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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Mike E.
3 Apr 2026
Verified reviewPerfect location, great range of equipment and wonderful service. Could not be more pleased.
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Paul K.
3 Apr 2026
Verified reviewGreat staff, great equipment, great location
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Abby W.
3 Apr 2026
Verified reviewquick!
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Damian L.
3 Apr 2026
Verified reviewGreat service, we have used them for the last 6 years and always been happy.
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Fiona J.
3 Apr 2026
Verified reviewIn store service excellent. The only tricky bit was trying to amend my booking online to add an extra day hire had to contact customer services 3 times. Got there in the end. Good value for money.
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Julius O.
3 Apr 2026
Verified reviewVery friendly and helpful.
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Ellis S.
3 Apr 2026
Verified reviewExcellent support from the store in Champagny-en-Vanoise.
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Susan H.
3 Apr 2026
Verified reviewGood service
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Angus S.
3 Apr 2026
Verified reviewFriendly and efficient and in an excellent location.
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John W.
3 Apr 2026
Verified reviewEasy process.booked skis and poles for 6 people. All sorted in minutes of arrival👍
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Siobhra R.
3 Apr 2026
Verified reviewReally patient and helpful, they were lovely to deal with.
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Roger S.
3 Apr 2026
Verified reviewvery good
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Simon W.
3 Apr 2026
Verified reviewReally nice service, thank you
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Sarah M.
3 Apr 2026
Verified reviewGreat service, will use them again
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Mary T.
3 Apr 2026
Verified reviewAlways use skimium and this store in particular is excellent, lovely staff and good equipment
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Andy H.
3 Apr 2026
Verified reviewBrilliant.Easy. Excellent service in store
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Dirk B.
3 Apr 2026
Verified reviewI did not rent equipemt because I could not travel due to being stuck in qatar due to the war situation. I have asked assistance regarding a possible refund, but have been unable to get the necessary assistance
Reply from Skimium.co.uk
Hello Dirk, Thank you for your review and for taking the time to write it. However, I’m surprised by it because on March 20, after you contacted the store manager, he approved your refund, which was processed on March 24, 2026. You did receive this refund confirmation, since you replied to us on March 20. If anything remains unclear, please don’t hesitate to contact us again—we’re here to help! Otherwise, we’d appreciate it if you could change your rating if possible! Thank you :) Kindest regards, Skimium.com team
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Tria T.
3 Apr 2026
Verified reviewVery pleasant efficient staff both at pick up and drop off. Very comfortable boots.
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Fiona L.
23 Mar 2026
Verified reviewExcellent service and good quality equipment.
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Ben F.
23 Mar 2026
Verified reviewQuick service, nice staff - easy process in general.
Reviews displayed in chronological order
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