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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
13 Jun 2023
Verified reviewThe response is also fast, and the polite response is very wonderful! I would like to use it again if I have a chance.
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A. A.
13 Jun 2023
Verified reviewCheapest price I could find, and delivered within a week. Can’t ask for much more
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A. A.
13 Jun 2023
Verified reviewIt’s not what I order In the pic looks black So it’s not good thanks for that
Reply from Motostorm.it
Hello, please check your inbox, you have been contacted by customer service.
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A. A.
13 Jun 2023
Verified reviewThe product I purchased has arrived well. The store's response is solid. However, I would be happy if it arrived a little earlier.
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A. A.
13 Jun 2023
Verified reviewMy purchase experience was excellent! They have a price match guarantee and honoured it even after I placed an order.
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A. A.
13 Jun 2023
Verified reviewdid just what was told would be done and correct product
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A. A.
13 Jun 2023
Verified reviewfast delivery, great price and great customer service. Motostorm is my go to company for my motorcycle needs
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A. A.
13 Jun 2023
Verified reviewCustomer service was perfect and got my shipment in 5 days to kuwait
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A. A.
9 Jun 2023
Verified reviewNever having ordered from Motostorm, I was a little wary. However, the price was very competitive and their shipping estimate was spot on. Bottomline, I will continue to consider Motostrom when I need quality parts and accessories.
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A. A.
9 Jun 2023
Verified reviewTop, very fast shipping! Recomendation!
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A. A.
9 Jun 2023
Verified reviewEven items that are not handled in Japan were able to be purchased at "Motostorm". I am very grateful. Thank you again for your prompt response and delivery. I definitely want to enjoy shopping at "Motostorm" again.
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A. A.
9 Jun 2023
Verified reviewService was first class definitely use them again 👍
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A. A.
9 Jun 2023
Verified reviewVery fast shipping to United States. Great company!
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A. A.
9 Jun 2023
Verified reviewBest prices. Excellent merchandise description, pre-purchase communication as well as overall expedited shipping and packaging/handling quality. Planning to become a long-term client.
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A. A.
9 Jun 2023
Verified reviewGreat service
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A. A.
9 Jun 2023
Verified reviewFast and perfect
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A. A.
9 Jun 2023
Verified reviewIf ordering from UK beware of the additional customs cost you’ll have to pay, The cost is mentioned on the site but the delivery charge to Uk I thought covered it but just been charge £76 on top of a £370 pair of boots. The site needs to make this clearer to see if it’s worthwhile, Motostorm eventually got back to me about a delay in delivery but only after chasing so it been nearly 3 weeks instead of the 7 days advertised. Boots are good quality, service good eventually I’d be wary of using again just beyond the customs cost that’s not clear at the time of ordering
Reply from Motostorm.it
We are sorry about your experience. We do indicate that customers outside of the European Community might be subjected to Customs charges upon delivery of the package, this is indicated both in our Website in the Payments page: https://www.motostorm.it/en/payments.html It is also indicated in the confirmation email we send after the order is placed. The UK has been out of the EU for a few years now, the conditions of sale have changed since then for orders in all of the European community.
Reply from A. A.
I did say that it’s mention but having an indication of the cost for customs is needed. It roughly an additional 30-40%, so UK customers need to factor this into the overall cost, My boots were £400+ in the end, not sure I’d have gone ahead if I’d known this up front.
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A. A.
9 Jun 2023
Verified reviewVery good pricing and quick shipping. Item was packaged well and arrived safely.
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A. A.
9 Jun 2023
Verified reviewI had to request a last-minute change to my order, and they were very accommodating, and got my order to me via International shipping very quickly! Excellent gear and great prices. Thank you Motostorm, I'll be shopping here again!
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A. A.
9 Jun 2023
Verified reviewVery satisfied . With the product the fast respond and shipping
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