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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Ivo daniel D.
6 Dec 2025
Verified reviewReally great and convenient service
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N. D.
25 Jun 2025
Verified reviewIn the afternoon I returned to the shop to complain that my skis were making a creaking sound. When I raised concerns about the equipment, I was met with dismissive and unhelpful responses from your staff. There were two members of staff in the shop and the female member dismissed my concerns and said it was normal. I informed her I am an experience skier and said I have never heard a ski creak before but she said it is the different snow! The staff did not even ask to see the ski or investigate the problem when I reported it – which I find unacceptable. It was not as if they were busy as I was the only customer of the day according to the staff. The following morning whilst skiing down Point de la mass – during a fast turn the ski Binding broke causing me to fall at quite a high speed. Luckily I was able to retrieve the ski which went a few hundred meters down the slope and picked up by a someone on the slope (as the brake was not on the ski). I lost nearly a morning of skiing and had to an injury (bad bruise) to my upper thigh for the remainder of the trip. Skimium took up the issue and refunded half a days ski hire
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D. P.
1 May 2025
Verified reviewno.
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N. W.
30 Apr 2025
Verified reviewExcellent service and equipment!
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M. R.
29 Apr 2025
Verified reviewAlways a great experience here, third time we have been back, family run and proud of what they do. the waiting times are really low and they are helpful and flexible too
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E. F.
29 Apr 2025
Verified reviewExtremely professional and helpful. Must’ve been a headache spending a full hour watching my dad try on every single goggle and helmet in the store but they were extremely patient and willing to find the right product for him. Definitely will rent againe — easy to book as well!
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R. M.
29 Apr 2025
Verified reviewVery good service. Happy with equipment hired.
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P. A.
27 Apr 2025
Verified reviewAll was fine
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S. L.
26 Apr 2025
Verified reviewWe hired six sets of skis during April and the service was excellent. I always find it a difficult decision to arrange ski hire in a new location but I would definitely return to this Skimium shop in Alpe d'Huez. We had particularly good help from one of the members of staff who resolved a ski boot issue for us - he was extremely patient and very happy to explain some of the options that we could consider. Absolutely the best service and we were very pleased to have gone back for advice.
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S. M.
26 Apr 2025
Verified reviewExcellent equipment, friendly staff. Only one member of staff when we arrived to collect equipment so there was a bit of a wait but he was very good and the equipment given was perfect
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A. E.
25 Apr 2025
Verified reviewAlways friendly always great service. Been using for years now and have never had a bad experience at Sanglard.
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T. B.
25 Apr 2025
Verified reviewGreat service, really helpful and talked through the options with me
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S. T.
25 Apr 2025
Verified reviewThe service was good. The employees explained the equipment and how its used well, as it was my first time skiing.
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S. R.
25 Apr 2025
Verified reviewExcellent, friendly and helpful service
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Y. K.
24 Apr 2025
Verified reviewExcellent service!
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G. F.
24 Apr 2025
Verified reviewGreat service and equipment. Staff is amazing!
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D. U.
24 Apr 2025
Verified reviewEasy to arrange. Helpful staff over email with queries prior to holiday. Convenient to collect in Bourg and drop off in 1600.
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E. B.
24 Apr 2025
Verified reviewExcellent friendly service.
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T. H.
24 Apr 2025
Verified reviewAleays fair prices and good equipment
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S. W.
24 Apr 2025
Verified reviewgood service!
Reviews displayed in chronological order
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