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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
6 Dec 2023
Verified reviewGreat price on the Dainese Smart Jacket, and very quick delivery. Thanks!
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A. A.
6 Dec 2023
Verified reviewFast delivery and excellent products! Price is plus!
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A. A.
6 Dec 2023
Verified reviewFast shipping, great products and accurate descriptions… I greatly recommend!!
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A. A.
6 Dec 2023
Verified reviewOrder was fast and accurate.
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A. A.
6 Dec 2023
Verified reviewThe selection of product is great, and the pricing is very very competitive:):) The processing time of getting the order to you, after ordering it, is excellent:) I would definitely recommend Motostorm:)
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A. A.
6 Dec 2023
Verified reviewIn all honesty. After reading some of the poor reviews I was very concerned with ordering from motostorm. But to be fair, they were very helpful with me to get the right Rizoma mirrors, adapters and indicators for my S1000RR so no complaints there. The tracking was spot on and as it was shipping to the UK, I had the VAT to pay on the item and was notified through UPS Parcels and paid this via them so no bother. The parts arrived when they said they would and I've already fitted the mirrors which look amazing and the indicators will be next. My only gripe and why I didn't give 5 stars is that after I ordered and paid my money I sent a couple of enquiries and they were ignored. It would of made the difference if they had carried on with the great customer support after I paid and certainly put my mind at rest on a few matters. Overall though I have no complaints and happy to buy something from them again.
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A. A.
6 Dec 2023
Verified reviewFast delivery, high quality.
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A. A.
6 Dec 2023
Verified reviewWonderful experience, just as described, product was delivered QUICKLY. Will definitely shop here more. Thank you!
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A. A.
6 Dec 2023
Verified reviewEverything was fine. One week from Italy to Thailand.
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A. A.
6 Dec 2023
Verified reviewI can enjoy shopping thanks your fast and very kindly service.
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A. A.
6 Dec 2023
Verified reviewGreat website, quick shipping. Thank you!
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A. A.
6 Dec 2023
Verified reviewFast shipping. Product as advertised.
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A. A.
6 Dec 2023
Verified reviewSuperschnelle und korrekte Abwicklung und Lieferung.
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A. A.
6 Dec 2023
Verified reviewThe website & purchase process was easy to follow and straightforward to use.
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A. A.
6 Dec 2023
Verified reviewGot my order pretty quickly. And the pants fix perfect for me. Matches up great with my dainese jacket
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A. A.
6 Dec 2023
Verified reviewall smooth
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A. A.
5 Dec 2023
Verified reviewRipped off. Never prompted at payment that I would be paying an extra $300 for customs, May as well have purchased at home!! Never again, don’t buy from this company, I bet this doesn’t make it to the review site! I’m filthy, wife thought she was doing a great thing and found a competitive price but sadly disappointed. Buyer beware.
Reply from Motostorm.it
Hello, we are sorry you are not satisfied with the service. We do indicate multiple times that customers outside of the European Union might need to pay custom charges both in the website and also in the confirmation email the customer receives once the order is placed. "Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. [...]" You can find this information also in the website and also while purchasing we indicate price without GST so the customer knows it does not include taxes. We am sorry it was not noticed.
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A. A.
5 Dec 2023
Verified reviewAlles top, super Preise und schnelle Lieferung
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A. A.
5 Dec 2023
Verified reviewI ordered a pair of Shad side cases with mounting brackets and was advertised with inner bags included. The order shipped quickly and I received it in a reasonable amount of time however the inner bags were missing. I sent them an email, Juliana asked for a picture and after I provided the picture they shipped me the inner bags and I will say the side cases and bags are a nice compliment to my bike; therefore, I'm a happy customer.
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A. A.
5 Dec 2023
Verified reviewThe parcel was sent via UPS and supposed to be delivered at my home, UPS said they couldn't deliver the parcel (I don'o know why), they didn't even call me on my mobil phone. I have to go to an access point to get my parcel !
Reply from Motostorm.it
Hello, we are very sorry for any incovnenience caused. It seems that they made an attempt to deliver yesterday without success.The parcel must be picked up at the access point as indicated.
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