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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
18 Jul 2023
Verified reviewI bought a Caberg freeride carbon fibre helmet. Nice helmet. It took two months to arrive. Polite emails by way of explanation but not good enough.
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A. A.
17 Jul 2023
Verified reviewI had purchasef the wrong product.. They canceled it very fast before shipment. Very trustful, fast and polite conversation.
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A. A.
17 Jul 2023
Verified reviewAlles in Ordnung. Empfehlenswert!
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A. A.
17 Jul 2023
Verified reviewThis was my second order from Motostorm, and it actually exceeded my last one. Quicker shipping, excellent communication, painless shopping experience all the way around. I wish companies in the US would do business like Motostorm. Bel lavoro ragazzi!
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A. A.
17 Jul 2023
Verified reviewThank you. I am very satisfied with the product, purchase and delivery. Delivered to Slovenia in a few days. Thank you.
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A. A.
17 Jul 2023
Verified reviewFirst of all, the actual product is different from the product posted photo. In the photo, a large rear spoiler of the same color as the body is installed, but in reality, a small black spoiler (the same spoiler as the normal FF805) is installed. The decisive factor in our purchase was the large size spoiler, so it is very disappointing. The product price is never cheap, so the shock is big. After the product arrived, I was disappointed, but when I was looking at the motorcycle news on the Internet, I saw the latest LS2 information that a large spoiler was scheduled to be released as an option, so now I'm going to buy it. I am looking forward to it. Actually, when it goes on sale, I would like MotoStorm to send me an optional large spoiler as a service.
Reply from Motostorm.it
Hello, We would like to apologize for the inconvenience caused by this mistake. The pictures on the website were indeed wrong, and we fixed it thanks to your report. As for the order, if you are not satisfied with the purchase, you can return the helmet to us within 30 days from reception and get a refund. We will send you a shipping label to avoid any additional cost from your side.
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A. A.
16 Jul 2023
Verified reviewGreat deal, great price a quick shipping to the US. EXACTLY what I was looking for
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A. A.
16 Jul 2023
Verified reviewEen prima prijs. En zeer snel geleverd topper 👍👍👍
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A. A.
16 Jul 2023
Verified review4 stars because order took so long, plus no mounting plate came with box.
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A. A.
16 Jul 2023
Verified reviewSorry to give a 2star but did not expect a charge of £64.0 ,as well as £16.for shipping, sorry but won't be buying, from your self again.
Reply from Motostorm.it
Since Brexit the import rules have changed in the UK. when purchasing within the EU the price of the product will be excluding VAT, but when the package arrives on the British territory, the British customs will ask the recipient to pay the taxes in the UK. The bill is sent from customs to the recipient through the transport company. There is a reminder of this practice in the payments policy section on our website, as well as in the order confirmation sent by email when the order has been placed successfully. Kind regards
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A. A.
16 Jul 2023
Verified reviewThe order arrived in good condition and on time. motostorm service is also very good. good job. thanks.
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A. A.
16 Jul 2023
Verified reviewFast delivery, super service! Grazie tanto!
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A. A.
16 Jul 2023
Verified reviewGreat prices and very fast shipping. Great service
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A. A.
15 Jul 2023
Verified reviewI researched some helmets and came across MT helmets, I really like the design and the only place that sell it was Motostorn. I ordered a MT helmet from motostorm last month. 2 weeks later I check on my order and saw they still didn’t process the items. So I contact them, they said they made a misteak the size isn’t there any more, so I said ok no problem, another color is fine. Waited 2 more weeks, the item wasn’t processed yet. I then requested to cancel the order and got a refund. A week later I gave motostorn another chance and ordered a different helmet Agv k6 S in a size Small. I received a email that it shipped the next day. I was very happy. The item came in 5 days. The shipping experience was much better. However, when the item came the helmet was the wrong size. I ordered size small and the helmet came in size X-small. I was not very happy with motostorm experience for my past 2 orders. I contacted them about the wrong size helmet but I have not recieved a response yet. So far the experience has not been so great.
Reply from Motostorm.it
Hello, our apologies for any inconvenience caused. You have just been contacted by customer service, please check your inbox.
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A. A.
15 Jul 2023
Verified reviewI an very satisfied with the quick responspe.
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A. A.
12 Jul 2023
Verified reviewFast shipping great customer service
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A. A.
12 Jul 2023
Verified reviewNo problem Good transaction
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A. A.
12 Jul 2023
Verified review迅速な配送手配が良かった！
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A. A.
12 Jul 2023
Verified reviewfast shipping, everything came as expected
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A. A.
12 Jul 2023
Verified reviewSite was easy to use, great selection of products. Response to email queries were a little slow (>48hr response time) but they did eventually reply.
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