Reviews for Bikeinn.com

Total: 3 522 reviews since 17/01/2021

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4.4

Based on 497 reviews from the last 12 months

  • 79%
  • 12%
  • 3%
  • 2%
  • 4%

icon sparkle Review Summary

Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • 12%
  • 3%
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  • Marek R.

    6 Oct 2026

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    Wszystko w porządku, Magped zmienił moje życie na rowerze. Polecam zakupy w sklepie, Dziękuję że Jesteście.

    Reply from Bikeinn.com

    Hi there, Thank you so much for your lovely feedback, we're really pleased you enjoyed shopping with us. It's great to hear our products are making a positive difference to your cycling. We appreciate your recommendation. Kind regards. bikeinn team

  • Andras T.

    6 Oct 2026

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    correct delivery, correct price.

    Reply from Bikeinn.com

    Hi there, Thanks for taking the time to leave a review, we are delighted to hear you had a positive experience. We hope to help you again in the future. All the best. bikeinn team

  • Konstantinos M.

    6 Oct 2026

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    Great trust and honesty in the transaction

    Reply from Bikeinn.com

    Hello, Thanks so much for your lovely review, we are really pleased you had a positive experience. It means a lot to the whole team and we hope to see you back soon. Best regards. bikeinn team

  • Katarzyna B.

    6 Oct 2026

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    Everything was in line with information given in app.

    Reply from Bikeinn.com

    Hi there, Thanks for your lovely review, we're really pleased you had a positive experience. We appreciate you choosing Bikeinn and hope to see you again soon. Kind regards. bikeinn team

  • Aleksander C.

    6 Oct 2026

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    Alles ok

    Reply from Bikeinn.com

    Hello, Thanks for your review, we are pleased to hear everything went well. It means a lot to know you had a positive experience with us. Thanks again. bikeinn team

  • Samuel L.

    6 Oct 2026

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    Fast delivery, good prices

    Reply from Bikeinn.com

    Hi there, Thanks so much for the lovely feedback. We're really pleased you enjoyed your experience and hope to see you back soon. Cheers. bikeinn team

  • Johan willem K.

    6 Oct 2026

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    It's a ok shop but could be better. A lot of orders are on hold because of no stock supply. When ordering it seems available, but after a few days Products get the status delayed. This will take several weeks. For example ordered on the 9th and is still not available.

    Reply from Bikeinn.com

    Hi there, We're sorry your experience fell short of what you expected, and thank you for the honest feedback. If you would like us to look into this, please contact our customer support with your order details and they can check the status for you. Kind regards. bikeinn team

    Reply from Johan willem K.

    Contacting your customer service doesn't speed up the delivery. You missed out around 2000 Euro from my side, because I stopped ordering and moved to Allegro for my orders. I have still 2 orders pending at your shop. One is somewhere in DPD hands and the other has again a delayed item. It's a simple rimtape of 21mm and the order gets delayed for weeks. Sorry but I just wait till the last orders are finally getting delivered and have a nice day.

    Reply from Bikeinn.com

    Hi there, Sorry to hear you had a frustrating experience with stock and delivery. Thanks for sharing this feedback, it helps us improve how we manage availability and updates. If you still need assistance, please contact our customer support with your order details and they can check the status for you. Kind regards. bikeinn team

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  • Darren mason A.

    6 Oct 2026

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    Great item purchased and great price. The alignment tool was Broken on reviving packaging but was not a necessity to fit the product. Always have a great experience using bike inn

    Reply from Bikeinn.com

    Hi there, Thanks so much for your lovely review, we are really pleased you enjoy shopping with us. Hearing that you consistently have a great experience is brilliant, and we appreciate you taking the time to share. Many thanks. bikeinn team

  • Marek P.

    6 Oct 2026

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    Unbeatable price! Delivery to Slovakia took 10 days. Very satisfied with my order.

    Reply from Bikeinn.com

    Hello, We're really pleased to hear you had a positive experience with us. Thanks for your kind words and for choosing Bikeinn. Kind regards. bikeinn team

  • Lucjan B.

    6 Oct 2026

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    Everything is ok. I recommend.

    Reply from Bikeinn.com

    Hello, Thanks so much for your kind words, we’re really pleased you recommend us. Thanks again and safe riding, kind regards. bikeinn team

  • Ronald O.

    6 Oct 2026

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    Good product, good price

    Reply from Bikeinn.com

    Hi there, Thanks for your great feedback, we’re pleased you had a positive experience with us. We really appreciate you taking the time to share your thoughts. Hope to see you again soon, kind regards. bikeinn team

  • Fabiano C.

    6 Oct 2026

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    I always make shop at Bike Inn, but the purchase 72477725 was a shame. I bought a specialized selim romin and received another product, definitely false and from other brand. When I bought I was traveling trough Europe and now I am in Brazil, my home. I want to send back the purchase but Bike Inn is obliging me to pay all courrier expenses, that costs much more than the false selim. I sent photos and everything that is possible as a costumer.

    Reply from Bikeinn.com

    Hi there, We're sorry your order didn't meet your expectations and we understand how frustrating that must be. Please contact our support team with your order details, so we can take a closer look and advise on next steps. Thank you for bringing this to our attention. Kind regards. bikeinn team

  • Jesper B.

    6 Oct 2026

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    Worked out as planned 🥰

    Reply from Bikeinn.com

    Hi there, Thanks so much for the lovely review, we're thrilled it went well for you. Your feedback really brightens our day and helps others. Thanks again and happy cycling. bikeinn team

  • Morten H.

    6 Oct 2026

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    Perfect

    Reply from Bikeinn.com

    Hi there, Fantastic to hear you had a perfect experience with us. We really appreciate you taking the time to leave a review, it means a lot to the team. Thanks. bikeinn team

  • Sandra V.

    6 Oct 2026

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    Out of the four orders I placed with this webshop, only one arrived on time and without any issues. Two were significantly delayed with very unclear delivery details, and the latest one is now almost more than 20 days late with no end in sight. The customer service is virtually non-existent—after multiple attempts, I still haven't managed to get in touch with a real person. Even with their low prices, it's just not worth it.

    Reply from Bikeinn.com

    Hi there, We're really sorry to hear about your experience, and we understand how frustrating that must be. If you'd like further help, please contact our customer service via the contact page so they can review your case. Kind regards. bikeinn team

  • Lisanne N.

    6 Oct 2026

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    Pakket beschadigd. Zijwielen van fiets kapot. Probeer contact te krijgen maar krijg geen contact. Mail gestuurd en via de pagina ook. Nu eerst betaling op pauze gezet tot dat ik reactie heb. Heb foto’s toegevoegd van de kapotte zijwielen van de fiets: hoor graag. Misschien gaat het via hier sneller

    Reply from Bikeinn.com

    Hallo, Het spijt ons dat uw bestelling niet aan uw verwachtingen voldeed en dat het lastig was om contact met ons op te nemen. Neem alstublieft contact op met onze klantenservice en vermeld daarbij uw bestelnummer en eventuele relevante details, zodat ons team u verder kan helpen. Met vriendelijke groet, Het bikeinn-team

  • Peter F.

    6 Oct 2026

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    Prima betrouwbare webshop.

    Reply from Bikeinn.com

    Hello, Thank you for your positive review and the five-star rating. We are so pleased you had a great experience with us, it really motivates the team. We look forward to helping you again in the future. Kind regards. bikeinn team

  • Liubov R.

    6 Oct 2026

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    Dankjewel, alles is geweldig.

    Reply from Bikeinn.com

    Hello, thank you so much for your kind words. We are really glad to hear everything was great for you. Feedback like this means a lot to our team. Kind regards. bikeinn team

  • Pierre V.

    6 Oct 2026

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    volgens opgave keurig geleverd, keurig product, alleen info tijdens het verzenden zou uitgebreider mogen zijn, zodat je weet wanneer hij geleverd zou worden, nu is het maar afwachten wanneer hij precies geleverd wordt.

    Reply from Bikeinn.com

    Hello, Thanks for taking the time to leave a review, we are glad you were generally satisfied with your order. We appreciate your feedback about our communication, it helps us improve the experience for other customers. Kind regards. bikeinn team

  • Miroslav S.

    6 Oct 2026

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    Very good, great service. I would recommend.

    Reply from Bikeinn.com

    Hi there, Thanks so much for your lovely review. We're really pleased to hear you had a positive experience and that you would recommend us. We hope to see you back soon. Thanks again. bikeinn team

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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