Go to website
Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
-
A. A.
25 Jul 2024
Verified reviewVaren er god. Transport tager lang tid
Reply from Bikeinn.com
Dear Bent ib, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewBike is fantastic! My 4 year old is really happy with his spiderman bike! Had an issue with delivery but parcel force were good and tried to redeliver ASAP. Would recommend
Reply from Bikeinn.com
Dear Holly, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewMakkelijk besteld, goedkoop en binnen enkele dagen aan huis bezorgd.
Reply from Bikeinn.com
Dear Bas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewFound site easy to navigate, order was delieved within the expected time. Overall a very good experience.
Reply from Bikeinn.com
Dear Malcolm, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewFast & reliable service
Reply from Bikeinn.com
Dear tim cotton, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewgreat shop!!!
Reply from Bikeinn.com
Dear Bohdan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewGood service from this EU supplier to the UK, yes postage time is a little longer, but the competitive price and Royal Mail delivery make it worthwhile. Unless you're in a hurry consider using Bikeinn.
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewEasy transaction, arrived when said, packed well.
Reply from Bikeinn.com
Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewPerfect.
Reply from Bikeinn.com
Dear Marek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewVery good, great service.I would recommend.Fast delivery of the package, so far very satisfied, I will order again especially if the prices are as competitive as they have been so far and if it is in stock.
Reply from Bikeinn.com
Dear Bostjan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewSome accessories were missing from the opened box which was delivered at wrong address. Otherwise good product.
Reply from Bikeinn.com
Dear Erwin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewgood product , good seller , love u team
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewNo problem with product, and very fast shipped time, but received it, But unfortunately it arrived damaged due to improper packaging.
Reply from Bikeinn.com
Hello Róbert, We truly regret the inconvenience caused. In case you have received a wrong, a defective or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
-
A. A.
25 Jul 2024
Verified reviewsuper sted at handle varene kommer hurtigt
Reply from Bikeinn.com
Dear Per, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewLonger delivery time (about one week). The declared dimension of the package was smaller than dimensions of ordered goods (bike helmet). But everything went well in the end, I didn't received flattened helmet :-D
Reply from Bikeinn.com
Hello , We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
-
A. A.
25 Jul 2024
Verified reviewGreat service again from bikeinn
Reply from Bikeinn.com
Dear Tony, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Jul 2024
Verified reviewI was tempted by the good prices to buy a pair of Specialised bike tyres which arrived in about 10 days after my order. Upon fitting the tyres one was found to be faulty with a side wall bulge. After some backwards and forwards I was refunded the cost of one tyre. I asked to return the other tyre having lost faith in the brand. Eventually this was agreed, however the return postage cost was nearly as much as the purchase price. I am now £50 out of pocket. Moral of the story, buy your spares at your local bike shop.
Reply from Bikeinn.com
Dear Ian, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. A return shipping label is at 11 GBP from the UK. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. A reimbursement of the defective item was processed a long time ago, you have received the corresponding amount by now, please consult your bank details. 05/05/2024 10:05:54 - Devolucion importe: -23.49 GBP Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
-
A. A.
25 Jul 2024
Verified reviewEasy quick delivery and got just what I ordered
Reply from Bikeinn.com
Dear Jens Blondie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
20 Jul 2024
Verified reviewPrices are fantastic, great communication and speedy delivery 🚚, A
Reply from Bikeinn.com
Dear Darrell, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
20 Jul 2024
Verified reviewOrdered handle bars. Thay arrived quickly tracking nbr provided. Also got an email when the bars arrived in the country. Will be using again would definitely recommend. The bars were cheaper than any I could find anywhere else
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
Contact
Go to website
Certification
