though a few ran into dirty sheets or a toilet that would not flush.
Digital experience
"The online booking experience was easy and to the point, didn’t have any issues at all"
"Good and website easy to use"
"Easy to navigate"
Friendliness & courtesy
"Great location. Nice and comfy atmosphere."
"Serene and beautiful environment, hospitable management and top notch service. Highly commendable and highly recommended."
"Clean, staff friendly and walking distance from restaurants."
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A. A.
14 Apr 2024
Verified reviewDaybrealhotels.com REALLY saved my butt, when I needed somewhere to stay in a jiffy! Very nice room and super clean. Excellent front desk staff to help you with checking in. Definitely would recommend to my friends and family.
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A. A.
14 Apr 2024
Verified reviewReasonably priced. Clean, quiet, convenient and staff polite and courteous. Could tell was recently nicely renovated. However, the entry door was still old and hardware worn. Hope they install net hallway carpeting on a regular basis. This seems to be an unpleasant feature that runs consistently throughout most Best Western hotels. But other than that this hotel was worth the stay.
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A. A.
12 Apr 2024
Verified reviewGood Hotel
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A. A.
11 Apr 2024
Verified reviewGood
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A. A.
11 Apr 2024
Verified reviewThe hotel said they have no affiliation with the company and do not know why they’re on their website.
Reply from DayBreakHotels
Dear Customer, thank you for your feedback. We are currently investigating what happened with the hotel based on your report. We apologize for not providing you with the experience you expected. Please be informed that the hotels listed on our platform have a valid affiliation contract for day use, and if needed, you can always reach out to our Customer Service. We hope to have the opportunity to welcome you back soon!
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A. A.
11 Apr 2024
Verified reviewDisappointed because they said to me it's fully booked and they transfer me to another hotel
Reply from DayBreakHotels
Dear Customer, thank you for your review. We apologize for not providing you with the experience you expected. We will verify with the hotel as per your feedback. Hoping to welcome you back among our clients, please remember that our customer service is available for any assistance you may need.
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A. A.
10 Apr 2024
Verified reviewThe hotel said that it didn't receive the reservation from daybreakhotels
Reply from DayBreakHotels
Dear Customer, thank you for your feedback. We sincerely apologize for any inconvenience you may have experienced, but our system indicates that the reservation was indeed sent successfully. However, we are currently looking into the issue further to ensure everything is in order. We want to remind you that our customer service team is available to assist you in case of any further need or concern. We hope to have the opportunity to welcome you back as our customer in the future.
Reply from A. A.
I booked through daybreak again at the same hotel last week and again the hotel did not get the reservation and denied the rate.
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A. A.
10 Apr 2024
Verified reviewWe made a day use reservation for the first time and were thrilled with the ease and convenience of being at this hotel. The amenities were exactly what we needed. It made our layover so much easier to deal with.
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A. A.
9 Apr 2024
Verified reviewAwesome! Easy, efficient, pleasure to do business.
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A. A.
9 Apr 2024
Verified reviewGreat service. Daybreakhotels.com had availability at hotels that their competitors did not and for a lower price. Highly recommend.
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A. A.
9 Apr 2024
Verified reviewExcellent way to schedule a day room after a cruise before a late flight.
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A. A.
8 Apr 2024
Verified reviewExcellent service. Arrived at the hotel and my room was available at the correct time. It was really worth it
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A. A.
8 Apr 2024
Verified reviewSo easy to use online, was a little hesitant but checked in with no issues on the day
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A. A.
7 Apr 2024
Verified reviewVery convenient with no problems at all when checking in at the 2 hotels we booked for day use at Sydney airport.
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A. A.
6 Apr 2024
Verified reviewThey didn't know about my reservation and had never heard of this website. I needed a place to sleep during the day so thankfully they were able to accommodate me, but it definitely was nowhere near the quoted price from this website.
Reply from DayBreakHotels
Dear Customer, thank you for your feedback. We are currently investigating what happened with the hotel based on your report. We apologize for not providing you with the experience you expected. Please be informed that the hotels listed on our platform have a valid affiliation contract for day use, and if needed, you can always reach out to our Customer Service. We hope to have the opportunity to welcome you back soon!
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A. A.
3 Apr 2024
Verified reviewSuper gorgeous hotel room for an amazing price! Staff was friendly and the website granted us half off parking at hotel! Highly recommend
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A. A.
2 Apr 2024
Verified reviewSuper easy
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A. A.
31 Mar 2024
Verified reviewIt was a hustle free experience..
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A. A.
31 Mar 2024
Verified reviewI liked this concept, we had a connecting flight between cruise and flight of 10 hours.
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A. A.
28 Mar 2024
Verified reviewGreat experience
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