Review Summary
naturalworldeco-shop comes across as a brand people return to for its comfortable shoes, easy ordering, and fast shipping. Several customers describe the products as beautiful, great quality, and exactly as expected, with some saying they now own several pairs.
Delivery
"Easy to find the items that you want and quick dispatch and delivery."
"Great shoes for summer! Fast and accurate shipping."
"Everything excelllent. Fast shipping. Greetings from Austria 🇦🇹"
Digital experience
"This is the third purchase I have made and navigating the site is very easy. I have not been disappointed with any of the purchases (6 pairs of…"
This is the third purchase I have made and navigating the site is very easy. I have not been disappointed with any of the purchases (6 pairs of shoes!) They are so comfortable and great value.
"The shop was fine, it was easy enough to find the product I wanted."
"Easy to find what you want, and the website looks refreshing"
Choice
"Wide selections of nicely made shoes of well materials, many that would bring a better and natural comfort for your feet!"
"Easy to navigate - lots of options ❤️ I have several pairs already 👍🏼"
"Ordering is super easy and delivery is fast, they only issue is having lots of choice of nice models in great colours 😉"
Team expertise
"Always a pleasure dealing with a company that knows what it is doing and that provides really good products that you can rely on"
"Profisional service and support"
"Very good, great service. I would recommend."
Responsiveness
"Friendly customer service that responds quickly, fast shipping, and reliable delivery."
"Fast service"
"My UK order went smoothly. Customer service were efficient in replying when I needed a tracking update. Very happy with the service provided."
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A. A.
19 Sept 2022
Verified reviewGood
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A. A.
19 Sept 2022
Verified reviewI did not know when I placed this order that this company does not accept returns from the UK. I think this should be made much clearer. Given that I spent £36, and the shoes do not fit me, this is a very expensive mistake for me.
Reply from Natural World Eco
Thank you for the review. Unfortunately due to the brexit in UK the returns are under Customer own expenses. You can ship the shoes to our warehouse which the address is on the footer of the website but please note that on the terms and conditions it is clearly specify on the returns section. Please feel free to contact us if you have further questions. Thank you!
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A. A.
19 Sept 2022
Verified reviewLove the product, it’s a shame that we can’t return items (post Brexit I presume) as I wanted to buy 2 pairs to check for size.
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A. A.
19 Sept 2022
Verified reviewadorei o produto e a rapidez. já usava e continuarei a usar os vossos produtos. o conforto, o estilo e a filosofia de proteção ambiental
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A. A.
19 Sept 2022
Verified reviewThe shoes were delivered within seven days which was what I expected.
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A. A.
19 Sept 2022
Verified reviewEasy and quick to order
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A. A.
3 Sept 2022
Verified reviewPerfect
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A. A.
3 Sept 2022
Verified reviewGreat great shoes. But they send me the wrong color. I will buy more anyway.. They are so confortable and pretty.
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A. A.
3 Sept 2022
Verified reviewMy first option would have been to try and buy another pair of these shoes locally as I am not usually much of an Internet shop, but ai was unable to find a stockist close to my home town. However the whole ordering process on line was simple and efficient and I would not hesitate to recommend this company or its products
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A. A.
3 Sept 2022
Verified reviewGreat service, great costumer support!
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A. A.
1 Sept 2022
Verified reviewMy order arrived quickly and in perfect condition. I like that only paper and cardboard were used to wrap and package the shoes.
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A. A.
31 Aug 2022
Verified reviewNatural World Eco have a good customer care department. They respond very quickly to enquires. My order did get stuck in customs and for some reason was returned, however they were quick to look into it and send me my order back. My only hesitation is the returns, if the product doesn’t fit, you have to pay for it’s return and estimate if there will be a customs charge which will also need to be covered. A little time consuming and complicated. Otherwise a wonderful product and nice people.
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A. A.
31 Aug 2022
Verified reviewSite was good and selection and payments good. Delivery advertised as 72 Hours, but certainly was't. No Notification of delivery date or card from DPD that they had tried to deliver. No email regarding status until I contacted the tracking service re where the collection Point was. All this needs to be more explizit on completion of the Order. Texts were sent but given the high number of spam texts were not opened. The texts had no collection or re-delivery information - amiss! Finally picked up the shoes 2 weeks after ordering when collection location revealed. Not good enough.
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A. A.
30 Aug 2022
Verified reviewOne of the best products, because of the fabric and material. The shoes are very comfortable and easy to wear. the site works very well and the deliver is perfect. Very satisfied overall.
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A. A.
28 Aug 2022
Verified reviewgoede informatie en distributie van de bestelling
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A. A.
26 Aug 2022
Verified reviewNice eco friendly products, good prices and fast shipment.
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A. A.
25 Aug 2022
Verified reviewTop firm with quality products!
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A. A.
25 Aug 2022
Verified reviewGreat, as always! :)
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A. A.
23 Aug 2022
Verified reviewGreat website. Delivery took a while but that wasn’t a problem.
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A. A.
23 Aug 2022
Verified reviewThe delivery have cost
Reviews displayed in chronological order