Go to website
Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
-
A. A.
25 Feb 2024
Verified reviewVery good service received my goods on time
Reply from Bikeinn.com
Dear Margaret, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewExcellent service - arrived before I even knew it!
Reply from Bikeinn.com
Dear Jon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewI use Bikeinn in both France and UK. On this order to UK the price was better and shipping same if not faster than local 'big name online retailers'. Thank you - very happy!
Reply from Bikeinn.com
Dear Glen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewJust good
Reply from Bikeinn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewThere is an immense amount of products on sale with good prices. The translations to my native language Finnish is decent, which is of course not surprising. What could be better is the categorization of the products so that it would not be necessary to browse dozens of products to e.g. find the correct flavor of the certain product&size. All in all good experience, delivery and end-to-end handling. Could be better, but then again I understand that this area is not (yet) a priority in terms or providing a localized experience.
Reply from Bikeinn.com
Dear Eero, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewI was very pleased with my purchase from BikeInn. It was exactly as expected, the price was much better than competitors and it was dispatched and arrived quickly. This is the second time I've used BikeInn and although they website does not work properly on my computer and I had to use my phone I will use them again.
Reply from Bikeinn.com
Dear Shane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewA little confusing about delivery details, otherwise no problem
Reply from Bikeinn.com
Dear Mats, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewDe bestelling is zonder opgaaf van reden nooit aangekomen en uiteindelijk weer retour afzender gegaan. Contact met bikeinn is nauwelijks mogelijk, of het gaat in het Spaans met een bot. Echt antwoord op je vraag krijg je niet, frustrerend.
Reply from Bikeinn.com
Hello Hans, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. https://www.dpdgroup.com/nl/mydpd/my-parcels/incoming?parcelNumber=07174001384900 06/02/2024 11:42:16 - Devolucion importe: -41.47 EUR We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. We are sorry for the inconvenience. Best regards,
-
A. A.
25 Feb 2024
Verified reviewI have bought a few items from them, including a road frame and the service is excellent. Quick delivery and great value.
Reply from Bikeinn.com
Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewPurchased selle smp glider saddle, best price on Internet. Genuine saddle received. Delivery was 2 days longer than expected but wasn't in a hurry anyway. Would buy from this company again. No import tax or charges to UK
Reply from Bikeinn.com
Dear Ewan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewGood service at great prices. Easy to navigate too
Reply from Bikeinn.com
Dear christopher taylor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewGreat service
Reply from Bikeinn.com
Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewGreat service
Reply from Bikeinn.com
Dear Renger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewThe cheapest one I could find
Reply from Bikeinn.com
Dear Darren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewUnlike UK retailers, Bike Inn bother to stock all the sizes of a shoe range (eg 49). Thank you Bike Inn. The shoes arrived in a timely fashion. I have been wearing them for my commute (brown) and complimented on their ordinariness and suitability for the casual office look.
Reply from Bikeinn.com
Dear Edward, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewPerfekt
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewMinden tökéletes volt
Reply from Bikeinn.com
Dear Zsolt, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewGood communication from company. Accurate estimation on delivery. However using Royal Mail as delivery service is not a good idea. They always let the sides down. Claimed they had attempted delivery but they hadn't.
Reply from Bikeinn.com
Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewDoporučuji,dobrá cena i kvalita .Rychlé dodání
Reply from Bikeinn.com
Dear Petr, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2024
Verified reviewMy order arrived on time. Will definitely be using BikeInn again
Reply from Bikeinn.com
Dear Steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
Contact
Go to website
Certification
