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Review Summary
runnerinn is described as a straightforward place to buy from, with customers repeatedly mentioning good prices, quick delivery and clear, easy service. Several reviews also mention prompt communication and products arriving in good condition, which makes the whole process feel smooth and reliable.
Delivery
"Good price, product matches the order, reliable delivery"
"Very good offer in proce perspective, delivered very fast, accurate description of the products."
"Clear and easy service with products arriving promptly."
Digital experience
"Easy, fast and reliable shop. Good prices."
"Really glad to have found this site great prices and quick delivery thanks."
"Despite the big distance from purchasing site to the delivery, I am satisfied with the time of receiving the goods. Price/quality ratio is super."
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A. A.
17 Sept 2024
Verified reviewTook a while to be delivered. Scheduled for a Friday but eventually delivers 3 days later on Monday
Reply from Runnerinn.com
Hello Gavin, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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A. A.
17 Sept 2024
Verified reviewEasy site and delivered on time
Reply from Runnerinn.com
Dear Baron Marcus, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Sept 2024
Verified reviewVery reliable
Reply from Runnerinn.com
Dear Jurij, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Sept 2024
Verified reviewDelivery came later than expected, but seems like good value for money
Reply from Runnerinn.com
Hello , We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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A. A.
1 Sept 2024
Verified reviewYou may have to wait 8 days for delivery but I saved £40 off any UK price for a pair of Saucony Endorphin speed 4s. So recommend.
Reply from Runnerinn.com
Dear Jenny, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Aug 2024
Verified reviewExcellent range of footwear at very competitive prices,
Reply from Runnerinn.com
Dear Rob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Aug 2024
Verified reviewGreat, easy and speedy
Reply from Runnerinn.com
Dear Samuel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
28 Aug 2024
Verified reviewExcellent range of products, ease of ordering and quick delivery
Reply from Runnerinn.com
Dear Sean, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2024
Verified reviewEverything I could wish for......ease of ordering , fast and effective delivery, great product, great price. I will definitely use again.
Reply from Runnerinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Aug 2024
Verified reviewEverything perfect ⭐⭐⭐⭐⭐
Reply from Runnerinn.com
Dear Frederik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Aug 2024
Verified reviewThanks for the excellent service
Reply from Runnerinn.com
Dear emma, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Aug 2024
Verified reviewGood Xero shoes at decent price and timely delivery. Good communication.
Reply from Runnerinn.com
Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Aug 2024
Verified reviewPakowanie kartonu w zwykły worek jest porażka przychodzą w całym zniszczonym kartonie .
Reply from Runnerinn.com
Witam, Dziękujemy za poświęcenie czasu na podzielenie się swoimi komentarzami na temat doświadczeń z nami. Ten rodzaj opinii pozwala nam zidentyfikować, co robimy dobrze, a nad czym powinniśmy popracować, aby poprawić doświadczenia naszych klientów. Dlatego doceniamy Twoją opinię. W razie jakichkolwiek wątpliwości lub komentarzy skontaktuj się z naszym zespołem obsługi klienta, wysyłając wiadomość e-mail na adres support@tradeinn.com. Dziękujemy i pozdrawiamy,
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A. A.
23 Aug 2024
Verified reviewGreat value for money! Excellent quality and no hassle!!
Reply from Runnerinn.com
Dear Gavin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Aug 2024
Verified reviewAll perfect!
Reply from Runnerinn.com
Dear Arto, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Aug 2024
Verified reviewQuick shipping. Perfect product. Perfect price
Reply from Runnerinn.com
Dear mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Aug 2024
Verified reviewVery convenient , Excellent service
Reply from Runnerinn.com
Dear Berihu, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Aug 2024
Verified reviewgood!
Reply from Runnerinn.com
Dear Albert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Aug 2024
Verified reviewGood price, but the return postage is very expensive so be aware
Reply from Runnerinn.com
Hello Mark, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
18 Aug 2024
Verified reviewExcellent service, although tracking could be improved.
Reply from Runnerinn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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