Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
-
A. S.
18 Dec 2024
Verified reviewBest ski hire shop. The staff were very friendly and helpful. I had an issue with one ski and they quickly resolved and even gave me better skis. We didn't feel judged for being beginners and the boots were best I've worn.
-
S. P.
13 Dec 2024
Verified reviewStaff were very friendly and professional at Top One. Thank you so much!
-
G. P.
13 Dec 2024
Verified reviewFirst Class service with a good choice of ski. Excellent advice on the best ski for your standard. The store was well kept and presented. Staff patient, friendly and helpful. Thank you.
-
A. I.
13 Dec 2024
Verified reviewEfficient and friendly
-
S. F.
11 Dec 2024
Verified reviewVery good!
-
D. S.
11 Dec 2024
Verified reviewOverall excellent as usual, especially seeing familiar faces in the shop. The equipment was not however as good as it could have been.
-
V. N.
10 Nov 2024
Verified reviewEasy to use Good price
-
G. P.
4 Nov 2024
Verified reviewEfficient and quick web site to book from with easy layout and some nice discounts, thanks.
-
M. R.
11 Oct 2024
Verified reviewEasy clear website, use it every year. The shops they partner with are brilliant, mostly owner-operators, and the rates are excellent
-
L. H.
11 Oct 2024
Verified reviewNo option to specify type of ski (like pist/park/allmountain)
-
M. I.
23 Sept 2024
Verified revieweasy online process. Great customer service
-
A. A.
26 May 2024
Verified reviewGreat equipment. Great customer service! and good prices too!
-
A. A.
15 May 2024
Verified reviewThe guys in the store were very friendly and helpful.
-
A. A.
8 May 2024
Verified reviewVery friendly and helpful
-
A. A.
7 May 2024
Verified reviewFirst class service and advice. Philip was welcoming, and friendly, Pou listened patiently and provided the right ski for the customer. The Val d'Isere shop had a better ski selection than your shop in La Tania.
-
A. A.
7 May 2024
Verified reviewTop notch equipment. Friendly team.
-
A. A.
7 May 2024
Verified reviewgreat
-
A. A.
7 May 2024
Verified reviewvery professional and very good service
-
A. A.
7 May 2024
Verified reviewWhat a disgrace i spent so much time filling in their pre order form,arrived at the shop and to collect a pair of mens superior mountain ski's, there was a choice of 1 or 1 ,not fully suitable for what i ordered,the technician really wasn't interested,he reluctantly agreed to change them if i wasn't happy, The following day, i did ,the skis were awful in the spring snow,another technician was on duty when i returned them ,this time he had another ski ,(only 1 more chioce) which he recommended,,itried these out and they were a big improvement, but they were still narrower that i would have liked(80 cm), I should have asked for my money back or made a chrge back on my credit card Use this shop only if you are a beginner
-
A. A.
23 Apr 2024
Verified reviewSuper helpful and so friendly. Will definitely use this ski hire team again. Many thanks! 🤩
Reviews displayed in chronological order