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Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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Richard V.
13 Jul 2025
Verified reviewDisappointing. When ordering a product that says 'in stock' I don't expect that it takes days before it even gets shipped. It took a week for my simple order arrived. Not good and not the first time this happens at bike-inn either.
Reply from Bikeinn.com
Hello, Thank you for sharing your feedback with us. We understand your frustration regarding the shipping delays, and we sincerely apologize for the experience you've had. We do our best to continually improve our service. However, occasionally, delivery bottlenecks may occur due to duplicate orders and real-time inventory management, or because our inventory levels are based on those of our suppliers. In these cases, we can unfortunately only provide our customers with the delivery times stated by our suppliers. Remember that you can change your order, add items, or cancel your order at any time from your account if you no longer want to wait for a product. Your concerns are important to us, and we’re continually working to improve our processes to serve you better in the future. We appreciate your patience and understanding. Best regards, The BikeInn Team
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Jakub M.
13 Jul 2025
Verified revieweverything is perfect
Reply from Bikeinn.com
Dear Jakub, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Søren V.
13 Jul 2025
Verified reviewFantastisk sted at handle, hurtig levering
Reply from Bikeinn.com
Dear Søren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Alojzij P.
13 Jul 2025
Verified reviewI am very satisfied with their service.
Reply from Bikeinn.com
Dear Alojzij, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Tjitte S.
13 Jul 2025
Verified reviewCompetitive prizes and fast shipping💯
Reply from Bikeinn.com
Dear Tjitte, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Peter B.
13 Jul 2025
Verified reviewGreat prices
Reply from Bikeinn.com
Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Michael O.
13 Jul 2025
Verified reviewExcellent prices and communication Fast delivery Very happy Will use again
Reply from Bikeinn.com
Dear MICHAEL, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Michael O.
13 Jul 2025
Verified reviewGreat prices and communication Very happy..will use again
Reply from Bikeinn.com
Dear MICHAEL, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Staffan L.
6 Jul 2025
Verified reviewPerfekt good shipping
Reply from Bikeinn.com
Hello! Thank you so much for your fantastic review and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our shipping service. Your feedback motivates us to continue striving for excellence. If you need anything else in the future, we're here to help! Best wishes from the bikeinn.com team.
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Jennifer F.
6 Jul 2025
Verified reviewSpeedy delivery and I'm very pleased with the items received, thank you.
Reply from Bikeinn.com
Hello, Thank you for your wonderful review! We're thrilled to hear that you experienced speedy delivery and are pleased with your items. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future! Best regards, The Bikeinn Team
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J. F.
6 Jul 2025
Verified reviewCompetitive price and fast delivery
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Joanne M.
6 Jul 2025
Verified reviewOrdered before I read terrible reviews and was worried my item would not turn up, I was given a date and it arrived a week later with no up dates! This was disappointing and worrying however it did turn up and was in good working order. Very pleased with the item.
Reply from Bikeinn.com
Hello, Thank you for sharing your experience with us. We understand that delays can be concerning, and we're sorry for any worries this may have caused you. We're glad to hear that your item arrived in good working order and that you are pleased with it. Your feedback is invaluable as we continually strive to improve our service. Best regards, The Bikeinn Team
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Christopher C.
6 Jul 2025
Verified reviewQuality, genuine items. I live in the UK and delivery is usually 7-10 days for stock items
Reply from Bikeinn.com
Hello, and thank you for your wonderful feedback! We’re thrilled to hear that you appreciate the quality of our products and that your delivery experience has been positive. Your support means a lot to us, and we’re committed to maintaining this standard. If there's anything more you would like to share, we’re always here to listen. Best regards, Bikeinn Team.
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Luke L.
6 Jul 2025
Verified reviewGreat price for a 70mm Renthal Fatbar. Delivered exactly when promised. Not the best packaging, however.
Reply from Bikeinn.com
Hello! Thank you for your feedback. We’re glad to hear you found our price great and that your delivery was on time! We appreciate your input regarding the packaging, and we will take it into consideration for future improvements. Your satisfaction is important to us! Best regards, The Bikeinn Team
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Evzen P.
6 Jul 2025
Verified review👍👍👍👍
Reply from Bikeinn.com
Hello! Thank you so much for your wonderful feedback and for giving us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your satisfaction is our priority, and your kind words inspire us to keep delivering exceptional service. We look forward to serving you again in the future. Best regards, The Bikeinn Team
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Piotr D.
6 Jul 2025
Verified reviewProfesjonalna obsługa polecam ten sklep
Reply from Bikeinn.com
Hello, Thank you for your kind words and for recommending our store! We truly appreciate your recognition of our professional service. It’s our goal to ensure that every customer has a positive shopping experience. If you ever have any further feedback or suggestions, we’re here to listen. Best regards, The bikeinn.com Team
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Lasse V.
6 Jul 2025
Verified reviewBad customer service and really slow delivery… expected 2-3 days later avcording to website. Arrived 9 days later without any messages on the Way
Reply from Bikeinn.com
Hello, Thank you for sharing your feedback. We truly apologize for the inconvenience you experienced with our delivery time and communication. Your concerns are important to us, and we are continually working to improve our processes. We appreciate your understanding and hope to serve you better in the future. Best regards, The Bikeinn Team
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M. K.
6 Jul 2025
Verified reviewExcellent service and prices - I bought some Ritchey WCS flat carbob XC handlebars and they were perfect.
Reply from Bikeinn.com
Hello! Thank you so much for your fantastic feedback! We’re thrilled to hear that you found our service and prices to your satisfaction, and that the Ritchey WCS flat carbon XC handlebars were perfect for you. Your kind words motivate us to continue delivering the best for our customers. We appreciate your support and look forward to serving you again in the future! Best regards.
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Adrian R.
21 Jun 2025
Verified reviewGood price, quick and reliable delivery!
Reply from Bikeinn.com
Hello and thank you for your kind words! We're thrilled to hear that you found our prices good and experienced quick and reliable delivery. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, The Bikeinn Team
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Alison N.
21 Jun 2025
Verified reviewVery pleased with bike helmet pads for my grandaughter very quick delivery very good for money
Reply from Bikeinn.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that the bike helmet pads were perfect for your granddaughter and that you appreciated our quick delivery. Your feedback about the value for money means a lot to us. We look forward to serving you again in the future! Best regards, The BikeInn Team
Reviews displayed in chronological order
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