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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
14 Feb 2023
Verified reviewVery easy website to see which package to book.
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A. A.
14 Feb 2023
Verified reviewThe staff in the shops were very helpful
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A. A.
14 Feb 2023
Verified reviewQuick easy booking and excellent service in resort. Always good which is why I always use Skimium 😊
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14 Feb 2023
Verified reviewWebsite appears to get confused easily. It wouldn't show any options for women at one stage and then took 2 payments and made 2 reservations but only sent 1 email confirmation. I Iost money because of the exchange rate when I got the refund for the second booking whicb I had to manually cancel. 1 year after I reported the problem, the website still shows the wrong start and end dates for bookings. The start and end dates do not agree with what is booked and what is shown on the confirmation emails.
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A. A.
14 Feb 2023
Verified reviewthe skies were not exactly the same as i have seen on the website
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A. A.
14 Feb 2023
Verified reviewExcellent
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A. A.
14 Feb 2023
Verified reviewExcellent service
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14 Feb 2023
Verified reviewexcellent service and friendly team of staff - all very helpful
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14 Feb 2023
Verified reviewEasy to book on line and money returned quickly from original bookings That I cancelled. Very efficient in hire shop with it al prepared and ready to go.
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A. A.
14 Feb 2023
Verified reviewEquipment was very good, ski and snowboard boots comfortable and in good condition. We were able to pick the gear up the day before we hired it from a very helpful assistant
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A. A.
14 Feb 2023
Verified reviewGreat Skis and service
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A. A.
14 Feb 2023
Verified reviewGreat site
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A. A.
14 Feb 2023
Verified reviewVery smooth experience all round
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14 Feb 2023
Verified reviewBooked for intermediate lessons. Got left in the beginner group with individuals that hadn’t skied before (including adding brand new beginners each day.) If you don’t have enough bookings to support a level, that’s not my fault. Resulted in being left with beginners despite having skied before slowing progress and wasting time doing beginner stuff (like how to put on skis…) Would avoid in the future.
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A. A.
14 Feb 2023
Verified reviewSimple website, clear and easy to use. In store, pleasant staff, good selection of equipment and prompt service. Maximise slope time eh!
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A. A.
14 Feb 2023
Verified reviewSuper easy site to use, lots of choice, easy payment system! The guys in store were also amazing getting us fitted they went above and beyond!
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A. A.
14 Feb 2023
Verified reviewV good
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14 Feb 2023
Verified reviewVery easy to book online. When we arrived to collect the kit, the shop had the skis all set up to each persons height and weight, so it was just a matter of checking that the ski boots fitted and then everything else had been pre done. Saved a lot of time and hassle in the shop. Great service throughout. Would highly recommend.
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A. A.
14 Feb 2023
Verified reviewFast and friendly staff. And skis were in great condition.
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14 Feb 2023
Verified reviewI booked on-line and everything went smoothly. Staff helpful as always
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