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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
25 Sept 2023
Verified reviewQuite fast delivery!
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A. A.
25 Sept 2023
Verified reviewFalsche lieferung bekommen.
Reply from Motostorm.it
Wir haben das Produkt versandt, das direkt von der Marke angekommen ist. Nachdem Sie mit Ihnen und ihnen in Kontakt getreten sind, scheint ein Fehler in der Verpackung aufgetreten zu sein. Wir haben Ihnen die kostenlosen Rückfahrkarten zugesandt, damit Sie eine Rückerstattung erhalten können, sobald der Artikel wieder bei uns eintrifft. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.
Reply from A. A.
Paket wurde heute bei ihnen zugestellt
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A. A.
25 Sept 2023
Verified reviewperfect deal, thanks!!!
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A. A.
25 Sept 2023
Verified reviewI found the liner for my Nolan n103 helmet easily, submitted my order and got an optimistic delivery date. Being a first time customer the following delayed delivery date caused a little concern. After a short wait, think it was a week, the status changed to processed and shipped. I received the package in perfect condition as if I ordered it locally not from halfway around the world. Thanks! I have a new helmet again complete with wear marks.
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A. A.
25 Sept 2023
Verified reviewQuick shipping, great packaging and amazing Ohlin shocks at the lowest price . Its a win win and my bike feels brand new.
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A. A.
25 Sept 2023
Verified reviewVery fast shipping to Canada. Product wrapped and packaged well no issues at all. Very happy with the SW Motech crash bars for my 2023 Kawasaki Versys 1000 LT SE. I was not able to order in Canada product out of stock for at least 8-10 weeks but found them online at Motostorm. It still was cheaper for me to order and purchase in Europe (Italy) even with shipping and duty cost and currency conversion. First time using Motostorm very pleased!
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A. A.
24 Sept 2023
Verified reviewProduct is good but takes very long for arive. Thats why 4 star and no 5 star rating. Product itselves is very good and well packed
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A. A.
24 Sept 2023
Verified reviewFast shipping great
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A. A.
24 Sept 2023
Verified reviewSúper rápidos en el despacho y envío, compré desde mexico y todo excelente sin duda seguiré comprando con ustedes.
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A. A.
24 Sept 2023
Verified reviewI ordered a bunch of accessories for my Tuareg 660. One part I needed I missed and there was no helpful prompt stating that it was needed for other pieces I purchased to work. Because of this I waited till everything showed up then came to this understanding. Which, living in America causes a bit more of a wait. So after realizing that I needed to order another part I made my choice and clicked order. Then to only find out after the supposed shift date they weren't in stock and I had to wait 6 weeks or get a refund. Guess I'm too loyal, all my accessories for my Tuareg have been purchased through motostorm, so I just rolled with the punches. It eventually ended up arriving 3 days earlier than the second ship date, oh well.
Reply from Motostorm.it
When purchasing a top case, the description on our website indicates the accessories you need to install it, we are sorry you have not seen it timely. The required accessory that you then purchased had an unexpected delay in production at the brand, we immediately comunicated it to you and you kindly agreed to wait, of course we always ship the earliest possible, so when we have received the item earlier than expected we have shipped it immediately to you. we apologize for the inconvenience caused by the delay.
Reply from A. A.
The item was also sold when it was unavailable. As well as I was given a shipping date that was unrealistic.
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A. A.
23 Sept 2023
Verified reviewEnvío rápido (4 días) y en buenas condiciones.
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A. A.
23 Sept 2023
Verified reviewThe best❤️❤️❤️❤️
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A. A.
23 Sept 2023
Verified reviewSo many issues with this company. Basically it's a drop shipping site. They will look like they have stock but they don't. Its ordered after your purchase meaning the delivery date is massively wrong. Communications with the company are poor and they don't reply when given a difficult question. Also they state on their website about duties within the eu but don't list the countries. I wouldnt recommend buying from them until you've got an email reply regarding your query. I ended up waiting weeks longer and could have gotten it cheaper are duties from sportsbikeshop.co.uk Be very careful.
Reply from Motostorm.it
Hello, we are sorry you are not happy with your experience with us. On the website it is indicated clearly when an item is in stock and when it is not - "In stock - ships within 24 hours" for what we do have available in our warehouse, while "Shipment in xx days" for what is not and we have to order from manufacturers. Your order was placed on August the 20th and before proceeding with payment we indicated shipment programmed for August the 29th - not delivery by that date. Your order was then shipped on August the 30th - one day after the expected date. As for the Custom duties, the UK has not been a part of European Union since 2020, after Brexit, so you are not going to be requested VAT in our website, but obviously you will have to pay custom charges to your Country. That is the reason we do not list the countries; those who are part of the Eropean Union know it.
Reply from A. A.
You don't make the fact its not in stock very clear. You also didn't bother to even answer my last email. You're very quick to reply here though. Still could have gotten this item cheaper and actually in time for my trip which this arrived after.
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A. A.
23 Sept 2023
Verified reviewSuper, merci 👍
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A. A.
23 Sept 2023
Verified reviewThe item I wanted was no longer available. But when the 2.0 was available I got a email from them. Ordered it and a week later it was a home. From Italy to Netherlands.
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A. A.
22 Sept 2023
Verified reviewThis was my second time ordering from Motostorm. I knew Italy was on holiday so I expected a slight delay on my order. They advised when it would be processed and I received my items five days after that date after what was a holiday weekend here. I have been impressed on both occasions with the speed of delivery.
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A. A.
21 Sept 2023
Verified reviewProduct was great, Nice customer service
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A. A.
21 Sept 2023
Verified reviewVery professional, excellent communication, fast delivery!
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A. A.
21 Sept 2023
Verified reviewThe item seemed to be available nowhere else. It arrived here, (B.C. Canada) in only 5 days. Very; impressive.
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A. A.
21 Sept 2023
Verified reviewTook a few emails to find out when my order was being shipped, but after Motostorm contacted me and cleared it up, it shipped when said and arrived in good order as described. Very happy with my order and would order again from Motostorm. Thanks
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