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Review Summary
Ultra Secure Direct comes across as a brand that makes ordering feel straightforward and reassuring. Customers repeatedly mention helpful support, quick answers to questions, and products that arrive fast and are easy to set up.
Delivery
"Great product quick delivery easy to set up"
"Easy to order, issue with order resolved fast with no problems, fast delivery very happy with product, would definitely use again and recommend"
"Fast delivery to my chosen place Very good products very happy Thanks"
Digital experience
"Easy to navigate site and order, quick delivery and a good product."
"Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and…"
Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and quick.
"Great product, great service. Thank you very much, could not have been simpler to order. Fantastic range of great products available."
Team expertise
"A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had…"
A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had subsequently about the product.
"Very helpful service"
"Have used before, excellent initial advice, excellent service, excellent after sales, highly recommended"
Responsiveness
"Good to deal with. Kept you up to date and arrived quickly"
"Delivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them."
"Excellent and prompt service."
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A. A.
9 Nov 2023
Verified reviewVery good in all departments
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A. A.
7 Nov 2023
Verified reviewFast delivery on time great product
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A. A.
7 Nov 2023
Verified reviewGreat product to supply emergency lighting to the home or a holiday let.
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A. A.
6 Nov 2023
Verified reviewVery prompt service
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A. A.
4 Nov 2023
Verified reviewFast efficient service and a good product
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A. A.
3 Nov 2023
Verified reviewDoes exactly what I wanted it too do
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A. A.
3 Nov 2023
Verified reviewarrived the day after I ordered it
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A. A.
2 Nov 2023
Verified reviewAlways speedy helpful professional service
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A. A.
1 Nov 2023
Verified reviewGood quality product, good pricepoint and fast delivery. Have yet to fit but looking at the product have no doubts to its ability to do the job.
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A. A.
1 Nov 2023
Verified reviewExcellent quality product and great value for money. Fast and efficient delivery service. Highly recommend this company
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A. A.
30 Oct 2023
Verified reviewI had a problem with a newly purchased security camera. It now transpires it is a problem with my Android phone and not the camrea at all. Ultrasecure sent a video to help me set the camera up but with the phone problem they offered a full refund. They cannot be faulted both in personal contact or service. Roy.
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A. A.
29 Oct 2023
Verified reviewPurchased a Protect 800 after first speaking to a a very helpful & knowledgeable member of staff. Arrived the next day with easy to understand instructions & was installed & working the following day with better than expected results & particularly liked the fact you can put batteries in the receiver & walk around to make any adjustments
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A. A.
28 Oct 2023
Verified reviewVery pleased with range and easy to install. Quick delivery.
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A. A.
25 Oct 2023
Verified reviewAs described and quick delivery
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A. A.
25 Oct 2023
Verified reviewAs described, delivery spot on Thanks
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A. A.
25 Oct 2023
Verified reviewGood product, very helpful customer service, taking the time to call to make sure I had the right fixings. Arrived on time and well packaged.
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A. A.
24 Oct 2023
Verified reviewTechnically perfect Not cleary describe how to install But dose the job Install at rear garden 100 m in summer house and works perfect
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A. A.
24 Oct 2023
Verified reviewI found the product that I needed and received very fast I Have now set it up and is working very well and just what I needed I could have done with instructions but found it on he web
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A. A.
24 Oct 2023
Verified reviewSome problems with Web site could be my laptop or my lack of experience. Certainly no problem with Customer service or advice! I rang several times and was treated with utmost courtesy and understanding. Response was immediate and valuable. Order arrived on time and installation was easy with clear instructions. 1st class Company and would recommend
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A. A.
24 Oct 2023
Verified reviewFirst class product and first class service - would highly recommend!!
Reviews displayed in chronological order
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