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Review Summary
Aubade is praised for an easy, smooth shopping experience and quick ordering, with a website that customers describe as well laid out and simple to use. Many reviews also mention beautiful lingerie, good fit, and a service that feels efficient from purchase to delivery.
Delivery
"Very fast shipping - thank you"
"Amazingly great product line. Ease of shopping & express delivery."
"Nice stuff and good quality. Very elegant. I feel very good. Well packed and quick delivery."
Digital experience
"The navigation on site was easy and straight forward."
"I totally love Aubade the site is easy to use , there is a wide selection , delivery is always quick"
"It is all very nice and friendly website. It is easy in use and very clear. Clear overview of whether your size is available."
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A. A.
27 May 2023
Verified reviewSpeedy dispatch space ch and delivery; excellent product which ai am delighted with.
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A. A.
24 May 2023
Verified reviewGreat
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A. A.
23 May 2023
Verified reviewReceived my order last month. Total value was € 261. Unfortunately despite trying to match via the size guide my bras were too big. Initiated and had to pay for my own return ( came to €30 ) which is very poor considering how much I spent. and without my discount as a new customer it would have cost €280 Then I had to confirm myself that my return reached your warehouse in France on 28th April. When I requested an update on May 1st I was told that it can take up to 2 weeks to " be revised" without mention of refund process time - which means to me that I will also now have to wait on top of 15 days for refund to be processed. Incredibly disappointing as a first time customer - before this I was planning to re order in my correct size after I received my refund. But now after being told it will take this long, I just might take my business elsewhere after my refund is eventually processed. :(
Reply from Aubade.com
Dear Customer, We acknowledge receipt of your review and thank you for taking the time to write to us. Your satisfaction is at the heart of our concerns and we regret that your experience did not align with your expectations. A member of our Customer Care team will contact you shortly. We wish you a pleasant day and thank you for your understanding. Kind regards, The Aubade Paris team
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A. A.
23 May 2023
Verified reviewBeautiful bras, great fit and designs. Very happy with my purchases!
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A. A.
23 May 2023
Verified reviewBest fitting bra and bikinis I am 32E and hard to find bikinis that support - aubade are a great fit
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A. A.
6 May 2023
Verified reviewGood images on the site and the real Products were exactly the same when delivered which is great!
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A. A.
6 May 2023
Verified reviewDelighted with my sets. Always beautiful designs, superior fabrics and extremely comfortable.
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A. A.
2 May 2023
Verified reviewBeautiful products but ridiculous exchange policy - have to pay (a lot) for return even if you want to exchange. Ordering underwear online is particularly risky with differing sizing so a good exchange policy is essential.
Reply from Aubade.com
Dear Customer, Thank you very much for taking the time to give us your feedback and share your experience. We want you to know that our goal is your complete satisfaction and that all your comments help us to improve our offer. We wish you a lovely afternoon and hope to see you soon. Kindest regards, The Aubade Paris team
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A. A.
2 May 2023
Verified reviewI bought one bra and loved it so much I’ve thrown all my other bras out and bought 4 Aubade ones that I wear in rotation
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A. A.
30 Apr 2023
Verified reviewAlways beautiful, great fit and super be fabrics used. Can’t fault anything I purchased
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A. A.
29 Apr 2023
Verified reviewI love this luxury item, which was just affordable to me at the sale price. Website always easy to navigate and pay. Item looks and feels fabulous and so comfortable. Good delivery service from Aubade, but slightly longer than it used to be due, I am sure, to my country unfortunately leaving the EU!
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A. A.
26 Apr 2023
Verified reviewLangsom behandling ved bestilling og ved returnering. Syntes ikke det rimeligt, at jeg skulle betale for at returnere varen, hvilket kostede 120 dk. Kr.
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A. A.
25 Apr 2023
Verified reviewVery well packed, wright size feet perfectly, quick delivery. Happy days
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A. A.
24 Apr 2023
Verified reviewEasy website, good experience
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A. A.
20 Apr 2023
Verified reviewDelivery good and quality great. Returns are expensive.
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A. A.
19 Apr 2023
Verified reviewAubade is quality, superior lingerie. However, sometimes I'm disappointed with the client service in regards to gift wrapping and other special requests as the price is the same as in the shops were we are treated like kings and get the most beautiful gift wrapped lingerie which a pleasure to give your loved one... Having bought many sets I would expect a loyalty discount and gorgeous wrapped boxes. Other than that. Quality, high standard, fast delivery and one of the finest brands of lingerie..
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A. A.
19 Apr 2023
Verified reviewExcellent!
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A. A.
18 Apr 2023
Verified reviewExcellent service Beautiful, high quality products loved by my wife and I
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A. A.
17 Apr 2023
Verified reviewA beautiful set. I recommend ordering a size up compared to your usual Aubade sizing on the tanga as the design cut is a bit smaller. I had to return and order the larger size and it’s perfect.
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A. A.
16 Apr 2023
Verified reviewExcellent site, easy to use. I only wear Aubade lingerie, I have been wearing this brand for many years. The beautiful tasteful lace, designs and fit are absolutely stunning, sexy and modern. The little additions they add to the middle of the bra and matching briefs eg a little gold with gems. The straps are not your straightforward boring strap, each bra is different they're so beautifully detailed which makes them unique. Please continue designing beautiful designs using stunning lace. Delivery/presentation. Fast delivery takes a few days. Always neatly packed in individual little boxes.
Reviews displayed in chronological order
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