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Review Summary
Lourdes-giftshop comes across as a place people return to when they want beautiful items, clear ordering, and delivery that feels reliable. Customers mention gifts arriving well packed, nicely wrapped, and appreciated straight away, which makes the whole experience feel easy and thoughtful.
Delivery
"No issues when making orders from the start all the way through until being received by post 10/10"
"Arrived promptly. Everything as described. Very happy with purchase"
"Its a wonderful service being able to have Lourdes items delivered promptly to our home in England. I told a lady from our Church and she ordered…"
Its a wonderful service being able to have Lourdes items delivered promptly to our home in England. I told a lady from our Church and she ordered Holy water and was very pleased when it arrived.
Digital experience
"Great website and efficient service/delivery"
"Great website, easy to navigate to find items."
"Lovely items on the website and so much choice."
Team expertise
"Avete un buon servizio.tutte le vostre callaboratrice sono bravissime."
"Fantastic service highly recommend"
"Great service - packed and delivered professionally - highly recommended"
Responsiveness
"Prompt and efficient service"
"Super service, very responsive.."
"Swift, reasonable and prompt delivery"
Friendliness & courtesy
"Excellent service and beautiful"
"Excellent service and experience, a great shop."
"Excellent service, thank you so much!"
Choice
"Great choice of goods, easy ordering and quick delivery!"
"I find the site has a great choice of products."
"A perfect selection of items and postage is swift."
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A. A.
29 Apr 2023
Verified reviewI was a little disappointed with the size of the silver medallion. It’s not what I had expected for the money and shipping I paid.
Reply from Lourdes-giftshop.com
Dear Customer, We are sorry that the medaillion does not meet your expectations. All sizes are given in the item description on our website. You can return the item for a full refund. Thank you for your understanding. Kind regards, Lourdes Giftshop Customer Service
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A. A.
29 Apr 2023
Verified reviewI always buy the bistrot ones is real solid colour candles. Good quality
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A. A.
29 Apr 2023
Verified reviewI ordered mine from New Zealand, long way away. Excellent communication, very accommodating and understanding. Gorgeous, Genuine products, looks exactly same as in the picture(website), highest quality craftsmanship. worldwide shipping. Nil issues at all. I would buy from the shop without a second thought. Parcel arrived on time with no issues. Overall, 5 ***** from me :-). Special shout out to Katia for the patience and support throughout the ordering process.
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A. A.
21 Apr 2023
Verified reviewThanks for such great opportunity to have the items, really appreciate it. And the Gift card, was perfect. Perhaps the fees and shipping costs will make me happier for future purchases. Also the intentions for prayer towards the Sanctuary of Lourdes is a suggestion and most needed thank you for everything and Make me closer to Jesus and Mother Mary. Peace be upon you. Special thank you for Katerina.
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A. A.
20 Apr 2023
Verified reviewReally satisfied with my purchase. Beautiful Blessed Virgin Mary Satues
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A. A.
19 Apr 2023
Verified reviewHi, Great product. Thank you Fran
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A. A.
19 Apr 2023
Verified reviewProfesjonalna obsługa godna polecenia.
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A. A.
19 Apr 2023
Verified reviewThis was my second purchase in consecutive months, ordering four beautifully crafted figurines as a gift for my troubled wife. We were delighted with everything. A very professional and seamless service. Thank you Lourdes.
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A. A.
19 Apr 2023
Verified reviewAlways love shopping with you and looking through what you have and always prompt attention and delivery . Thank You 🙏🏻. Jessi. B
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A. A.
19 Apr 2023
Verified reviewVery nice stuff in your gift shop a love the stuff and will buy again .fast delivery to thanks 🙏
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A. A.
19 Apr 2023
Verified reviewI contacted the shop to ask re the authenticity of the Lourdes water because I was buying it as a gift for someone who is ill and wanted to reassure THEM about the water. I received a warm response to my email with an explanation that was rcompletely reassuring. I was impressed.
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A. A.
19 Apr 2023
Verified reviewSpeedy delivery, user friendly website and excellent communication with customer support. The products were excellent quality and overall it was a positive experience. I will definitely order again. Thank you.
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A. A.
19 Apr 2023
Verified reviewOverall very pleased with the customer service and quality of the products; disappointed, though, that the free delivery on orders over a certain amount is no longer available. Makes one think twice about ordering more frequently.
Reply from Lourdes-giftshop.com
Dear Customer, Thank you for your review. Unfortunately we cannot offer free shipping, as shipping costs from our supplier have risen a lot. Thank you for your understanding. Kind regards, Lourdes Giftshop Customer Service
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A. A.
19 Apr 2023
Verified reviewGreat service and beautiful gift.
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A. A.
19 Apr 2023
Verified reviewEasy to order. Quick delivery. Good quality and authentic
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A. A.
19 Apr 2023
Verified reviewI bought the most beautiful St. Bernadette statue. Very unique and absolutely stunning. I was pleasantly pleased! It was easy to find. The only thing I would like to see on this site is the pricing in usa dollars.
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A. A.
19 Apr 2023
Verified reviewItem as promoted. Well packaged and arrived on time.
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A. A.
19 Apr 2023
Verified reviewI am delighted with everything I have had from the Lourdes shop,from holy water to incense,..and it has enhanced my life, after and during a serious illness!
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A. A.
19 Apr 2023
Verified reviewBeautiful statue , arrived a little late as a result of being misdirected but excellent customer service , very happy with my purchase
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A. A.
19 Apr 2023
Verified reviewMy order came in really quick. I was happy with everything I received. Packaged very nicely
Reviews displayed in chronological order
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