Go to website
Review Summary
naturalworldeco-shop comes across as a brand people return to for its comfortable shoes, easy ordering, and fast shipping. Several customers describe the products as beautiful, great quality, and exactly as expected, with some saying they now own several pairs.
Delivery
"Easy to find the items that you want and quick dispatch and delivery."
"Great shoes for summer! Fast and accurate shipping."
"Everything excelllent. Fast shipping. Greetings from Austria 🇦🇹"
Digital experience
"This is the third purchase I have made and navigating the site is very easy. I have not been disappointed with any of the purchases (6 pairs of…"
This is the third purchase I have made and navigating the site is very easy. I have not been disappointed with any of the purchases (6 pairs of shoes!) They are so comfortable and great value.
"The shop was fine, it was easy enough to find the product I wanted."
"Easy to find what you want, and the website looks refreshing"
Choice
"Wide selections of nicely made shoes of well materials, many that would bring a better and natural comfort for your feet!"
"Easy to navigate - lots of options ❤️ I have several pairs already 👍🏼"
"Ordering is super easy and delivery is fast, they only issue is having lots of choice of nice models in great colours 😉"
Team expertise
"Always a pleasure dealing with a company that knows what it is doing and that provides really good products that you can rely on"
"Profisional service and support"
"Very good, great service. I would recommend."
Responsiveness
"Friendly customer service that responds quickly, fast shipping, and reliable delivery."
"Fast service"
"My UK order went smoothly. Customer service were efficient in replying when I needed a tracking update. Very happy with the service provided."
-
A. A.
7 Jun 2023
Verified reviewIt was a good experiente! The products are realy Nice and good!
-
A. A.
7 Jun 2023
Verified reviewExcellent! Fast shipping. I was very satisfied. Good shoes, good shopping.
-
A. A.
7 Jun 2023
Verified reviewAll is great👍🏻
-
A. A.
7 Jun 2023
Verified reviewIt´s been more than 20 days since I order a pair of shoe and I haven´t received them yet.
Reply from Natural World Eco
Thank you for the review. I can see that order has been delivered. Please confirm to us via email to info@naturalworldeco-shop.com that everything is correct. Thank you!
-
A. A.
7 Jun 2023
Verified reviewShoes I ordered looked exactly as on the pictures. The shipping was really fast and everything went well!
-
A. A.
7 Jun 2023
Verified reviewThey do not comply with the Dutch law regarding returns.
Reply from Natural World Eco
Thank you for the review. As clearly stated on the online store the 5 euros for the original shipping are not refundable. When returning a package we do refund the shoes amount but not the original shipping costs. Please feel free to contact us if you have further questions. Thank you!
Reply from A. A.
It doesn’t matter whether or not you add it on your website. According to European law you are obliged to refund the shipping cost as well, in case the whole order is returned: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm. So putting this on your website, in the terms and conditions, is against the law.
Reply from Natural World Eco
Sorry, the law doesnt say that we need to refund the 5 euros original shipping. Thank you!
Reply from Natural World Eco
Sorry, the law doesnt says we need to refund the shopping costs. Thank you!
Show exchanges Hide exchanges -
A. A.
7 Jun 2023
Verified reviewShoes were good but far too small. I returned by tracked post from UK to Spain. The tracking tells me there was no one to accept the parcel. Despite several messages to the company with details of courier, and asking to rearrange delivery, I've had no response. Not impressed.
Reply from Natural World Eco
Thank you for your review. Please check the spam inbox as we have answer to all your emails. Thank you
Reply from A. A.
Thanks to Natural World for getting back to me. It seems there was an excess charge from the Post Office on my shoe return, which i why they could not be accepted. I would give the actual shoes 4 stars - but make sure you size up to the next size!!
Show exchanges Hide exchanges -
A. A.
7 Jun 2023
Verified reviewI love this company. Their products are vegan, sustainable, very comfortable, fantastic range of colours and styles. I have purchased several pairs and want more! Slightly more expensive but worth it. Highly recommended.
-
A. A.
7 Jun 2023
Verified reviewLovley colour, good fit
-
A. A.
7 Jun 2023
Verified reviewI am very pleased with my purchases. These cotton shoes are very cool in hot weather.
-
A. A.
7 Jun 2023
Verified reviewSpeedy service ( from Spain to Portugal).
-
A. A.
7 Jun 2023
Verified reviewLovely product just as advertised. Those living in the UK, be prepared to wait a bit for the delivery.
-
A. A.
7 Jun 2023
Verified reviewEasy to buy and very quickly shipment. It is my the second pair of shoes.
-
A. A.
7 Jun 2023
Verified reviewLove the feel, look and comfort. Best shoes of this kind I have ever bought. Took a while to arrive, but well worth the wait.
-
A. A.
7 Jun 2023
Verified reviewThey have great products👌
-
A. A.
7 Jun 2023
Verified reviewReally fast delivery. Great quality shoes.
-
A. A.
7 Jun 2023
Verified reviewGood shoes, carton packaging, quick delivery. Would purchase again.
-
A. A.
7 Jun 2023
Verified reviewI like the shoes and have bought them over a number of years. Using their website, ordering and delivery were very straightforward.
-
A. A.
7 Jun 2023
Verified reviewFantastic
-
A. A.
7 Jun 2023
Verified reviewShoes did not fit. I had to return them and pay the postage myself which amounted to about half the value of the shoes. I emailed to point out that the shoes also had a flaw but have had no response. It has been over a week and I have also not received a refund
Reply from Natural World Eco
Thank you for the review. The refund will be issue as soon as we get the package. Unfortunately we dont have any email under your email account, would you mind to send it again? Thank you!
Reply from A. A.
My email address is debbieshaw@blueyonder.co.uk
Show exchanges Hide exchanges
Reviews displayed in chronological order
Contact
Go to website
Certification
