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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Rory B.
24 Feb 2026
Verified reviewSeemed a smaller rental place than others close by (e.g. intersport) and whilst service was satisfactory, I felt quite consistently that we were looked down on. E.g. we decided to change skis from traditional groomers to something wider as the snow forecast was dumping for 3 days and when I asked for this the first response was "you have the right skis, you don't need to change". I also had it when we returned skis, my son's ski had a gash and we really didn't recall when it happened, but we were interrogated for 20mins as if we had damaged it on purpose. As it is, I had insurance (defn get this), so there was no cost and they were covered, so this stance just wasn't needed. Ultimately I don't know if this was just a language / communication thing, but I have never had this in US or Canada coming from Australia or indeed on my local slopes ... like this could just be normal service in Meribel, I don't know. One positive note though is that when we first arrrived, they did keep the shop open for 5 plus mins into the lunchtime close so we could fit our skis (albeit I had no idea everything closed at lunch, like that feels insane to me).
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Lucy B.
20 Feb 2026
Verified reviewsleek service
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John R.
20 Feb 2026
Verified reviewGood service and skis. Helpful if shop opening time is 08.30 instead of 09.00. Also shop was closed at lunchtime without notice.
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M. B.
20 Feb 2026
Verified reviewSpacious store close the the main Gondola. Had a small issue when I returned the skis where they wanted to charge for an extra half day because I got fitted for them the day before before 4pm, even though I only collected them on the day, but it was quickly resolved.
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Roger B.
20 Feb 2026
Verified reviewGreat
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Timothy S.
20 Feb 2026
Verified reviewSecond year coming here and we will be back a 3rd time next year. Cheerful staff good prices and quality kit. Highly recommend.
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Melanie W.
20 Feb 2026
Verified reviewThe process of hiring was very easy and smooth and the service I received was swift and warm. I was happy with my equipment.
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Graham P.
20 Feb 2026
Verified reviewVery helpful competent staff who want the best for you.
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Megan H.
20 Feb 2026
Verified reviewVery good, quick service and equipment was very good too
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Sally W.
20 Feb 2026
Verified reviewEquipment was very good and was ready for me when I collected and when I returned, the process was done and finished within a few moments! Excellent.
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Kevin M.
20 Feb 2026
Verified review3 of us ordered the "downhill experience" pack. I'm not sure we got that. We all had different skis. I was expecting relatively new skis, with good grip and well looked after. Im not sure we got that. My perception was the skis were no different from the "emotion" pack i rented the year before. The skis were ok, didn't spoil our holiday in any way. I just feel like we didn't get what we paid for. We didn't return the skis for exchange because it was difficult after a days skiing to do this, and the skis were "ok", just nothing special. So overall not a big problem , just a slight bad feeling we didn't get what we paid for. We do not have expert knowledge about skis. We trust you to supply what we opted for when we ordered. Im not sure our trust was fulfilled.
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Lee H.
20 Feb 2026
Verified reviewAs good as always. My go to store in meribel
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Hannah S.
20 Feb 2026
Verified reviewStaff were excellent, very knowledgeable & friendly and adaptable when I requested to extend my skis for a further half day
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Oliver M.
20 Feb 2026
Verified reviewHad a great experience hiring ski equipment for a group of four. The helmets, boots, poles, and skis were all in great condition. Pre-booking meant we were in and out within 30 minutes without feeling rushed. After our first day, a couple of us wanted to swap boots as they were uncomfortable during use — no problem at all. The team swapped them out with “no questions asked.” Returning the gear was very simple and fast. Big shout-out to Tommy, who was a great laugh and super helpful. The whole team showed plenty of patience with us Englishmen and had the language skills to match.
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Colin B.
20 Feb 2026
Verified reviewGreat location, Good equipment, Convenient lockers.
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Paul D.
20 Feb 2026
Verified reviewFriendly staff and great skis. Lots of choice and helpful quick service. Would recommend.
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Mark G.
20 Feb 2026
Verified reviewVery friendly
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Peter B.
20 Feb 2026
Verified reviewChamfort consistently excellent. V nice people.
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Gavin S.
20 Feb 2026
Verified reviewNono
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Benjamin T.
20 Feb 2026
Verified reviewGear was fine, but misdimg some bits such as helmet tensioners, rubber part on bindings, a bent ski pole.
Reviews displayed in chronological order
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