Go to website
Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
-
Jack N.
22 Jul 2025
Verified reviewBought a pair of HT ME 03 evo pedals, shipped via DHL, arrived when stated. Perfect service.
Reply from Bikeinn.com
Dear Jack, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Frederick barry J.
22 Jul 2025
Verified reviewGood service
Reply from Bikeinn.com
Dear Frederick Barry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Christine B.
22 Jul 2025
Verified reviewWebsite was easy to use, good communication and prompt delivery. Competitive price too. Would use again .
Reply from Bikeinn.com
Dear Christine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Jaroslaw K.
22 Jul 2025
Verified reviewPolecam
Reply from Bikeinn.com
Dear Jaroslaw, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Szabo D.
22 Jul 2025
Verified reviewGood
Reply from Bikeinn.com
Dear Szabo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
T. K.
22 Jul 2025
Verified reviewThe ordered bike arrived with damage caused by poor assembly. Unfortunately, I was directed to the manufacturer and to use the warranty. Specialized stated the damage was due to the seller's assembly
Reply from Bikeinn.com
Hello, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the damaged bike and the assembly issues you've encountered. Your experience is important to us, and we understand how frustrating this situation can be. We appreciate you bringing this to our attention, and we will continue to work closely with our partners to ensure better service in the future. Best regards, The Bikeinn Team
-
Radu A.
22 Jul 2025
Verified reviewGood communication in time, Good price
Reply from Bikeinn.com
Dear Radu, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Gerco H.
20 Jul 2025
Verified reviewMijn order tijdig ontvangen, kwaliteit volgens vervwachting
Reply from Bikeinn.com
Dear Gerco, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Ruben P.
20 Jul 2025
Verified reviewAt first glance the site looks a bit fake, but I actually received what I ordered and it was quite fast too. I also received info about my order’s status so there was no room for worrying while I was waiting for my order to arrive. I’m very satisfied.
-
Romeo D.
20 Jul 2025
Verified reviewI'd place my order on thursday and the delivery was planned for the coming monday.no problem.but to my surprise on saturdaymorning the doorbell ring and there it was.that's what they call "service with a smile".Thanks.
Reply from Bikeinn.com
Dear Romeo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Romeo D.
Keep up the good works
Show exchanges Hide exchanges -
C. Y.
20 Jul 2025
Verified reviewTerrible customer service. Apalling automated response which kept repeating useless nonsensical answer when I enquired about a suitable luggage carrier for a child's bike seat that I had just bought from Bikeinn. No way to get in touch with anyone via email.
Reply from Bikeinn.com
Hello, Thank you for sharing your feedback with us. We sincerely apologize for the frustration you've experienced with our customer service and the automated responses. Your concerns regarding the suitability of a luggage carrier for the child’s bike seat are important, and we’re here to improve. Please note that you will find technical questions about a product on each product page below the "Related products". There you can find answers or ask a technical question if you require further information. We appreciate your insights and are committed to enhancing our support to better assist valued customers like you in the future. Best regards, The Bikeinn Team
Reply from C. Y.
There were no related products listed with the bike seat I purchased. And when I asked a question I had the misfortune to encounter your automated responder.
Show exchanges Hide exchanges -
Marian K.
20 Jul 2025
Verified reviewSuper👍👍
Reply from Bikeinn.com
Dear Marian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Julen E.
20 Jul 2025
Verified reviewFast and professional
Reply from Bikeinn.com
Dear Julen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Bartlomiej C.
20 Jul 2025
Verified reviewI do not have any problems with bikeinn so far.
Reply from Bikeinn.com
Dear Bartlomiej, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
H. P.
13 Jul 2025
Verified reviewPrima
Reply from Bikeinn.com
Dear H, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Lars L.
13 Jul 2025
Verified reviewGreat service and a fast delivery
Reply from Bikeinn.com
Dear Lars, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Stefan C.
13 Jul 2025
Verified reviewFair prices , acceptable deliverie time to romania and quality products.
Reply from Bikeinn.com
Dear Stefan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Paul C.
13 Jul 2025
Verified reviewExcellent prices,delivery came when they said. Definitely use again!
Reply from Bikeinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Gert T.
13 Jul 2025
Verified reviewSnelle levering
Reply from Bikeinn.com
Dear Gert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Henk V.
13 Jul 2025
Verified reviewMy order has been received to my satisfaction; The value for money is excellent. The delivery was carefully packaged. As a satisfied customer, I will definitely place another order on a next occasion.
Reply from Bikeinn.com
Dear Henk, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
Contact
Go to website
Certification
