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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
28 Mar 2023
Verified reviewExcellent Service
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A. A.
28 Mar 2023
Verified reviewTheir prices are dishonest, they imply that they include vat but then don't, making you pay a penalty to the shipper to receive your shipment. I would warn others not to use motostorm.it while they maintain this unsavory practice!
Reply from Motostorm.it
The UK is not a part of the EU since January 2020 and since then everytime anyone buys from the EU, they do not pay taxes to us – but they are requested to pay Custom charges – we indicate this in the website and in the confirmation email the customer receives once the order is placed for anyone that might not know this.
Reply from A. A.
That is only received after the purchase has already been made. On the check out it explicitly says the Shipping and Tax (vat.) to the UK is 17euros but you are not actually including any tax or vat in that. this is more then just dishonest its fraud!!!!
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A. A.
28 Mar 2023
Verified reviewPlenty of options, response to email inquiries were slow. Hoping the next purchase is a better experience.
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A. A.
28 Mar 2023
Verified reviewVery fast and trustworthy. Will buy again.
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A. A.
28 Mar 2023
Verified reviewThis will be my first time using it. However, I felt that it was very short from ordering to delivery. I am happy with the conscientious pricing even including the shipping fee. I would like to use it again next time. thanks
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A. A.
28 Mar 2023
Verified reviewSuper easy to order and smooth process. Item arrived faster than expected.
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A. A.
28 Mar 2023
Verified reviewFast and easy
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A. A.
28 Mar 2023
Verified reviewLeider hatte der Helm den ich bestellt hatte Beschädigungen.
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A. A.
28 Mar 2023
Verified reviewPerfect!
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A. A.
28 Mar 2023
Verified reviewat their BEST as ALWAYS!
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A. A.
28 Mar 2023
Verified reviewLa merce è arrivata sana e salva L'imballo non era danneggiato ed è stato maneggiato con cura. Penso che sia un ottimo negozio Apprezzerei il tuo favore se ci fosse un'altra opportunit
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A. A.
26 Mar 2023
Verified reviewthis was one of the fastest delivery from another country (italy). it is a very good helmet.
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A. A.
26 Mar 2023
Verified reviewI don't normally do reviews, but Motorstorm are by far one of the best of my online stores for orders, sevice and delivery's. P.F. Australia.
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A. A.
26 Mar 2023
Verified reviewgood shop!
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A. A.
26 Mar 2023
Verified reviewIt's very good .. the only issue is taking too long to grap the items and shipped it
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A. A.
26 Mar 2023
Verified reviewI received a different type, different size, and not enough quantity. And one month late. What are you thinking? The courage to write a review is amazing!
Reply from Motostorm.it
Hello, if you have any issues with your order you can contact our customer service andrea@motostorm.it we will be happy to help you with any problems.
Reply from A. A.
motostorm, Thank you for your help. Now, AGV K-3 SV CHEEKPADS SIZE XL AGV K-1 KITO28 cheek pads size XL The above have not yet arrived. Please send it as soon as possible.
Reply from Motostorm.it
Hi, you have been sent an email regarding the order 502613.
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A. A.
26 Mar 2023
Verified reviewGreat price and super fast shipping
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A. A.
26 Mar 2023
Verified reviewVery good service - fast and no mistakes.
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A. A.
26 Mar 2023
Verified reviewPrezzo concorrenziale e consegna rapida! Inoltre nessuna sorpresa di costi aggiuntivi alla consegna! Ottimo
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A. A.
26 Mar 2023
Verified reviewGreat
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