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Review Summary
Ultra Secure Direct comes across as a brand that makes ordering feel straightforward and reassuring. Customers repeatedly mention helpful support, quick answers to questions, and products that arrive fast and are easy to set up.
Delivery
"Great product quick delivery easy to set up"
"Easy to order, issue with order resolved fast with no problems, fast delivery very happy with product, would definitely use again and recommend"
"Fast delivery to my chosen place Very good products very happy Thanks"
Digital experience
"Easy to navigate site and order, quick delivery and a good product."
"Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and…"
Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and quick.
"Great product, great service. Thank you very much, could not have been simpler to order. Fantastic range of great products available."
Team expertise
"A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had…"
A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had subsequently about the product.
"Very helpful service"
"Have used before, excellent initial advice, excellent service, excellent after sales, highly recommended"
Responsiveness
"Good to deal with. Kept you up to date and arrived quickly"
"Delivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them."
"Excellent and prompt service."
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A. A.
11 Jan 2024
Verified reviewGood price, quick delivery and useful updates and tracking Would recommend and use again
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A. A.
11 Jan 2024
Verified reviewExcellent although instructions could be a little clearer
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A. A.
10 Jan 2024
Verified reviewSo straightforward ordering online all specification listed easily to see and very quick delivery very pleased with product which was ordered for my daughter but will be following up with an order for myself
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A. A.
10 Jan 2024
Verified reviewDoes what it says on the tin
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A. A.
10 Jan 2024
Verified reviewExcellent quick response. Would use this company again.
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A. A.
8 Jan 2024
Verified reviewItems look ok but instruction sheet poor but after email enquiry got the info I wanted
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A. A.
7 Jan 2024
Verified reviewLid on the spigot didn’t fit flush
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A. A.
6 Jan 2024
Verified reviewFire equipment being organised and bought a charging torch that lights when electric fails. Super quick delivery and just as I wanted.
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A. A.
5 Jan 2024
Verified reviewWe bought 3 simple gate alarms with receiver's . Very simple to install , 6 screws ( although only 4 screws in each pack) Fix to gate and post and plug in receiver. Order arrived quickly and we feel much more secure now they are all fitted. We highly recommend.
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A. A.
5 Jan 2024
Verified reviewPrompt delivery and no issues. Happy to use again.
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A. A.
4 Jan 2024
Verified reviewGood website, excellent and informative answer to question about product, very speedy delivery and amazing performance of item. Highly recommended.
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A. A.
29 Dec 2023
Verified reviewExcellent customer service. All queries answered promptly and accurately. Delivery was quick and product is excellent quality.
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A. A.
21 Dec 2023
Verified reviewExcellent service
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A. A.
21 Dec 2023
Verified reviewOrdered two wireless sensors from them and arrived two days later. In run up to Xmas, I was impressed particularly since the forecast delivery time was much longer. I have used them several times and always been happy with service. They even rang me up once to check that I’d ordered the right thing given that it wasn’t compatible with something else I’d ordered from them previously.
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A. A.
20 Dec 2023
Verified reviewIt was easy to find what we were looking for at a competitive price, ordering was a simple process and delivery was very fast. Couldn't be better - Thank You!!
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A. A.
19 Dec 2023
Verified reviewFast delivery of a very good and convincing dummy CCTV camera,thankyou
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A. A.
17 Dec 2023
Verified reviewSimple to erect and works well.
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A. A.
16 Dec 2023
Verified reviewWebsite easy to navigate, fast reliable service. I would most definitely recommend
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A. A.
14 Dec 2023
Verified reviewBeen struggling to find a system that just works and reliable
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A. A.
13 Dec 2023
Verified reviewReally improved my cctv signal
Reviews displayed in chronological order
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