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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Mark B.
15 Jan 2026
Verified reviewAlways super helpful
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Khanh-Phung D.
15 Jan 2026
Verified reviewLovely local place, great customer service!
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Christine C.
15 Jan 2026
Verified reviewGreat service
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Ronald L.
15 Jan 2026
Verified reviewGreat service and equipment
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Simon H.
14 Jan 2026
Verified reviewFriendly helpful team good kit reasonable pricing
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Mairéad L.
14 Jan 2026
Verified reviewVery efficient processing of our booking. No problem dealing with changes in uncomfortable boots 2 days into our trip. Thank you.
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Ailsa N.
14 Jan 2026
Verified reviewThe staff were very patient and kind with me. And also very knowledgeable. Also communication was easy as their English is extremely good.
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Dennis S.
14 Jan 2026
Verified reviewVery helpful. Offered us some extra's, which was especially nice after our bags had been stolen. Would definitely recommend!
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Aleksandr T.
14 Jan 2026
Verified reviewEverything was great: location, skis, price, service.
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Roger D.
14 Jan 2026
Verified reviewVery friendly and helpful.
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M. I.
14 Jan 2026
Verified reviewFantastic
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Tricia C.
14 Jan 2026
Verified reviewVery helpful and friendly staff.
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Tim R.
14 Jan 2026
Verified reviewreally helpful & swapped skis when conditions changed, great service
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Jane D.
14 Jan 2026
Verified reviewWe used Skimium in Avoriaz and Frank was amazing. One of our party had injured her foot a few days before flying. Frank spent time looking at the various options and helping her try on different boots to see if anything would work. As it was, she was unable to ski so he sorted a refund out for us on her ski and boot rental. Would definitely use them again, they were brilliant.
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Bakhtiyor M.
13 Jan 2026
Verified reviewGreat service overall
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Colin T.
13 Jan 2026
Verified reviewWe have used this shop for many years and they continue to provide an excellent service!
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Pieter S.
13 Jan 2026
Verified reviewFast and easy. Thanks
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Oleksandr S.
13 Jan 2026
Verified reviewI had a very good experience renting ski equipment from Skimium. The booking process was straightforward, and everything was well organised upon arrival. The staff were professional, friendly, and efficient. They took the time to ensure the boots and skis were properly fitted, which made a noticeable difference on the slopes. The equipment itself was in very good condition, clean, and well maintained. What I particularly appreciated was how smooth and quick the whole process was, even during a busy period. Pickup and return were both hassle-free, saving valuable time during the ski trip. Overall, Skimium offers reliable service, good-quality equipment, and helpful staff. I would definitely use them again and would recommend them to anyone looking for stress-free ski rental. I had a very good experience renting ski equipment from Skimium. The booking process was straightforward, and everything was well organised upon arrival. The staff were professional, friendly, and efficient. They took the time to ensure the boots and skis were properly fitted, which made a noticeable difference on the slopes. The equipment itself was in very good condition, clean, and well maintained. What I particularly appreciated was how smooth and quick the whole process was, even during a busy period. Pickup and return were both hassle-free, saving valuable time during the ski trip. Overall, Skimium offers reliable service, good-quality equipment, and helpful staff. I would definitely use them again and would recommend them to anyone looking for stress-free ski rental.
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Lucas S.
13 Jan 2026
Verified reviewVery good service.
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Lewis H.
13 Jan 2026
Verified reviewGreat service. Swapped my poles when I had an issue with no hassle.
Reply from Skimium.co.uk
Hello, Thank you for your excellent review! Your satisfaction is our priority =) See you soon, Émilie, Jordan, and the Skimium Saint Gervais Sports team!!!
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