What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3055 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 055 reviews since 04/11/2020

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4.2

Based on 899 reviews from the last 12 months

5

67%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

340 reviews mention delivery, with 62% positive feedback.

"Minden rendben volt gyors kiszállítás."

"Quick delivery to JP, I took 1week!"

"Ordered a beautiful jacket, but still not delivered after 3 weeks. Investigation ongoing, pending feedback. Very disappointed"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

Team expertise

30 reviews mention our team's expertise, with 93% positive feedback.

"Great service, friendly staff, and a fantastic selection of bikes. Highly recommend."

"Professional 👍"

"Very professional and good value for money!!"

Responsiveness

22 reviews mention our responsiveness, with 82% positive feedback.

"Very fast respond ! Happy to have link business with"

"Reliable and quick service."

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

Friendliness & courtesy

12 reviews mention our friendliness and courtesy, with 92% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

11 reviews mention choice, with 91% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

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A. A.
8 Feb 2023
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Great product, great price. Thanks!
Experience from: 8 Jan 2023
A. A.
8 Feb 2023
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Customer services was good. Sad radiator guards don’t come with installation instructions
Experience from: 8 Jan 2023
A. A.
8 Feb 2023
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Parts shipping fast and good packaging. No damages, I like OEM quality parts. Thank you
Experience from: 4 Jan 2023
A. A.
8 Feb 2023
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excellent service would recomend
Experience from: 6 Jan 2023
A. A.
8 Feb 2023
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I have not received the parcel on time and requested for cancellation and has no response. Is someone reading the emails?
Experience from: 31 Dec 2022
A. A.
8 Feb 2023
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I was very surprised how quickly the tank protection pad was delivered. I ordered whilst overseas and have not yet physically seen the item however, from a photo of the package, it looks to have been delivered reasonably flat and without any issues that I have heard other customers experience.
Experience from: 9 Jan 2023
A. A.
8 Feb 2023
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Set up easy and quality good. Unfortunately to detach from helmet requires detaching the 3 wire connectors to ear piece (x2) and mic buried in the helmet. So you have to leave on helmet as its too much hassle to remove. So need to take helmet with you. Sena can detach in seconds as it has integrated pins on mount to disconnect.
Experience from: 6 Jan 2023
A. A.
8 Feb 2023
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Very organized. From order to delivery. If possible, pls. Dont declare the full amount so we can minimize the cost of the tax we are paying here.
Experience from: 3 Jan 2023
A. A.
8 Feb 2023
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great customer service from enquiry to delivery.
Experience from: 5 Jan 2023
A. A.
8 Feb 2023
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fast delivery , all it's ok, thank you
Experience from: 10 Jan 2023
A. A.
8 Feb 2023
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very fast shipping Thank
Experience from: 6 Jan 2023
A. A.
8 Feb 2023
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Competitive pricing, fantastic service and fast delivery. Ticks all the boxes!
Experience from: 10 Jan 2023
A. A.
8 Feb 2023
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I saw a Transcontinental rear rack being fitted to an R1800B on YouTube so I thought maybe one will fit my R1800 Classic. After searching the Web the only parts supplier I could find that advertised this part in stock was BMW Europe Moto. From ordering the rack to delivery took just over 1 week to arrive. Excellent service. The product quality was pretty amazing for the money. Did it fit? Yes, after a few hours spent making adaptor plates my R1800 Classic now sports a Givi 47NNT topbox.
Experience from: 8 Jan 2023
A. A.
8 Feb 2023
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All is great as expected from that BMW brand. Communication and customer service great, delivery of the product great ... Hope to shop more with you...
Experience from: 9 Jan 2023
A. A.
8 Feb 2023
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This is my goto site for accessories and parts and has proven to be reliable and trustworthy. Products arrive as per schedule and well packaged.
Experience from: 9 Jan 2023
A. A.
2 Feb 2023
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Very satisfied!
Experience from: 2 Jan 2023
A. A.
2 Feb 2023
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wrong product arrived, I ordered for a BMW 750Gs 2022 and recived a for BMW 700 ..... cover to small. I was so upset that didnt even bother to complain
Experience from: 31 Dec 2022
A. A.
2 Feb 2023
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On-time delivery and expected quality!
Experience from: 29 Dec 2022
A. A.
2 Feb 2023
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Good product and quick delivery
Experience from: 29 Dec 2022
A. A.
2 Feb 2023
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Sent completely the wrong item although they emailed to say they were sending correct one. Hopefully this can be sorted quickly as it’s taken almost 3 weeks for part to arrive but they do seem very good at sorting things out. Let’s hope so because my bike is in bits and booked on to a ferry in three weeks.
Experience from: 28 Dec 2022