Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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A. A.
1 Apr 2023
Verified reviewBased on price and previously using this company, to order goods into the UK, decided to use again. Ease of ordering, price, and speed of delivery exactly as before, exemplary.
Reply from Bikeinn.com
Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewEasy transaction, fast delivery, very well packaged, and beautiful saddle. Fully recommend this site.
Reply from Bikeinn.com
Dear Juan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewWszystko dobrze polecam.
Reply from Bikeinn.com
Cześć, Dziękujemy za poświęcenie czasu na podzielenie się z nami swoimi doświadczeniami. Miłego dnia! Dzięki
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A. A.
1 Apr 2023
Verified reviewGreat prices and easy ordering online. Never had any issues that needed addressing and delivery is always decent and quick. Would keep using Bike Inn to order from.
Reply from Bikeinn.com
Dear Tom, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewtidy
Reply from Bikeinn.com
Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewGood
Reply from Bikeinn.com
Dear Edwin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Mar 2023
Verified reviewExcellent range and stock, which makes them the perfect choice. Also the price you see is the price you pay for UK customers, which is great as I have had to pay import duty on items from other shops. The downside of being in the UK is delivery is quite slow (10days), hence only 4 stars
Reply from Bikeinn.com
Dear Nick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Mar 2023
Verified reviewOrdering was simple. Delivery on schedule. Product as described - just that the Tannus Armour received was just for one wheel. I had anticipated receiving one set that would meet the needs of both wheels but that is probably my fault. Looking again (to order for the second wheel) it would be helpful if this was made clear! Otherwise great service.
Reply from Bikeinn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Mar 2023
Verified reviewIf you get in trouble, there's no one to talk to Only one robot asistent The stuff I got was nothing wrong with
Reply from Bikeinn.com
Dear Per, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Mar 2023
Verified reviewNemt at finde rundt på hjemmesiden I overholdt leveringstiden
Reply from Bikeinn.com
Kære, Tak fordi du tog dig tid til at dele sådanne positive kommentarer om din oplevelse med os. Vi er meget glade for at have kunnet servicere dig på bedste vis. Denne type feedback giver os mulighed for at identificere, hvad vi gør godt, og i hvilke aspekter vi bør arbejde for at forbedre vores kunders oplevelse. Derfor sætter vi pris på din feedback. Du er velkommen til at kontakte vores kundeserviceteam ved at sende en e-mail til support@tradeinn.com med eventuelle bekymringer eller kommentarer. Tak og bedste ønsker,
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A. A.
29 Mar 2023
Verified reviewI ordered 2 items to fix my bike helmet. They would have fit in an A4 envelope. Instead they made the journey from Spain to the UK in a box roughly 70x20x15cms.
Reply from Bikeinn.com
Dear Pascal, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Mar 2023
Verified reviewWeb site and shipment okay. No issues with encountered.
Reply from Bikeinn.com
Dear Kees, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Mar 2023
Verified reviewExcellent service. I had to amend an order as an item was not in stock. Contacted customer service via chat. They were helpful and advised of the process of doing this. Refund of the cancelled item was swift and hassle free and happened as soon as the rest of the order was dispatched. Exactly what I would hope for with online shopping.
Reply from Bikeinn.com
Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Mar 2023
Verified reviewSuper
Reply from Bikeinn.com
Dear Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Mar 2023
Verified reviewI received the order quick and the product (leg warmers) were nicely priced :-)
Reply from Bikeinn.com
Dear André, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
You are welcome!
Show exchanges Hide exchanges -
A. A.
14 Mar 2023
Verified reviewSite easy to use, delivery achieved more quickly than promised. All worked smoothly.
Reply from Bikeinn.com
Dear Ralph, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Mar 2023
Verified reviewExcellent range of products, at great prices and reliable delivery.
Reply from Bikeinn.com
Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Mar 2023
Verified reviewno updates from royal mail at all, otherwise very good notifications, speed and cutoms clearances
Reply from Bikeinn.com
Dear Douglas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Mar 2023
Verified reviewObchod doporučuji, doprava do týdne, zboží dorazilo vždy v pořádku, ceny super. Nakupují zde opakovaně
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A. A.
9 Mar 2023
Verified reviewEasy website. Great service. Excellent delivery. What more do you want?
Reply from Bikeinn.com
Dear Aaron, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order