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Review Summary
Loveandvibes is often described as easy to order from, with fast delivery, clear communication, and discreet packaging. Customers also mention realistic feel, good quality, and items that work well, though a few reviews report a wrong delivery, a missing reply, or a product that did not work.
Delivery
"Excellent products. Very nicely packaged and fast shipping."
"Fast accurate delivery Great fitting glow.in.the.dark cockrings"
"Great service and fast delivery was with me early this morning for 9am thanks again"
Digital experience
"Very good quality products but the company is actually based in France and not the UK as the web address may lead you to believe."
"The site is well presented and the company communicates swiftly and clearly about delivery. My complaint is about the accuracy of information on one…"
The site is well presented and the company communicates swiftly and clearly about delivery. My complaint is about the accuracy of information on one of the items ordered. which I turned out to be flimsy and light-weight, certainly not worth the price.
"Nice and big collection to choose from on the site. The ordering went smoothly, and shipment was fast. The item arrived in discrete packaging. Very…"
Nice and big collection to choose from on the site. The ordering went smoothly, and shipment was fast. The item arrived in discrete packaging. Very satisfied!
Choice
"Lots of choice"
"Great service and selection of toys. We both loved our purchase. I will def recommend."
"Good selection and reasonable pricing"
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T. T.
20 Nov 2024
Verified reviewArrived swiftly, neatly packed, user friendly, easy to clean. Happy Customer
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D. M.
16 Nov 2024
Verified reviewThe site was easy to navigate, lots of variety and clear pricing.
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R. H.
13 Nov 2024
Verified reviewUnfortunately I am unable to review this order as the delivery company still has not delivered my order. The order still remains at the delivery depot with no update on when I will receive it.
Reply from Loveandvibes.co.uk
Hello, We're sorry to hear that you're experiencing problems with our transport partner. Please be assured that we will do everything in our power to ensure that your order is delivered correctly. We will keep in touch with you. We wish you a good day. Laura, Customer Satisfaction Manager
Reply from R. H.
Hello Laura. After a few calls to DPD they finally delivered the parcel. They even told me it was on its way back to you at one point. Thank you for your response. Richard
Show exchanges Hide exchanges -
D. R.
8 Nov 2024
Verified reviewBought one of they're blow up dolly's lol it's alright I suppose
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P. N.
28 Oct 2024
Verified reviewGreat service
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M. D.
27 Oct 2024
Verified reviewVery good so far
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M. B.
16 Oct 2024
Verified reviewEverything was easy to use, order arrived when they said it would and product I ordered was as good as they said
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G. M.
16 Oct 2024
Verified reviewGood delivery, absolutely love the doll , I like a bigger woman, loved inflating it to see how big it got, bit awkward to get in ,but once in amazing
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G. L.
16 Oct 2024
Verified reviewthe reason for a 4star is because the inflation peace is too short and i am unable to inflate the product even with peace extended
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C. P.
16 Oct 2024
Verified reviewIt did not work properly
Reply from Loveandvibes.co.uk
Hello Christine, Thank you for taking the time to leave us a review. We are sorry to read that the item received does not work properly. In order to further assist you and better understand the issue, we will contact you by email. Laura, Customer satisfaction manager
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J. R.
12 Oct 2024
Verified reviewDelivery quick and as described
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J. D.
8 Oct 2024
Verified reviewStill waiting for it to arrive after almost a week !!
Reply from Loveandvibes.co.uk
Hello John, Thank you for taking the time to leave us a review. Delivery times to the UK exclude weekends, public holidays and customs clearance. We would like to point out that we have respected our commitment: we prepared and dispatched your parcel on the same day that you placed your order. Your order was therefore delivered on time. We hope that the delivery went as planned and that you are satisfied with the product you ordered. Laura, Customer Satisfaction Manager
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P. M.
2 Oct 2024
Verified reviewthis site vary good and i am vary happy with my product
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J. F.
24 Sept 2024
Verified reviewFantastic product from a reputable company. Delivery was very fast from France to the UK and packaged well. Will definitely buy from love and vibes again. Thank you for the great service.
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P. H.
13 Sept 2024
Verified reviewEasy to use site
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P. C.
11 Sept 2024
Verified reviewFirst class service ,effective delivery service
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C. M.
11 Sept 2024
Verified reviewExcellent product, excellent service, excellent delivery!
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A. D.
11 Sept 2024
Verified reviewGreat price
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A. A.
23 Aug 2024
Verified reviewNice site, and products. prices are reasonable. My item was good just difficult to put the cover over the doll, when inflated. i recommend putting on cover before fully inflating.
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A. A.
21 Aug 2024
Verified reviewI'm still waiting for my parcel to arrive.
Reply from Loveandvibes.co.uk
Hi Charlie, Your parcel is currently being cleared through customs and will be delivered to you as soon as this is complete. We would like to remind you that the time it takes for the parcel to clear customs is beyond our control and is therefore not included in the delivery time announced. We have kept our promise: we prepared and dispatched your parcel on the same day that you placed your order. It is therefore a delay on the part of our carrier Chronopost. As you know, once your parcel is in their distribution network, we can no longer intervene. We'll be sure to pass on your dissatisfaction. Laura, Customer Satisfaction Manager
Reviews displayed in chronological order
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