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Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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K. F.
15 Nov 2024
Verified reviewVše perfektní 👍
Reply from Bikeinn.com
Dear Karel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. H.
15 Nov 2024
Verified reviewAll my dealings with Bikeinn have been easy and good. Recommended
Reply from Bikeinn.com
Dear Ross, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. M.
15 Nov 2024
Verified reviewI ordered some new tyres for my cube, they arrived in 2 days, had lots of communication from Bikinn, I would definitely use them again.
Reply from Bikeinn.com
Dear Romano, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. H.
15 Nov 2024
Verified reviewGoods were received in a reasonable length of time (given that they came from Spain) and prices are very good.
Reply from Bikeinn.com
Dear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. R.
15 Nov 2024
Verified reviewDecals arrived promptly. Look good when transferred. Hopefully they will stay like this long-term.
Reply from Bikeinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. T.
15 Nov 2024
Verified reviewGreat, quick delivery's and good products
Reply from Bikeinn.com
Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. Q.
15 Nov 2024
Verified reviewTook forever to come
Reply from Bikeinn.com
Hello John, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. We would also like to remind you that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Your comments will be taken into account for continuous improvement. Our apologies again for the inconvenience. Best regards,
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C. F.
15 Nov 2024
Verified reviewThe SRAM piston press I ordered came sooner than expected with no extra charges. Will use again
Reply from Bikeinn.com
Dear Clifford, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. S.
15 Nov 2024
Verified reviewAll as described
Reply from Bikeinn.com
Dear Calin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. K.
15 Nov 2024
Verified reviewPrice was good but delivery time wasn't the best. Easy site to use
Reply from Bikeinn.com
Hello Mark, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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J. C.
15 Nov 2024
Verified reviewAll good
Reply from Bikeinn.com
Dear Jeremy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. W.
15 Nov 2024
Verified reviewReliable as ever, clear website and communications. Delivery not as quick as some but good range and competitive prices
Reply from Bikeinn.com
Dear Robin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. C.
15 Nov 2024
Verified reviewExcellent tyres and excellent, speedy service. I down loaded the app to make shopping easier next time.
Reply from Bikeinn.com
Dear Anthony, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. J.
15 Nov 2024
Verified reviewThis is the second order I had placed with the group, without realising they were all connected. For clarity they are located in Spain, and I had the usual concerns, will I be charged additional duties? if not the product was significantly cheaper and delivery times were quicker than buying direct... I purchased the item on a Sunday and it arrived on the Friday, there was a slight delay from the original quoted date but when I checked it was down to the parcel being processed on the UK side as there were delays in processing as highlighted by the carrier. the Bikeinn site delivery info was good but i was also sent links to the carrier to keep a check on things. the parcel was delivered and there were no additional duties to be paid, this is also detailed as per their website but with things as they are you can never be too sure. The product contained subscriptions all of which worked without an issue and the product does what we wanted. The big question, would I buy from Bikeinn again? in all honesty, yes, for some products there may be quicker ways to obtain the items but for price, service and communications I would be more than happy to use them again.
Reply from Bikeinn.com
Dear Simon, Thank you for taking the time to share such positive and detailed comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!! Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. O.
15 Nov 2024
Verified reviewGood price and quick delivery
Reply from Bikeinn.com
Dear Rob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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L. P.
15 Nov 2024
Verified reviewEverything ok.thank you
Reply from Bikeinn.com
Dear Lubomir, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. F.
15 Nov 2024
Verified reviewGreat customer service Prompt delivery
Reply from Bikeinn.com
Dear Andy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. M.
15 Nov 2024
Verified reviewVery quick service product is fantastic and a lot cheaper than buying direct from Polar
Reply from Bikeinn.com
Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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E. T.
15 Nov 2024
Verified reviewFast delivery. Good outlet. Excellent quality at a reasonable price.
Reply from Bikeinn.com
Dear Ernst, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. R.
15 Nov 2024
Verified reviewEasy to order, and product promptly dispatched. Fair price and would definitely use bikeinn.com in the future.
Reply from Bikeinn.com
Dear Nick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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