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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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G. K.
13 Feb 2025
Verified reviewThe ski rent process was short, clear and effective.
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L. C.
13 Feb 2025
Verified reviewWe received excellent service from your team. Not only were they very helpful when collecting the kit but when one of our party had to visit hospital the team helped us get the equipment back to La Plagne Soleil. We were also able to swap boots. Without doubt, the best ski hire shop we have ever used and I will be booking again with you. Many thanks :)
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T. D.
13 Feb 2025
Verified reviewStill has the family feel. Lovely people. Rental experience a little ‘old fashioned’ (upstairs to queue for computer confirmation of rental and paper form; downstairs to collect skis). However, super staff and a customer focus make Duch Sports stand out.
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A. C.
13 Feb 2025
Verified reviewOur skis were ready and waiting for us when we arrived so a very quick pick up. The skis looked new and were well serviced with sharp edges and flat soles. They worked well for me. Very happy with the Skiset shop in Wengen.
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E. C.
13 Feb 2025
Verified reviewExcellent service and very friendly knowledgeable staff.
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O. R.
13 Feb 2025
Verified revieweverything was great
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D. M.
13 Feb 2025
Verified reviewGood service all round, my wife was initially given skis too long for her but they swapped them after her instructor told her to change them.
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F. S.
13 Feb 2025
Verified reviewCyprien Les Houches has looked after us for over 15 years now. Great team
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D. C.
13 Feb 2025
Verified reviewWe have used skimium for 3 years and they have been reliable and good quality equipment.
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K. B.
13 Feb 2025
Verified reviewGreat service and quality equipment
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S. P.
13 Feb 2025
Verified reviewVery helpful, very experienced and knowledgeable
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M. H.
13 Feb 2025
Verified reviewWe were a little late with our arrival time, so hence the store was a little busy, however to staff were extremely efficient under the pressure and got to us as soon as they could. well done guys!
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A. Y.
13 Feb 2025
Verified reviewEfficient, friendly, helpful and reasonably priced.
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N. B.
13 Feb 2025
Verified reviewSkis were bit tired and seen better days.
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G. K.
13 Feb 2025
Verified reviewVery friendly and efficient team. Good quality equipment. Many thanks!
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D. O.
13 Feb 2025
Verified reviewBroadly very good equipment and service, but didn't have the boot in the right size that I ordered which was frustrating.
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I. K.
13 Feb 2025
Verified reviewThe store is located close to the funicular, offers best prices compared to the others in the town, service is good.
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C. J.
13 Feb 2025
Verified reviewArrived close to closing time due to transport difficulties but we didn't feel rushed. Great to have the delivery / pick up service as our chalet was a distance away
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A. D.
13 Feb 2025
Verified reviewRapide et sympas.
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I. N.
13 Feb 2025
Verified reviewExcellent service. This is my third year going with Skimium for our family. I will use them again. This year I had to change my boots and it was no bother, very helpful staff.
Reviews displayed in chronological order
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