Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Hugh A.
8 Apr 2026
Verified reviewFast, high quality, everything fit perfectly.
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P. S.
8 Apr 2026
Verified reviewSuper helpful and v close to lifts
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David R.
8 Apr 2026
Verified reviewAll quick and easy and able to use my decathlon number for a discount. Took the pain out of dealing with the shop to hand over detas. Will definitely use again.
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Stephen L.
8 Apr 2026
Verified reviewGreat shop, great staff, replaced and tightened up equipment on the spot without any issues, very reasonably priced. Highly recommend.
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Emma J.
8 Apr 2026
Verified reviewMännen i butiken var väldigt trevliga och utrustningen var bra. Kunde inte önskat mig en bättre skidhyrning!
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Andy S.
8 Apr 2026
Verified reviewVery smooth experience although the resort was quiet . Very friendly and helpful staff. The equipment was in very good condition and recent models.
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David E.
8 Apr 2026
Verified reviewVery satisfied
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Jackie D.
8 Apr 2026
Verified reviewReally helpful and prompt service
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Ryan F.
8 Apr 2026
Verified reviewwe booked at the wrong store and the girls in the shop were brilliant in accomodating moving our booking to them. great customer service
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S. H.
8 Apr 2026
Verified reviewVery easy and very nice staff.
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Peter O.
8 Apr 2026
Verified reviewNo specific comments.
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T. L.
8 Apr 2026
Verified reviewShop well located, staff freindly andefficient
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Dawne S.
8 Apr 2026
Verified reviewEasy to use app and friendly service.
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Mathew M.
8 Apr 2026
Verified reviewVery helpful for a first time skier
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Georgina M.
8 Apr 2026
Verified reviewSo easy to book and staff were super friendly . Will use for next year
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Jenny M.
8 Apr 2026
Verified reviewFriendly efficient service every time.
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Irene N.
8 Apr 2026
Verified reviewThis our 4th year using Skimium, in 3 different locations. All have been great. My husband said his ski's this year were excellent, best yet. The whole family was very happy, again ☺️
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Michael C.
8 Apr 2026
Verified reviewI was not offered a choice of skis in the category I had selected and paid for
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Patrick C.
8 Apr 2026
Verified reviewWe submitted measurements and weights online in advance when booking and it would be good if the shop staff had these to hand when issuing equipment rather than having to ask everyone to provide the info again
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Tamara M.
8 Apr 2026
Verified reviewSkimium is not properly linked with Alber. I was given terrible silver level skies when I paid for the platinum equivalent, giving me a terrible day of skiing when I only had two days total. I have been promised a full refund due to this error but still waiting
Reviews displayed in chronological order