Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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Maria U.
30 May 2025
Verified reviewFast delivery and accurace description of goods.
Reply from Bikeinn.com
Dear Maria, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Daniel B.
30 May 2025
Verified reviewBasically it is a good online shop, most of all i received the goods properly. But sometimes the available information about products are not valid ( not in stock which marked as in stock), thats why should wait significant more than the estimation time marked.
Reply from Bikeinn.com
Dear Daniel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Adam K.
30 May 2025
Verified reviewVery good
Reply from Bikeinn.com
Dear Adam, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Petr K.
30 May 2025
Verified reviewEvery is ok
Reply from Bikeinn.com
Dear Petr, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Alex N.
30 May 2025
Verified reviewI ordered from the UK, I had no extra import charges, the shipping went smoothly
Reply from Bikeinn.com
Hello, Thank you for sharing your experience with us! We're delighted to hear that your order from the UK arrived without any extra import charges and that the shipping process went smoothly. Your feedback is invaluable as we strive to enhance our services. If there's anything more we can do for you, please feel free to let us know. Best regards, The Bikeinn Team
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M. A.
30 May 2025
Verified reviewGreat product and fast delivery highly recommended
Reply from Bikeinn.com
Hello! Thank you for your wonderful review! We are thrilled to hear that you loved the product and experienced fast delivery. Your recommendation means a lot to us and motivates our team to keep providing great service. We look forward to serving you again in the future! Best regards, The Bikeinn Team
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John S.
30 May 2025
Verified reviewThe delivery was not what they said it was going to be, so didn’t turn up in time for a planned ride. Had to go to a local bike store to purchase parts, which in turn cost more. When the parts turned up, one of the parts I ordered wasn’t even in a box( which looked like it had been thrown around the back of a van for a week and then run over) and it wasn’t even the part I’d ordered. The part that was delivered was a cheaper part, with different part numbers to the one I’d ordered. Trying to contact them with regards to my order was impossible. They might be cheaper than the local shop, but at least you will get the parts on time and the correct ones. Won’t be using them again!!!
Reply from Bikeinn.com
Dear John, Thank you for sharing your feedback. We sincerely apologize for the delivery issues as we understand how frustrating it can be to experience delays and receive incorrect parts, especially when you have plans. In case you have received a wrong/ defective/ incomplete product or simply want to return it you would need to open a return request through your account please. Opening a return request does not always mean that you want to return the product. It also means that you want to claim some issues related to the order you received. (for example, the item is missing from the order, missing customization, the product does correspond to the image etc.) Please log in to your account using your email address and password and select My Orders. Then click on the order, select the reason that best suits the situation and follow the instructions. We would also like to remind you that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Your experience simply doesn't reflect our standards, and we appreciate you bringing this to our attention. We value your insights as they help us improve our service. Warm regards, The Bikeinn Team
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Ian earnshaw A.
30 May 2025
Verified reviewGood service, and fantastic range of products
Reply from Bikeinn.com
Dear ian earnshaw, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Ian earnshaw A.
Thank you for the reply , , such a nice professional approach to customer service 👍 thanks again 😁
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Jan-Erik A.
16 May 2025
Verified reviewAllway good service and quick deliveries. Super nice prices and products. Easy to find stuff in the shop. Never hade any problems ordering from BikeInn. Delivery to Sweden, add on two workdays on the estimated delivery time and you are spot on.
Reply from Bikeinn.com
Hello, Thank you for your kind words and wonderful feedback! We’re thrilled to hear that you have consistently enjoyed our service, pricing, and product selection. Your insight regarding delivery times to Sweden is much appreciated, and we’re glad we could meet your expectations. We look forward to serving you again soon! Best regards, The BikeInn Team
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Conny W.
15 May 2025
Verified reviewsnabb leverans, produkten överensstämde med bild och presentation
Reply from Bikeinn.com
Hello, Thank you for your review! We're thrilled to hear that you enjoyed the quick delivery and found the product to match the image and description. Your feedback is invaluable in helping us maintain high standards. We look forward to serving you again in the future! Best regards, The BikeInn Team
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Brian J.
15 May 2025
Verified reviewGod service
Reply from Bikeinn.com
Hello! Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our service. Your support motivates us to continue delivering the best for our customers. If you have any further feedback or suggestions, we’re always here to listen. Best regards, The Bikeinn Team
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Jim burke B.
14 May 2025
Verified reviewCompetitive prices and great products in stock. The order arrived quickly too- I can't praise them enough...
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Ian B.
13 May 2025
Verified reviewThe item appears to be exactly what I ordered, time will tel if it will stand up to the task in hand. Delivery was 2 days later than expected/advised when I made my purchase, which was a shame And I feel someone at the packaging dept needs to take a look at the wastefulness of the actual packaging, I ordered and up front handlebar cycle computer mount, the packaging it came in could of handled a full length winter coat, the packaging was so large it would nt fit through the letter box.......
Reply from Bikeinn.com
Hello! Thank you for taking the time to share your experience. We’re glad to hear the item meets your expectations, but we apologize for the delay in delivery and the excessive packaging. Your detailed feedback is invaluable to us as we continually strive to improve our services and reduce waste. We appreciate your insights and support! Warm regards, The Bikeinn Team
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Henderie L.
12 May 2025
Verified reviewGoede kwaliteit en snelle service
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Johnny M.
11 May 2025
Verified reviewFast delivery and correct item. No problems
Reply from Bikeinn.com
Hello, Thank you for your wonderful feedback! We're thrilled to hear that your delivery was fast and that you received the correct item without any issues. Your satisfaction is our top priority, and it’s great to know we met your expectations. We look forward to serving you again soon! Best regards, Bikeinn Team
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Dominic andrew B.
10 May 2025
Verified reviewFound the exact replacement chain ring for my bike at a considerable saving compared to others with similar but not the exact one I wanted. The part came four days earlier than expected, well packaged and as advertised. Would recommend using this site for ease, cost and prompt delivery.
Reply from Bikeinn.com
Hello! Thank you so much for your fantastic review! We're thrilled to hear that you found the exact replacement chain ring for your bike at a great price and that it arrived earlier than expected, well-packaged, and as advertised. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best regards, The BikeInn Team
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Anthony D.
9 May 2025
Verified reviewGreat price and fast delivery amazing service
Reply from Bikeinn.com
Dear Anthony, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Harry J.
9 May 2025
Verified reviewKetting van KMC besteld. Prijs was goed. Bij aankomst bleek uit de verpakking duidelijk dat hij rechtstreeks uit China afkomstig was, terwijl ik zelf een beetje afkerig ben om van sites als Temu of AliExpress te kopen.
Reply from Bikeinn.com
Hello, Thank you for sharing your feedback regarding your recent order. We're glad to hear that you found the price favorable. We understand your concerns about shipping origins and appreciate your honesty. At bikeinn.com, we strive to ensure clarity in our product sourcing and will take your feedback into consideration to enhance our transparency. You can also consult the tracking historial that is visible in your account. Best regards, The bikeinn Team
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John M.
8 May 2025
Verified reviewVery functional and fair price goods
Reply from Bikeinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Graham H.
8 May 2025
Verified reviewgood prices, good service just have to wait a few more days than rival companies for delivery
Reply from Bikeinn.com
Dear GRAHAM, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order