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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
1 Mar 2023
Verified reviewVery easy and well explained
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A. A.
1 Mar 2023
Verified reviewGood but slightly confusing as I had a confirmed date and another date on an email
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A. A.
1 Mar 2023
Verified reviewGood equipment, nice service
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A. A.
1 Mar 2023
Verified reviewThe team at Skimium are super friendly and helpful. I will never use a different company in Les Gets, I go every year.
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A. A.
1 Mar 2023
Verified reviewExcellent customer services and great equipment
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A. A.
1 Mar 2023
Verified reviewIt was simple to do and I had no issues. I think the only downside was a limited selection of skis at the store in Zermatt if an upgrade was chosen.
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A. A.
1 Mar 2023
Verified reviewAll went very efficiently and quickly great customer service in the shop
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A. A.
1 Mar 2023
Verified reviewHelpful brilliant service and delivery to and from hotel was a real bonus. Full refund was also appreciated as i made a mistake on my first booking
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A. A.
23 Feb 2023
Verified reviewSetting the dates is a bit frustrating, perhaps it doesn’t work so well with certain phones/browsers. It’s clear if you can collect skis on the day before the first day of skiing.
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A. A.
23 Feb 2023
Verified reviewEasy to navigate
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A. A.
21 Feb 2023
Verified reviewEasy to book online, shop staff very helpful.
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A. A.
21 Feb 2023
Verified reviewCyril sport in Alpe d'Huez did a verden good job
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A. A.
21 Feb 2023
Verified reviewVery easy to use.
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A. A.
21 Feb 2023
Verified reviewVery easy to arrange
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A. A.
21 Feb 2023
Verified reviewBeen using the for many years. Always friendly and efficient.
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A. A.
21 Feb 2023
Verified reviewQuick and simple to book
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A. A.
21 Feb 2023
Verified reviewVery efficient, they were expecting us. Great equipment.
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A. A.
21 Feb 2023
Verified reviewWebsite ok
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A. A.
21 Feb 2023
Verified reviewBooking in advance via the Skimium website gave additional discounts with an option to cancel if required. collection and return at the skimium shop was quick and easy. The staff were very helpful and friendly.
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A. A.
21 Feb 2023
Verified reviewWe needed three full sets of gear. It was easy to decide what we wanted by the detailed descriptions, and simple to book.
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