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Review Summary
Pyrex is often described as practical and reliable, with customers praising fast delivery, easy ordering, and good customer service when something arrived damaged or broken. Several reviews also mention dishes and lids that fit well, are easy to clean, and are useful for cooking, freezing, storing, and air fryer use.
Delivery
"Good experience when ordering and delivery was very quick. I was kept informed of progress throughout until delivery. I'd definitely recommend and…"
Good experience when ordering and delivery was very quick. I was kept informed of progress throughout until delivery. I'd definitely recommend and use again in the future
"Excellent product. The handle makes it easy to lift it out from the air fryer. Fast delivery. Securely packaged, no excess packaging."
"I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would…"
I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would recommend to anyone.
Digital experience
"Very pleased with both the Pyrex Casseroles. Very well wrapped. Site easy to navigate and clear instructions."
"Easy to navigate the website, product details clearly given with costs."
"Easy to use website, quick delivery."
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C. K.
17 Dec 2024
Verified reviewIts very easy to buy online and no problems with the delivery.
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M. W.
17 Dec 2024
Verified reviewThe items I wanted were initially out of stock, but I received an email notification when they were replenished. It's great to finally be able to buy what I wanted!
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A. C.
11 Dec 2024
Verified reviewPrompt service. Couldn’t find fault at all.
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B. F.
11 Dec 2024
Verified reviewBrilliant for cooking, storing and freezing food. The square shape makes them economical with space.
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C. S.
11 Dec 2024
Verified reviewAll good
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C. P.
11 Dec 2024
Verified reviewalways smooth sailing
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B. P.
11 Dec 2024
Verified reviewEasy to order was purchased as a present.
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H. M.
11 Dec 2024
Verified reviewProduct OK, as described but see below for delivery complaint.
Reply from Pyrex.co.uk
Dear Howard, We are sorry for this incident, do not hesitate to contact us via our contact form located at the bottom of the page of our site, we will do our best to answer your question. Your's sincerely, The Pyrex Team
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M. T.
10 Dec 2024
Verified reviewVery poor customer service/care I contacted Pyrex via there message system that asks you to only message once and wait a reply last Thursday as only received half my order that I have paid for and no response to acknowledge or apologise for this which I am still awaiting a reply for to find out what has happened to my missing items!
Reply from Pyrex.co.uk
Dear Maureen, We are sorry for this incident, do not hesitate to contact us via our contact form located at the bottom of the page of our site, we will do our best to answer your question. Your's sincerely, The Pyrex Team
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P. L.
10 Dec 2024
Verified reviewPyrex is the best. I bought a 22cm x 22cm baking dish. Easy to order and arrived promptly.
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S. C.
10 Dec 2024
Verified reviewThis was my 2nd order with them. The first was OK but this one arrived with one damaged item and one missing item. The company initially refused to accept responsibility for the damaged item until I threated them with Trading Standards. They then sent me a list of proof they required that I bought the damaged item from them which I have just sent. Still waiting to hear whether they will refund me or replace the damaged item and send me the missing one. Very bad customer service. Doubtful I will buy from them again and would not recommend them.
Reply from Pyrex.co.uk
Hello , We are sorry that your experience with us was not the best. We take good note of your comment and will pass this on to our customer care team in order to improve our service. Your’s sincerely, The Pyrex Team
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Z. B.
10 Dec 2024
Verified reviewExcellent as always and packaged very securely
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S. C.
10 Dec 2024
Verified reviewThe shipping price is crazy. I bought on discount. Two of my lids fit perfectly and one is a little big. See below about wasteful packaging.
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J. B.
6 Dec 2024
Verified reviewExcellent multi-purpose cookware, much better than using plastic. I particularly like the well-fitting lid on the casserole dish.
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A. T.
6 Dec 2024
Verified reviewWas watching this 0.8l pyrex lid for a while now. Free shipping closed the deal. Their shipping packages are designed for large items so receiving a letter size item in a huge box 📦 was a bit of meme situation. Anyway, happy with my purchase!
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F. G.
6 Dec 2024
Verified reviewWebsite is easy enough to navigate.
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A. S.
5 Dec 2024
Verified reviewOne product was broken. I emailed your company reply us. But you didn’t follow up and exchange the product. Unfortunately I was unlucky to order
Reply from Pyrex.co.uk
Hello Angela, We are sorry that your experience with us was not the best. We take good note of your comment and will pass this on to our customer care team in order to sort this out as soon as possible. Your’s sincerely, The Pyrex Team
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S. M.
1 Dec 2024
Verified reviewThese are brilliant. Thick quality baking trays. Made from a healthy and sustainable material. My dad was diagnosed with blood cancer and has yo avoid use of all metals when cooking. These are perfect. I even snapped up some for myself. Everywhere else had sold out, perfectly packaged.
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S. D.
1 Dec 2024
Verified reviewEasy to use web site,customer service excellent,and delivery great
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G. A.
1 Dec 2024
Verified reviewGood product ! Items very well packaged, quick delivery. The labels on the products are a nightmare to remove, a low tack solution would be adequate.
Reviews displayed in chronological order
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