Go to website
Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
-
H. S.
29 Dec 2024
Verified reviewPrijstechnisch concurerende prijzen. Wat betreft de levering kunnen er nog wel stappen gemaakt worden. Het duurt wel wat lang voor dat het bestelde afgeleverd wordt Het retourneren is zeker niet gratis en dan gaat je goedkope aankoop toch weer duurder worden.
Reply from Bikeinn.com
Dear H.G.M., Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
B. G.
29 Dec 2024
Verified reviewDelivery and costumer service very good
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
P. M.
29 Dec 2024
Verified reviewTyre I ordered was good, and was exactly what I wanted at a great price. The delivery date was when they delivered to the local parcel office, then it was a couple of days after that before it arrived. I was in no rush so this didn't matter. I would use this service again.
Reply from Bikeinn.com
Dear Phillip, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
S. P.
29 Dec 2024
Verified reviewGreat range of products, great prices , have used them many times this year
Reply from Bikeinn.com
Dear steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
J. V.
29 Dec 2024
Verified reviewBen persoonlijk niet van spullen bestellen van ver ver weg. Maar ze hadden het op voorraad en de beste prijs. Toch geprobeerd en ik ben niet opgelicht mijn rekening is nog niet geplunderd en ik heb zelfs de onderdelen vrij snel ontvangen 5 dagen van uit Spanje, ik zie het Klaas nog niet doen.
Reply from Bikeinn.com
Dear J.K., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
J. H.
29 Dec 2024
Verified reviewOrdered for delivery to the UK. Price was excellent, service was excellent and the delivery was excellent. I would recommend using Bikeinn and will be using them again myself.
Reply from Bikeinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
D. L.
29 Dec 2024
Verified reviewTerrible experience! Constantly having problems logging into site and had to reset my password every time I logged on. Ordered my item, it took ages to arrive and when it came it was not complete. Couldn't open a complaint and gave up trying to get a replacement sent. On top of that the item didn't even work well. If I could award no stars, I would....
Reply from Bikeinn.com
Hello , We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
-
C. S.
24 Dec 2024
Verified reviewDelivered on time it is a present
Reply from Bikeinn.com
Dear Christina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
P. C.
24 Dec 2024
Verified reviewGood e-shop, offering variety of products. No issue with web app, payment, delivery, etc
Reply from Bikeinn.com
Dear Pavel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
P. W.
24 Dec 2024
Verified reviewThe cheapest place I could find on the internet and the item arrived promptly. All good!
Reply from Bikeinn.com
Dear Phil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
D. H.
24 Dec 2024
Verified reviewExcellent service the part arrived 2 days after I ordered it. Would certainly recommend this company and would definitely use them again.
Reply from Bikeinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
T. J.
24 Dec 2024
Verified reviewArrived on time well packaged Polite courier The prices were comparable to other site I am pleased with process so far I have not yet fitted them yet both tyres and inners
Reply from Bikeinn.com
Dear Ted, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
R. W.
24 Dec 2024
Verified reviewI have had a good experience using their services but find the website a bit difficult to negotiate.
Reply from Bikeinn.com
Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
S. S.
24 Dec 2024
Verified reviewGreat!
Reply from Bikeinn.com
Dear Siegrid, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
M. J.
24 Dec 2024
Verified reviewThe whole process went smoothly and the ordered item was as expected. The delivery was not the fastest and the tracking could be better but none of the mentioned was problematic. The whole experience was fine.
Reply from Bikeinn.com
Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
L. E.
24 Dec 2024
Verified reviewI got the wrong wheel. I ordred 28” but got 26”. E-mailed them about this, but no answer in three days. Reading their return instructions, where it says i should use only ”GLS” shipping company, but there is no such shipping company i my country. I feel like my money is wasted.
Reply from Bikeinn.com
Hello Lars-Erik, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from L. E.
Question stil unanswered. How do i resend it when you demand ”GLS”-shipping company, as there is no such shipping company in Sweden?
Show exchanges Hide exchanges -
R. A.
19 Dec 2024
Verified reviewGood prices if you don't mind slow shipping from Europe compared to UK. Tracking of delivery very good.
Reply from Bikeinn.com
Dear robert stenton, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
K. S.
19 Dec 2024
Verified reviewVery good service,and I purchased a product that is difficult to get in my country.
Reply from Bikeinn.com
Dear Keith, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from K. S.
Thank you and I will be purchasing from you again. Regards, Keith
Show exchanges Hide exchanges -
R. D.
19 Dec 2024
Verified reviewSo good, so Quick. Fully satisfy.
Reply from Bikeinn.com
Dear Radek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
G. M.
19 Dec 2024
Verified reviewDelivery OK but two of the assembly nuts were missing. It is obviously from China and the translation on the package creaks.
Reply from Bikeinn.com
Dear Gerard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
Contact
Go to website
Certification
