What do Internet users think about whisky.fr ?

Whisky is often described as easy to order from, with a site that customers find simple to navigate and available in English and French. The main feeling that comes through is speed, with many buyers pleased by fast delivery and clear service, especially when ordering from abroad. Customers also mention careful packaging, efficient tracking, and bottles arriving in good condition. Some highlight customer service as especially helpful, and a few say they found products there that were hard to locate elsewhere. Whisky gathers overwhelmingly positive reviews with 2770 reviews published in total and an average rating of 4.7 stars.

Reviews for Whisky.fr

Total: 2 770 reviews since 31/01/2018

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4.7

Based on 188 reviews from the last 12 months

5

88%
4

6%
3

1%
2

2%
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3%

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Review Summary

Whisky is often described as easy to order from, with a site that customers find simple to navigate and available in English and French. The main feeling that comes through is speed, with many buyers pleased by fast delivery and clear service, especially when ordering from abroad.

This summary is AI-Generated

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Helpful?

Delivery

237 reviews mention delivery, with 93% positive feedback.

"Super fast delivery! Thank you ;-)"

"Perfect service and delivery"

"In line with my latest experiences, excellent customer service, very fast delivery, great packaging, top product. Recommended shop!"

Digital experience

58 reviews mention the digital experience, with 90% positive feedback.

"Very easy to navigate and find exactly what your looking for."

"Easy to navigate the site."

"I order from Sweden, and the speed of delivery is faster and better than our own gov owned store that take week to deliver. Also whiskey.fr offer so…"

Choice

29 reviews mention choice, with 97% positive feedback.

"Nice selection for a good price"

"Very solid choice / varaities of spirits"

"Wide choice of whiskies with reasonable prices. Good delivery time with also reasonable prices. I would gladly recommend."

Team expertise

12 reviews mention our team's expertise, with 100% positive feedback.

"Perfect customer service specially for oversee client like me."

"Perfectly wrapped item and great suggestions from staff"

"Very good, great service. I would recommend."

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A. A.
9 Dec 2021
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迅速に対応して頂けて且つ梱包も丁寧にして頂けました。流石な有名店、信頼に値します。
Experience from: 18 Nov 2021
A. A.
9 Dec 2021
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topp
Experience from: 19 Nov 2021
A. A.
9 Dec 2021
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Very good!!
Experience from: 18 Nov 2021
A. A.
2 Dec 2021
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It´s working very well.
Experience from: 4 Nov 2021
A. A.
2 Dec 2021
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Excellent service , very quickly item was delivered !
Experience from: 10 Nov 2021
A. A.
2 Dec 2021
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Great service
Experience from: 15 Nov 2021
A. A.
2 Dec 2021
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A wide variety of products and quick response The packaging was perfect and I was able to purchase with confidence.
Experience from: 16 Nov 2021
A. A.
2 Dec 2021
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Snabbt levererat och väldigt väl packat
Experience from: 15 Nov 2021
A. A.
2 Dec 2021
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Excellent service
Experience from: 14 Nov 2021
A. A.
2 Dec 2021
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Amazing service. Delivery to the UK within 5 days and all taxes paid. Will continue to order from here going forward.
Experience from: 17 Nov 2021
A. A.
2 Dec 2021
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Safe and fast delivery
Experience from: 15 Nov 2021
A. A.
2 Dec 2021
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Fantastic service thank you.
Experience from: 15 Nov 2021
A. A.
2 Dec 2021
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Prompt and professional company. They delivered on time with no problems. I would recommend!
Experience from: 16 Nov 2021
A. A.
2 Dec 2021
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Hi there, For me as a rum collector it is fantastic that I can buy rare bottles from you at a reasonable price. I'm very glad about that. But when I opened the much too big package. Unfortunately the packaging of the bottle was damaged. I'm not so happy about the damage. As a collector, I would accept a surcharge of 5-10 euros for secure packaging. A selection would be available for this.
Experience from: 8 Nov 2021
Reply from Whisky.fr

Hello, We thank you for your order and for your message. We're sorry for this incident. Do not worry, we'll contact you to fix the situation and do our best to satisfy you. Have a nice day. Cordialement -Best Regards -Mit Freundlichen Grüssen! Rachel La Maison du Whisky

Reply from A. A.

Hello rachel, I am sure we will find a solution. Nice that I got an answer so quickly. A couple of photos are attached. Greetings Titus Am Do., 18. Nov. 2021 um 10:38 Uhr schrieb Rachel (Maison du Whisky) :

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A. A.
2 Dec 2021
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very happy, fast delivery, perfect conditioning, good quality product
Experience from: 13 Nov 2021
A. A.
2 Dec 2021
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Excellent, swift service and you deliver to the UK, which many EU wine and spirit merchants won't do. Thank you.I will order more in future. My only small complaint is that the whisky came in a box that was too big for the whisky and it had no extra packaging, so the whisky's box was a little bent from rattling around the delivery box.
Experience from: 29 Oct 2021
A. A.
2 Dec 2021
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The packaging was perfect
Experience from: 15 Nov 2021
A. A.
17 Nov 2021
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Perfect service, shipping costs OK, fast delivery. Thanks!
Experience from: 8 Nov 2021
A. A.
17 Nov 2021
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The sekection at Whisky.fr is amazing and I found myself wating so many whisky and rum items. Well, there will more to purchase in the future. The delivery did very well.
Experience from: 9 Nov 2021
A. A.
16 Nov 2021
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fast, correct, good package
Experience from: 5 Nov 2021