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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
1 Mar 2023
Verified reviewAlthough detailed to add height and weight etc, it was worth it, as when in the shop it was so fast to collect and set up equipment. The guys in the shop were so positive and helpful.
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A. A.
1 Mar 2023
Verified reviewExtremely efficient, great service and very good condition kit, we will definitely rent again. Highly recommend booking online, as your kit will be prepped and ready for fitting.
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A. A.
1 Mar 2023
Verified reviewIt’s not the most user friendly website, but maybe that’s just via mobile. It was good value, compared to other known rental companies. The service in the shop was quick and efficient. Would use again.
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A. A.
1 Mar 2023
Verified reviewEasy to use. I had to change store and customer services were very responsive and did it within hours with no hassle
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A. A.
1 Mar 2023
Verified reviewExcellent experience. Friendly, knowledgeable, and quality skis
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A. A.
1 Mar 2023
Verified reviewIt was good but the English translations of the ski categories were unclear, so I didn't know which skis to hire
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A. A.
1 Mar 2023
Verified reviewService and staffs are great. But gears are a bit old and used so much.
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A. A.
1 Mar 2023
Verified reviewSeamless from start to finish. Filled in details prior to arrival and all equipment was set up, ready and waiting for our arrival. Would 100% recommend to a friend.
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A. A.
1 Mar 2023
Verified reviewThe website made booking simple & easy
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A. A.
1 Mar 2023
Verified reviewApp no longer in use, website okay but I made mistake and had to cancel rather than change
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A. A.
1 Mar 2023
Verified reviewEasy to do online
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A. A.
1 Mar 2023
Verified reviewGood knowledge and happy to exchange boots for daughter and skis for me
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A. A.
1 Mar 2023
Verified reviewEasy
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A. A.
1 Mar 2023
Verified reviewFantastic service, helpful and friendly staff. We booked the ski hire online and everything was waiting for us when we arrived and was exactly what we wanted. Would definitely recommend.
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A. A.
1 Mar 2023
Verified reviewVery friendly and helpful staff. Always had a smile and happy to help. All the equipment was ready for us when we arrived. Just had to try on the boots and pick it up. Good quality skis and boots.
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A. A.
1 Mar 2023
Verified reviewReally straightforward system to enable on line booking of equipment. Very friendly and efficient service from Jonty & the team.
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A. A.
1 Mar 2023
Verified reviewVery quick and easy
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A. A.
1 Mar 2023
Verified reviewGreat choice of equipment and absolutely fantastic service. We changed skis most days and on one day I had a pair I couldn’t control, Phil came to the slope within 10 minutes to change them for me. I can not fault the entire experience. Brilliant.
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A. A.
1 Mar 2023
Verified reviewTricky to navigate in some places. Unable to duplicate info
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A. A.
1 Mar 2023
Verified reviewEasy and very affordable
Reviews displayed in chronological order
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