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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
26 Apr 2023
Verified reviewExpress service without unnecessary bureaucracy. Full professionalism.
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A. A.
26 Apr 2023
Verified reviewWe had excellent service from the staff in the Skimium shop in Les Arcs 1800 (Charvet) who were super helpful during our stay last week. My wife had difficulty finding ski shoes that fitted her comfortably and the team contacted another store in the resort to bring over other boots that fitted perfectly. We stored our equipment in the store each night as the ski-in/ski-out from our apartment was too difficult for some of my family and the boots were always warm and ready for us every morning.
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A. A.
26 Apr 2023
Verified reviewStraightforward online booking experience. Competitive pricing. Sometimes tricky judging if what you book online is what you’re given on site.
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A. A.
25 Apr 2023
Verified reviewAll good and straight forward
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A. A.
25 Apr 2023
Verified reviewVery reasonable price. Very helpful and kind staff.
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A. A.
25 Apr 2023
Verified reviewVery easy
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A. A.
25 Apr 2023
Verified reviewSatisfied
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A. A.
25 Apr 2023
Verified reviewTeam in shop excellent. Swapped over the snowboard for my son midweek
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A. A.
25 Apr 2023
Verified reviewI believe that I was overcharged for my booking. I followed this up with an email but have not had any response. My email -I believe that I have been over charged for this booking and would ask that you consider this and reply as soon as possible please. The advertised price for the Emotion pack with ski boots was 146.96 euros and I ordered 4 of these. The advertised price for the Experience ski was 146.68 euros and I ordered 2 of these. see image 1795 attached The total therefore should be 146.96 x 4 and 146.68 x 2 = 881.20 + 72.00 Guarantee = 953.20 Less discounts ( Decathalon 5%, FEV5 5% and 4+packs 5%) 953.20 x 15% = 142.98 953.20 - 124.98 = 810.22 + booking fee 6.00 = 816.22 euros The actual charge was 866.46 so an additional 50.24 euros has been added and I am requesting that this is refunded if possible please. see image 1797 - It is not clear how the total price has been calculated Interestingly when I added the items to the basket the price changed from 146.96 to 166.70 euros and 146.96 changed to 166.40 euros - can you explain this please see image 1796 It is very difficult from the prices stated on the website as image 1795 to work out how your total price has been calculated? Your response would be appreciated. Thank you
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A. A.
25 Apr 2023
Verified reviewEquipment booking site has improved and is now good. ELPRO in Belle Plagne were excellent in person.
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A. A.
18 Apr 2023
Verified reviewQuick and easy via webs site. Multiple discounts if u have codes and Decathlon card. Same price for 5 to 8 days - would have been good to know that prior to booking as I thought I would have had to pay more - so again ANOTHER discount ! 👍🏼
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A. A.
18 Apr 2023
Verified reviewThe folks at skimium Pralognan de La vanoise were super knowledgeable, generous with their time and their kit was high quality and perfectly set up for each one of us
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A. A.
18 Apr 2023
Verified reviewUser friendly
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A. A.
18 Apr 2023
Verified reviewEasy to book and everything was waiting for us when we arrived.
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A. A.
18 Apr 2023
Verified reviewEasy to book online
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A. A.
18 Apr 2023
Verified reviewEasy to navigate site and book skis
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A. A.
18 Apr 2023
Verified reviewSimple clear website. Excellent range of skis at a reasonable price
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A. A.
18 Apr 2023
Verified revieweasy to use website except their was a problem with the dates, on different pages different dates appeared, final confirmation had correct dates
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A. A.
18 Apr 2023
Verified reviewThe only thing I found frustrating was all the deals I became aware of afterwards, I felt like I had been cheated a little.
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A. A.
18 Apr 2023
Verified reviewIt was fast and super easy to choose what i wanted and book it. Then, at the store everything went well.
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