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Review Summary
Pyrex is often described as practical and reliable, with customers praising fast delivery, easy ordering, and good customer service when something arrived damaged or broken. Several reviews also mention dishes and lids that fit well, are easy to clean, and are useful for cooking, freezing, storing, and air fryer use.
Delivery
"Good experience when ordering and delivery was very quick. I was kept informed of progress throughout until delivery. I'd definitely recommend and…"
Good experience when ordering and delivery was very quick. I was kept informed of progress throughout until delivery. I'd definitely recommend and use again in the future
"Excellent product. The handle makes it easy to lift it out from the air fryer. Fast delivery. Securely packaged, no excess packaging."
"I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would…"
I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would recommend to anyone.
Digital experience
"Very pleased with both the Pyrex Casseroles. Very well wrapped. Site easy to navigate and clear instructions."
"Easy to navigate the website, product details clearly given with costs."
"Easy to use website, quick delivery."
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C. S.
31 Oct 2024
Verified reviewVery good quality! 🙂 I'm happy with my puchaise!
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S. K.
31 Oct 2024
Verified reviewProduct just as described. Delivery on time. Satisfied with order
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G. B.
31 Oct 2024
Verified reviewService and delivery were excellent, but I think the pyrex design could be improved. The cover on the large oval glass casserole dish does not sit very securely, and can therefore easily become displaced and damaged in use
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S. D.
31 Oct 2024
Verified reviewWebsite was easy to use. Products were initially out of stock, but I quickly got an email when they came back in stock - and still in time to make use of the sale!
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A. U.
31 Oct 2024
Verified reviewExtremely fast service, well packaged and was the best price
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C. M.
27 Oct 2024
Verified reviewSimple process and good delivery.
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C. B.
27 Oct 2024
Verified reviewI ordered three Cook&Store replacement plastic lids. I expected items used in the preparation and storage of food to be supplied with in individual plastic bags or similar protection. Mine were not. Mine were also dusty. I also noted the sticky identification label of one lid had been removed. Why? Did I get sent lids that had been returned by a previous customer?
Reply from Pyrex.co.uk
Dear customer, First of all, we thank you for your order. In the event of products arriving broken or damaged, we invite you to contact us via our contact form located at the bottom of our homepage or via your account if you have created one. Our consumer service will respond to you as soon as possible to resolve this incident. Your’s sincerely, The Pyrex Team
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M. D.
27 Oct 2024
Verified reviewI ordered 3 of these dishes, they are a great size as I need them when I am cooking for a crowd of about 50 odd people. They arrived promptly and were packaged well so not to incur any damage in transit. They clean up lovely without much scrubbing like non stick pans do. I might need another one as the ovens I use at our club will take 4.
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A. J.
22 Oct 2024
Verified reviewExcellent service and delivery time. Package arrived safe and fully intact, very well supported throughout the package.
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E. A.
22 Oct 2024
Verified revieweasy to order, fast delivery, product as described
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M. P.
22 Oct 2024
Verified reviewBuying was easy Pyrex is great delivery from DHL abysmal I was emailed 3 days running to say the pyrex would be delivered today but no delivery then I was emailed that the pyrex was due to be picked up from DHL warehouse 45mins away
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A. E.
22 Oct 2024
Verified reviewVery hard to find the the correct department that deals with issues
Reply from Pyrex.co.uk
Dear aviva, We are sorry for this incident, do not hesitate to contact us via our contact form located at the bottom of the page of our site, we will do our best to answer your question. Your's sincerely, The Pyrex Team
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L. M.
18 Oct 2024
Verified reviewGreat little lids to replace the glass ones which got chipped
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M. L.
18 Oct 2024
Verified reviewI recently ordered two sets of glassware from Pyrex, spending over £60, but unfortunately, one of the sets was oddly shaped and didn’t meet my needs. I decided to return it, only to be hit with a £10 postage charge! It’s really disappointing that Pyrex doesn’t offer free returns, especially when most other retailers, like Amazon, make the process hassle-free. After this experience, I’ll think twice before ordering directly from Pyrex again. I expected better customer service and more consideration for loyal customers. Next time, I’ll stick with Amazon.
Reply from Pyrex.co.uk
Dear Martin, We are sorry for this incident, do not hesitate to contact us via our contact form located at the bottom of the page of our site, we will do our best to answer your question. Your's sincerely, The Pyrex Team
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M. C.
18 Oct 2024
Verified reviewI've always used Pyrex - and I had them in my family home when I was younger. Pyrex has never disappointed so, it made sense to get this brand.
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T. G.
18 Oct 2024
Verified reviewI love Pyrex! Ordering direct was easy, and enabled me buy a replacement plastic cook and freeze lid too. The special offer made the new cook and freeze containers very good value.
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A. L.
18 Oct 2024
Verified reviewService couldn't have been better. Order placed and delivered the next day as promised. The website is easy to navigate and the details of each product are clear and helpful and ordering was straightforward. With a good range of items I was able to find exactly what I was looking for. A very good company to deal with and I would definitely use again.
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Y. R.
11 Oct 2024
Verified reviewHappy with the product and delivery, but had to chase them up to receive the invoice, which is required for our business!
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D. G.
9 Oct 2024
Verified reviewEasy to find and use. Nice clear logos/icons for what it can and can’t do.
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B. M.
9 Oct 2024
Verified reviewPerfect as always
Reviews displayed in chronological order
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