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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
11 Jan 2023
Verified reviewBooking online was straightforward and the staff in the shop were really friendly and helpful. Thank you 😊
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A. A.
11 Jan 2023
Verified reviewGreat price and friendly service
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A. A.
11 Jan 2023
Verified reviewJust a really pleasant bloke to deal with.
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A. A.
11 Jan 2023
Verified reviewEasy and straightforward
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A. A.
11 Jan 2023
Verified reviewIt was easy and straightforward to use and the staff in the shop were very friendly and helpful
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A. A.
11 Jan 2023
Verified reviewEasy, logical steps
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A. A.
11 Jan 2023
Verified reviewI was able to book fairly easily. It could be improved if you included Apple Pay options.
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A. A.
11 Jan 2023
Verified reviewEasy and simple. In store service and staff were friendly.
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A. A.
11 Jan 2023
Verified reviewCustomer service excellent
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A. A.
11 Jan 2023
Verified reviewClear pricing and package.
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A. A.
11 Jan 2023
Verified reviewExcellent, booked for our whole family, on 1 booking.
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A. A.
11 Jan 2023
Verified reviewToo many faults with equipment for my liking, and the response to it... 'it just happens' My nephew had his board straps broken on 3 occasions... response these things happen. My son boots leaked water from the front. First pair both, and the second in one. Guess the response. I hire equipment for decades. Such concentration of faults didn't happen so far.
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A. A.
11 Jan 2023
Verified reviewSmooth ordering process, quick response to queries about order and friendly service at rental location. The process could be improved by linking the systems to make processing at the shop more efficient and not needing to go through weight, show size, etc details at shop.
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A. A.
11 Jan 2023
Verified reviewReally simple process and clear instructions to follow. great prices and excellent service in resort.
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A. A.
11 Jan 2023
Verified reviewSmooth
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A. A.
11 Jan 2023
Verified reviewSimple to use website - great prices
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A. A.
11 Jan 2023
Verified reviewExelent from start to finish. Exelent du debut a la fin
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A. A.
11 Jan 2023
Verified reviewEasy booking on the website, great price compared to competition.
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A. A.
11 Jan 2023
Verified reviewJerome and Hugo were organised, informative, friendly and supportive. 👍
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A. A.
11 Jan 2023
Verified reviewYes as booked and paid and received confirmation email
Reviews displayed in chronological order
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