Reviews for Bikeinn.com

Total: 3 522 reviews since 17/01/2021

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4.4

Based on 497 reviews from the last 12 months

  • 79%
  • 12%
  • 3%
  • 2%
  • 4%

icon sparkle Review Summary

Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • 79%
  • 12%
  • 3%
  • 2%
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  • A. A.

    1 Apr 2023

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    Based on price and previously using this company, to order goods into the UK, decided to use again. Ease of ordering, price, and speed of delivery exactly as before, exemplary.

    Reply from Bikeinn.com

    Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    1 Apr 2023

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    Easy transaction, fast delivery, very well packaged, and beautiful saddle. Fully recommend this site.

    Reply from Bikeinn.com

    Dear Juan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    1 Apr 2023

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    Wszystko dobrze polecam.

    Reply from Bikeinn.com

    Cześć, Dziękujemy za poświęcenie czasu na podzielenie się z nami swoimi doświadczeniami. Miłego dnia! Dzięki

  • A. A.

    1 Apr 2023

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    Great prices and easy ordering online. Never had any issues that needed addressing and delivery is always decent and quick. Would keep using Bike Inn to order from.

    Reply from Bikeinn.com

    Dear Tom, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    1 Apr 2023

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    tidy

    Reply from Bikeinn.com

    Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    1 Apr 2023

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    Good

    Reply from Bikeinn.com

    Dear Edwin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    31 Mar 2023

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    Excellent range and stock, which makes them the perfect choice. Also the price you see is the price you pay for UK customers, which is great as I have had to pay import duty on items from other shops. The downside of being in the UK is delivery is quite slow (10days), hence only 4 stars

    Reply from Bikeinn.com

    Dear Nick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    31 Mar 2023

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    Ordering was simple. Delivery on schedule. Product as described - just that the Tannus Armour received was just for one wheel. I had anticipated receiving one set that would meet the needs of both wheels but that is probably my fault. Looking again (to order for the second wheel) it would be helpful if this was made clear! Otherwise great service.

    Reply from Bikeinn.com

    Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    31 Mar 2023

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    If you get in trouble, there's no one to talk to Only one robot asistent The stuff I got was nothing wrong with

    Reply from Bikeinn.com

    Dear Per, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    31 Mar 2023

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    Nemt at finde rundt på hjemmesiden I overholdt leveringstiden

    Reply from Bikeinn.com

    Kære, Tak fordi du tog dig tid til at dele sådanne positive kommentarer om din oplevelse med os. Vi er meget glade for at have kunnet servicere dig på bedste vis. Denne type feedback giver os mulighed for at identificere, hvad vi gør godt, og i hvilke aspekter vi bør arbejde for at forbedre vores kunders oplevelse. Derfor sætter vi pris på din feedback. Du er velkommen til at kontakte vores kundeserviceteam ved at sende en e-mail til support@tradeinn.com med eventuelle bekymringer eller kommentarer. Tak og bedste ønsker,

  • A. A.

    29 Mar 2023

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    I ordered 2 items to fix my bike helmet. They would have fit in an A4 envelope. Instead they made the journey from Spain to the UK in a box roughly 70x20x15cms.

    Reply from Bikeinn.com

    Dear Pascal, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    29 Mar 2023

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    Web site and shipment okay. No issues with encountered.

    Reply from Bikeinn.com

    Dear Kees, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    29 Mar 2023

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    Excellent service. I had to amend an order as an item was not in stock. Contacted customer service via chat. They were helpful and advised of the process of doing this. Refund of the cancelled item was swift and hassle free and happened as soon as the rest of the order was dispatched. Exactly what I would hope for with online shopping.

    Reply from Bikeinn.com

    Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    15 Mar 2023

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    Super

    Reply from Bikeinn.com

    Dear Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    14 Mar 2023

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    I received the order quick and the product (leg warmers) were nicely priced :-)

    Reply from Bikeinn.com

    Dear André, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Reply from A. A.

    You are welcome!

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  • A. A.

    14 Mar 2023

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    Site easy to use, delivery achieved more quickly than promised. All worked smoothly.

    Reply from Bikeinn.com

    Dear Ralph, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    13 Mar 2023

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    Excellent range of products, at great prices and reliable delivery.

    Reply from Bikeinn.com

    Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    13 Mar 2023

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    no updates from royal mail at all, otherwise very good notifications, speed and cutoms clearances

    Reply from Bikeinn.com

    Dear Douglas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Mar 2023

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    Obchod doporučuji, doprava do týdne, zboží dorazilo vždy v pořádku, ceny super. Nakupují zde opakovaně

  • A. A.

    9 Mar 2023

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    Easy website. Great service. Excellent delivery. What more do you want?

    Reply from Bikeinn.com

    Dear Aaron, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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