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Review Summary
Ultra Secure Direct comes across as a brand that makes ordering feel straightforward and reassuring. Customers repeatedly mention helpful support, quick answers to questions, and products that arrive fast and are easy to set up.
Delivery
"Great product quick delivery easy to set up"
"Easy to order, issue with order resolved fast with no problems, fast delivery very happy with product, would definitely use again and recommend"
"Fast delivery to my chosen place Very good products very happy Thanks"
Digital experience
"Easy to navigate site and order, quick delivery and a good product."
"Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and…"
Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and quick.
"Great product, great service. Thank you very much, could not have been simpler to order. Fantastic range of great products available."
Team expertise
"A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had…"
A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had subsequently about the product.
"Very helpful service"
"Have used before, excellent initial advice, excellent service, excellent after sales, highly recommended"
Responsiveness
"Good to deal with. Kept you up to date and arrived quickly"
"Delivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them."
"Excellent and prompt service."
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A. D.
8 Apr 2025
Verified reviewJust what I required delivered on time secure package spot on
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J. B.
5 Apr 2025
Verified reviewgood
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A. G.
5 Apr 2025
Verified reviewGreat service
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P. M.
5 Apr 2025
Verified reviewQuality made product. Quick dispatch and arrival too. Good communication from the company as well
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P. H.
5 Apr 2025
Verified reviewSpeedy delivery and usual quality at a competitive price, brilliant.
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S. G.
5 Apr 2025
Verified reviewPrompt delivery. Easy to use website and the product seems to be very good
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T. L.
5 Apr 2025
Verified reviewI haven't installed the product yet but ordering and delivery were (almost) first class. Just a little glitch with Paypal of which they were aware
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P. S.
5 Apr 2025
Verified reviewParking post, great price, seems really sturdy
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C. M.
5 Apr 2025
Verified reviewReally happy with the product and delivery. I purchased the white posts with black dual eyelets and they look fantastic; were really easy to install and came within a couple of days! I couldn't have been happier, thank you.
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J. W.
5 Apr 2025
Verified reviewVery easy to set up
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S. M.
5 Apr 2025
Verified reviewGood to deal with. Kept you up to date and arrived quickly
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P. C.
5 Apr 2025
Verified reviewExcellant service and products
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P. S.
5 Apr 2025
Verified reviewI purchased I purchased a Fold-away Black & Reflective White (Coffin) Bollard Post. Once opened the 2 locking keys are broken. Called and requested replacement keys. Asked to send email, no response. Called again, cannot get through and email, no response. Poor customer service.
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A. B.
5 Apr 2025
Verified reviewBroken Lock Tool. A year and a bit on the lock tool, in fact now 3 of my 4 lock tool have broken. Looks cast or weld tractors to me.,so I reordered the new keys from the website. £20. Thoses look stronger. Arrived and they are not the keys on the photos. There the same as my previous .. whiich I no longer trust. So what happens when I have no keys ? Keep buying new ones. I think not. But I also.hope it does t happen when my piers are locked .. not best results. Beware of lock tool fatigue
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I. C.
18 Mar 2025
Verified reviewHad 2 of their posts over the last couple of weeks. Great price, prompt delivery and great product.
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K. G.
16 Mar 2025
Verified reviewItem arrived within 24 hours of ordering, and was delivered bang on time via DPD. Excellent service!
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G. W.
13 Mar 2025
Verified reviewDelivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them.
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I. H.
13 Mar 2025
Verified reviewQuite simply an excellent product. Good quality, easy to install and good price. The communication from the company was excellent. The only improvement could be some reflective tape (which I sourced separately) to make the post more visible in low light/darkness given the yellow colour is great in daylight but less so at night. I would definitely recommend this company.
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C. L.
12 Mar 2025
Verified reviewInitially the items I wished to order were out of stock and I asked for advice about alternatives. The response was immediate and very helpful. In the end I waited for the item I had wanted to order to come back in stock. It was delivered to Aberdeenshire in less than 48 hours and everything worked perfectly upon installation and set up. First purchased from Ultra Secure Direct around 10-12 years ago and have been a repeat customer since then. Great company with great customer service. No hesitation in recommending them.
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G. S.
12 Mar 2025
Verified reviewExcellent and prompt service.
Reviews displayed in chronological order
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