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Review Summary
Techinn is described as a straightforward place to buy from, with customers repeatedly mentioning quick delivery, careful packaging and good prices. Orders are reported to arrive as expected, and the overall experience feels easy and problem free.
Delivery
"Good product delivered promptly"
"Quick delivery, good pricing, happy with my product :-)"
"delivery arrived 1 day late, and because of that I leave 4 stars, otherwise I have no complaints"
Digital experience
"Wide range of products, very responsive and helpful customer service, pretty quick and easy to track international delivery. Thank you!"
"Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter…"
Easy to find and order on the site. Despatched promptly with tracking details and delivered on time. Also pleasantly surprised to find an adapter for UK power sockets included!
"Fast and easy, could have more precise descriptions of the product on the website though."
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A. A.
3 Nov 2023
Verified reviewItem purchased came when said it would , we’ll packaged , so no damage item is 10 out of 10
Reply from Techinn.com
Dear Craig, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Hi , absolutely no problem , positive feedback I feel is crucial to any business
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A. A.
3 Nov 2023
Verified reviewtakes long
Reply from Techinn.com
Hello eric, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards
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A. A.
3 Nov 2023
Verified reviewExcellent service. Good ordered online and delivered very quickly. Kept well informed of progress of order throughout. Item sent packaged very securely and safely (external hard drive).
Reply from Techinn.com
Dear Keith, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Nov 2023
Verified reviewThe item that I ordered was despatched straight away and was delivered to me on the day that they said it was. I would recommend techinn to anyone, the service was First class.
Reply from Techinn.com
Dear Antony, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Nov 2023
Verified reviewcompetent but lack of info on tracking
Reply from Techinn.com
Dear Craig, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Nov 2023
Verified reviewPaid £10.99 for delivery, kept pushing the date back.
Reply from Techinn.com
Hello , We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Please bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Your comments will be taken into account for continuous improvement. Best regards
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A. A.
3 Nov 2023
Verified reviewBeen looking for Bosch Gas Hob for about 2 days ordered on Saturday arrived on the Thursday. Given tracking details that did,nt exist until the Monday so was worried then read more reviews !!! So a bit concerned but once Carriers had item full tracking details was delivered on the Thursday. Excellent can not praise them enough brand new in the box all tape stating fragile also do not except if tape broken. Fitted and working on Friday registered with Bosch for warranty. Absolute bargain could not buy for less than £599.00 in the UK. Purchase price £337.00 Shipping £18 I did see on an invoice that i should expect import duty £58 but still a steel will be happy to use this company again. Some reviews did state that they were not made aware ref import duty but we are not in the EU any more we voted !!! So we should expect to pay for import duty. Very Happy customer
Reply from Techinn.com
Dear carl warnes, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Oct 2023
Verified reviewI received it to late
Reply from Techinn.com
Hello, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. It may get down to an unexpected interruption in the supply chain at times, so that the shipping information changes. Please keep in mind that in this case you can change, add/remove items in your order or cancel the entire order from your account if you no longer wish to wait for an item that is temporarily not available or experiencing a delay. Unfortunately, we can only pass on the stated delivery times we receive from our suppliers to our customers. Otherwise, you will receive an email as soon as your order is shipped with the tracking number of the carrier and your invoice. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
30 Sept 2023
Verified reviewRather expensive postage charge long arrival time reduced rating
Reply from Techinn.com
Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Sept 2023
Verified reviewI would highly recommend tech inn.com. Quick delivery and good communication.
Reply from Techinn.com
Dear Nicola, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Sept 2023
Verified reviewgod service og gode vare
Reply from Techinn.com
Dear Conny, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2023
Verified reviewTack
Reply from Techinn.com
Dear Andriy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Sept 2023
Verified reviewPerfectly happy with service, costs and products. The only criticism would be that one of my items was folded to fit in packaging box which has left a crease in the backing card of the item. As a collector, I keep items maintained in the original box, so I would really like to receive them in as near perfect condition as possible. Overall happy
Reply from Techinn.com
Dear barry stainer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Aug 2023
Verified reviewquick and accurate
Reply from Techinn.com
Dear Marcus, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Aug 2023
Verified reviewExcellent clear website and order confirmation. Package arrived as expected and all in good order. I had confidence that the delivery had to be signed for - an important security feature of the tracked delivery.
Reply from Techinn.com
Dear Deborah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Aug 2023
Verified reviewGood transaction everything as it. should be I would have given 5 stars if delivery had been quicker
Reply from Techinn.com
Dear Jack, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2023
Verified reviewGreat price and order was delivered in time
Reply from Techinn.com
Dear Emad, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Aug 2023
Verified reviewHallo, J’ai beaucoup de considération et confiance pour cet site techinn. Un bon service et aussi les compétences de communication,
Reply from Techinn.com
Dear Claudio, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewDisappointed as No oinstructions In English,very annoyed
Reply from Techinn.com
Hello Peter, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com please. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
1 Aug 2023
Verified reviewSuper
Reply from Techinn.com
Dear Bjarne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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