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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
26 Jul 2022
Verified reviewFast delivery and product according to ordered.
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A. A.
26 Jul 2022
Verified reviewShocking service followed by even worse customer service especially by the customer service manager Andrea Lenihan who is abusive and disrespectful. Still awaiting a refund and just receive lies when I do finally get a reply. Had to get my bank involved to try and get a refund now. Hidden charges for international customers by their chosen delivery provider and when I didn’t accept the charge I was told by the manager “ooh you can count” “you’re the only English person to moan” followed by when I said don’t speak to me like that she replied “don’t worry I won’t” and ended the call. After calling back I was told she is unavailable and I couldn’t speak to anyone else. Absolute shocking customer service manager who is giving Motostorm a very bad name.
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A. A.
26 Jul 2022
Verified reviewMy order was correct, well packed & received it in just 6 days even though I'm from the Philippines. Keep up the good work. Will definitely order again. Thanks!
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A. A.
25 Jul 2022
Verified reviewGreat products, competitive and efficient
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A. A.
25 Jul 2022
Verified reviewA reliable online shopping site for motorcycle accessories.
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A. A.
25 Jul 2022
Verified reviewParfait
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A. A.
25 Jul 2022
Verified reviewThe exhaust arrived in perfect condition, very well packaged. The delivery was very fast.
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A. A.
25 Jul 2022
Verified reviewGood company quick delivery unfortunately the product I purchased was poor
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A. A.
25 Jul 2022
Verified reviewFast process and delivery
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A. A.
25 Jul 2022
Verified reviewShipping was fast and product was correct and packed well,had a international fee but was only 10 dollars or so
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A. A.
25 Jul 2022
Verified reviewExhaust is amazing! However, instructions on how to install could be improved. Label the parts in the diagram clearly. The holes on the bracket included doesn't align so I was only able to use 1 hole. I'm also missing 1 rubber protector for the springs. But everything else, it's pretty good.
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A. A.
25 Jul 2022
Verified reviewDelivered super fast to UK, excellent product and customer service
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A. A.
25 Jul 2022
Verified reviewWebsite is easy to navigate, quick delivery w/o problems. I did not have to interact with customer service, therefore I cannot review that aspect. So far everything I ordered has arrived without dismay. Thank you Motostorm!
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A. A.
25 Jul 2022
Verified reviewSchnelle und komplette Lieferung, gut verpackt!
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A. A.
25 Jul 2022
Verified reviewFast delivery, arrived sooner than expected. Great experience overall.
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A. A.
25 Jul 2022
Verified reviewSuper fast delivery and exactly what I ordered
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A. A.
25 Jul 2022
Verified reviewI wrote two emails asking questions before placing an order which were not responded. Prices are generally higher than their competition and only practical with web price matching or discount coupons. Shipping is very efficient and quick and the store offers a variety of excellent brands, but general customer service is utter rubbish.
Reply from Motostorm.it
We are sorry you are not satisfied with the service we offered. There were various emails you exchanged with us where we thoroughly answered all your requests - we accepted various Match prices requests and explained how the website works. We are sorry all this was still not enough for you to be satisfied with us.
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A. A.
23 Jul 2022
Verified reviewGood. Fast shipping.
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A. A.
23 Jul 2022
Verified reviewMOTOSTORM HAD THE PARTS I WANTED TO INSTALL ON MY MOTORCYCLE AT A REASONABLE PRICE. SHIPPING FROM ITALY TO ALASKA TOOK FOUR DAYS PARTS WERE PROFESSIONALLY PACKED NO DAMAGE INCURRED. I WILL USE THEM IN THE FUTURE.
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A. A.
23 Jul 2022
Verified reviewCheap prices, quick delivery to Quebec but unfortunately the customer service was a little slow to respond to my inquiry. I would still highly recommend and deal with again in a heartbeat as my order was perfect in itself. Thank you!
Reviews displayed in chronological order
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