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Review Summary
Daybreakhotels is often described as a practical fix for layovers, cruise days, and long waits between flights. Guests liked being able to rest, shower, and use a room for a few hours, though a few ran into dirty sheets or a toilet that would not flush.
Digital experience
"The online booking experience was easy and to the point, didn’t have any issues at all"
"Good and website easy to use"
"Easy to navigate"
Friendliness & courtesy
"Great location. Nice and comfy atmosphere."
"Serene and beautiful environment, hospitable management and top notch service. Highly commendable and highly recommended."
"Clean, staff friendly and walking distance from restaurants."
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R. S.
17 May 2025
Verified reviewHotel was very good and service was excellent.
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U. K.
15 May 2025
Verified reviewFirstly, they didn't had the booking confirmation. They called me after an hour for confirming it. When I went there, they charged me and asked me to checkout at 1pm (originally I booked from 10-4pm). Thank God I had another booking from different hotel else I would be stranded in abu dhabi.
Reply from DayBreakHotels
Dear Customer, Thank you for your feedback. We’re very sorry to hear about your experience. However, for privacy reasons, we never call guests directly, nor do we ask for early check-outs. We also couldn’t find any communication from our side regarding this. Could you please provide more details? We’d like to investigate this further. You can also reach out to our customer service team directly
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T. S.
10 May 2025
Verified reviewEasy to use
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S. C.
8 May 2025
Verified reviewTerrible customer service
Reply from DayBreakHotels
Dear Customer, We’re sorry for the inconvenience you experienced, but we’d like to clarify that our Customer Service has no control over the shuttle service, which is entirely managed by the hotel. The property has already provided us with detailed and up-to-date information on the schedule.
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S. H.
6 May 2025
Verified reviewvery easy to book daytime hotel rooms in good price.
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M. A.
5 May 2025
Verified reviewAlways a great experience
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K. M.
29 Apr 2025
Verified reviewIT WAS PRICY
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A. C.
25 Apr 2025
Verified reviewWhen I got to the hotel the lobby stated that they had no reservation made for me from the site. The lady at the desk was nice enough to make me a new reservation to fix the issue though.
Reply from DayBreakHotels
Dear Customer, thank you for sharing your experience. We apologize for the inconvenience caused by the reservation mix-up. We are currently investigating the situation with the hotel to understand what happened and ensure it doesn't occur again.
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H. B.
24 Apr 2025
Verified reviewNot enough rooms available for my party
Reply from DayBreakHotels
Dear Customer, We sincerely apologize for the inconvenience. Unfortunately, the situation was caused by the hotel’s failure to update their availability properly. We have already reported the issue to the hotel to ensure it doesn't happen again in the future.
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M. M.
24 Apr 2025
Verified reviewPerfect for short stay in! Staff was friendly
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D. H.
23 Apr 2025
Verified reviewVery happy with the place we chose to stay
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W. M.
17 Apr 2025
Verified reviewAmazing. Very kind to us arriving at 6am. Very hepful.
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M. A.
15 Apr 2025
Verified reviewAwesome staff
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A. W.
12 Apr 2025
Verified reviewBooking a hotel through daybreak was fast and simple. When I arrived to the hotel I just needed to give them my name and confirmation number and the reservation was able to be pulled up. Then I was able to secure my room with a payment. I will definitely be using daybreak again in the near future👍🏽
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C. C.
12 Apr 2025
Verified reviewBooked a room for the day and when we arrived at the hotel we were told that they don’t have day rooms and their company does not do business with Daybreakhotels.com
Reply from DayBreakHotels
Dear Customer, We’re very sorry to hear about your experience. It appears there was a misunderstanding with the hotel regarding day-use availability at the time of your arrival. Unfortunately, the front desk staff was not adequately informed, which led to the confusion. We understand how frustrating this must have been and sincerely apologize for the inconvenience. Please rest assured that we are following up to clarify procedures and prevent this from happening again.
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L. H.
11 Apr 2025
Verified reviewI was terribly disappointed, and embarrassed. I made a reservation for a rest period after a cruise due to a late flight. I received a confirmation email on 3/16 for 3/25 10am-5pm and when my husband and I arrived we were immediately told check in wasn't until 3pm and they do not and have not ever done 10am check ins. The clerk told me he never heard of it and even after showing him my confirmation email from DayBreak said he never heard of them. We were forced to uber to airport and wait there for our 7pm flight.
Reply from DayBreakHotels
Dear Customer, We’re truly sorry for the inconvenience you experienced and understand how frustrating this situation must have been. Unfortunately, we were not informed of the hotel’s change in policy until after your reservation was confirmed. Had we received this information in time, we would have absolutely let you know in advance to avoid any disruption. Please accept our sincere apologies for what happened, we are taking steps to ensure this does not happen again.
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T. A.
6 Apr 2025
Verified reviewGreat
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F. U.
5 Apr 2025
Verified reviewLots of hidden charges that wasn’t mentioned
Reply from DayBreakHotels
Hello, and thank you for sharing your feedback with us. Please note that before the "Confirm Booking" button, it is clearly stated that any additional taxes should be paid directly at the hotel. Warm regards, Daybreak Hotels Team
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J. R.
4 Apr 2025
Verified reviewVery easy and straightforward to book. Good rates and time options.
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C. G.
23 Mar 2025
Verified reviewIt was wonderful
Reviews displayed in chronological order
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